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Achievements in a resume: examples of filling. Resume templates to get a job. And also, sample forms and examples of completed resumes (26 pieces) Achievements of the supervisor

What does a sample supervisor resume look like?

Supervisor resume example

Correct supervisor resume sample

Samordina Elizaveta

Career objective: Supervisor
Desired income level: 45 thousand rubles

Date of birth: 10/11/1983
Accommodation: St. Petersburg, metro station “Ploshchad Muzhestva”
Not ready for business trips. Not ready to move.

Contact Information:
Phone: +7 (9хх) ххх-хх-хх
Email: [email protected]

Key knowledge and skills:

  • Sales management, marketing, merchandising;
  • Skills in working with documentation, developing regulations, maintaining reports;
  • Organization and control of demand-stimulating promotions;
  • Motivation and training of personnel;
  • Good knowledge of sales markets.

Experience:

09.2010–07.2015 Supervisor

LLC "Antares" (www.antares.ru), St. Petersburg

Field of activity of the company: retail trade in food products

  • Organization of store operations, management of the opening of new outlets;
  • Checking documentation, interaction with inspection authorities;
  • Placement of goods by zones, visual merchandising;
  • Organization of marketing campaigns and events.

Achievements:

  • Increase in sales volume by 20%;
  • Opening of 20 new stores.

02.2005–06.2010 Head of Merchandising Department

Ilana LLC (www.ilana.xyz), Vyborg (Leningrad region)

Field of activity of the company: retail trade in perfumes and cosmetics

  • Recruitment and training of employees;
  • Ensuring achievement of planned indicators;
  • Work with documents;
  • Development of regulatory documents for merchandisers.

Achievements: developed a personnel training system that made it possible to increase employee efficiency by 20%.

Education:

2014 Business school "Vision", St. Petersburg

Team Management training, certificate

2011 Training center "Forsazh", St. Petersburg

Field sales training, certificate

2007 St. Petersburg Humanitarian University of Trade Unions, St. Petersburg

Specialty: “Economics and Management”, higher education, diploma

Additional Information:

Foreign languages: English – intermediate level (B1).

PC knowledge: Confident MS Office user.

Dear friends! Denis Povaga writes. I decided to prepare a post for offline job seekers. Although I advise you to build a career on this too. But there are readers who choose a profession based on their specialty and are looking for a resume to get a job.

I often moved in and out of jobs. And I was always puzzled by how to competently present myself so that they would choose me. I think your situation is similar...

Gradually, I began to understand that I could not earn much money in any job. And one fine day, I completely devoted myself to the Internet business. I work from home for myself, publishing articles on this blog.

First, let's get acquainted. My name is Denis Povaga. And you are on my blog site

Below is a complete list and examples of resumes. And you can download any one, and all you have to do is enter your First Name, Last Name, fill out the required fields, and send it to the employer. But first, I recommend watching a comic video on how to behave correctly during an interview:

12 ways to get a job right?

Of course, this is a joke video from YouTube.

And below you can download real job resume.

For convenience, I will analyze each profession. And I will give a recommendation on how to do this. And you already take the information that is most needed)) And if you have questions, ask in the comments below. I hope the review helps you!

So. We begin.

Why do you need a resume when applying for a job?

Not everywhere, the employer provides such an opportunity to select based on a resume. But self-respecting companies choose this method. And first, a preliminary interview takes place among those who filled out the forms. This can be a direct contact to the company, or you can send a questionnaire by email. In some cases, the resume follows a company template. That is, there are questions that interest the employer, and the more competently you fill out the questionnaire, the more likely it is that you will work with them. In theory, 70% of success may depend on a well-filled resume.

Imagine that a company is looking for an accountant, but the competition for the position is too high. There are so many people interested that more than 100 people apply per day. But the employer does not need everyone, but only the accountant who can best cope with the assigned tasks. They choose the best. And your resume serves to help you make your choice.

How to compose and write the right resume?

But here it is more interesting. If you are given the opportunity to fill it out by email, do not be afraid that it will not go unread. Another thing is that when you send it, you can additionally call the company and clarify or inform that I have sent you my profile for the chosen profession.

That is, on the one hand a call can lift you above others this time. And secondly, they sent you via email and additionally confirmed that you exist))

It turns out that you can stand out among other candidates.

Don’t be afraid to say more in the form if there are additional fields. But about the salary, where they ask for the desired one, you don’t have to write a big one. Select medium. Even though this amount may not seem so big to you, the chances that they will choose you increase. After all, the first thing you do is get a job, and as you go along, you are provided with a salary and social benefits. plastic bag. Of course, if there is one))

Regarding education. Write those that actually exist. But again, you can lie about the fact that there is an unfinished second higher education on such and such a topic. And plus additional courses - indicate those that can distinguish you in the eyes of the manager.

Write honestly, but where there is an opportunity to embellish, don’t be afraid to write more. Since the main selection will be based on a questionnaire. That is, the inspector may not see you as beautiful in person, but how beautifully you write your resume will determine your success.

Therefore, fill out the fields in detail, point by point. Below are examples, as well as ready-made templates for different professions.

note that before the main resume, you can send a supporting one. Especially if you do it via email. There is an option to create a physical resume. That is, print it out. And when applying for a job, don’t be shy to tell more about yourself, providing everything in a couple of sheets. In a personal meeting, if you approach the question competently, you may not only like you, but after the interview you will also leave a personal resume with contact information on the manager’s desk. 90% - that they will choose you!

The main thing is to take the drafting seriously.

Cover letter for resume - what is it and why is it needed?

And this thing will help provide a basic summary. It wouldn’t be right to immediately send your profile by email. It is much more effective to write a cover letter, in which you write in a couple of lines who you are and how you responded to the vacancy (where you came from, where you learned from).

Just information, like - I’m such and such, and I found out about your vacancy from an advertisement in the Rabota newspaper or from the Avito website. After all, a company can provide several sources of advertising, and by telling them where you learned about the profession, you help them determine their working channels.

This is one of the advantages of an accompanying resume. And most importantly, the role of the letter is to introduce the reader on the other side to your main summary.

In general, it is necessary to compile it if you send a sample by email, and not necessarily if you give your resume in person. Just in a personal meeting or over the phone - you can explain in words who you are, what vacancy you are interested in and where you learned about it from...

Example of an accompanying resume:

Hello.

My name is Ivanova Anna. Allow me to attach your resume for the vacancy - “Accountant”. I learned about the profession from an advertisement on the website “ Avito". I am ready to provide any additional information necessary to consider my candidacy.

Best wishes,
Ivanova Anna, tel. 8-977-777-77-77

Thank you in advance!

p.s. I am attaching my resume as a separate file.

Universal resume sample (for any profession) + example

If you require a standard form, download it for free. It consists of 2 pages. The first sheet contains the necessary information about you, and the second sheet contains additional skills. Convenient and simple template. Nothing extra. And it can be applied to any profession. But still, if you choose a specific specialty, then look at the templates below. Perhaps choose the best option.

As for downloading. This is a pdf format in electronic form. This is the format I write all of my . Opens on all devices. But you won't be able to edit the text in it. Therefore, you can only print it out, and then carefully fill it out with a pen. Suitable if you need to quickly print and fill out on the spot.

And the second option, an already completed example. It can be edited in the word text editor. Use this option for quick editing. And by the way, you can then save the correct version in pdf format and then send this version by mail to the employer.

Blank - (in pdf format)

Completed - (in doc format)

Samples for work by profession in .doc (word) format

Here we come to the section where all resumes are divided by profession. I will also give you some recommendations for each specialty. How can you use your knowledge and skills on the Internet to work not for an employer, but for yourself.

First things first!

Accountant resume sample


(doc format | 2 pages)

— Let me start with the fact that if you want this kind of work, then you are an expert in it. It is much more effective, and more profitable in the long term, to start a blog on accounting. And after people start visiting the blog, place advertising banners - either your services or the services of partners. For example, on filling out declarations.

A very profitable business via the Internet can be built on this. And if you don't know, ask me and download my book for free!

Sample resume for a lawyer or economist


(doc format | 2 pages)

— Choose those keywords in search engines that relate to your topic. And during your main work or in the evening, dedicating 1-2 hours, write 1 useful article a day. In 3-6 months, your blog will earn more than your day job! It is better to sell yourself and your knowledge to other people online than to do it offline. Believe me, if you understand the topic of legal services and economics, you will quickly achieve success!

Sample resume of director, manager


(doc format | 2 pages)

— Teach other people personal growth and how to succeed in their careers. How to manage personnel, lead, etc. Write about your knowledge on your blog, 1-2 articles every one or three days. Time will pass, and the blog will bring in more than what you earn as a director working for someone else!

Package knowledge and sell it.

Sample resume for boss


(doc format | 2 pages)

— The same as in a leadership position, read the recommendations above. Start your journey by blogging on the free WordPress platform. This blog management system is where my blog is run. Firstly, it’s simple, and secondly, it’s profitable! Moreover, you can choose the topic you like. Be it your hobby. What is it like?

Sample resume for sales manager


(doc format | 2 pages)

— My God, if you have sales skills)). It's time to use them in online trading. Start a blog and create your own products and sell them. What to do if you don’t have your own? Everything is simpler than it seems - recommend affiliates. If you are a really great manager, then everything will work out for you.

Take the first step today!

Secretary resume sample


(doc format | 2 pages)

- Oh, if you like to work with papers and tinker with documents... It's time to reveal all your knowledge and skills on the blog. That is, in fact, you will also work on the computer, only for yourself. Start a personal blog and simply publish articles using keywords from search engines. Just make articles for people, not robots! And everything will work out. And if not, ask me... After all, I blog myself))

Sample resume for bank employee


(doc format | 2 pages)

— On the one hand, it’s a cool profession to be a bank employee. But in reality, everything only seems wonderful. One way or another, you will have a boss, and you will have to get up early and go to work. What are you saying, I’m not trying to dissuade you - it’s a good vacancy. Especially when people are sold loans and additional services. It must be great to deceive similar people and get paid for it?

Isn’t it easier to start a blog on the topic of banks and give people advice on how not to be deceived, how to get rid of loans, how to pay off a mortgage. That is, to really help people in banking matters, only through a blog. You can combine both text and video formats. Believe me, this is a profitable and promising direction.

Administrator resume sample


(doc format | 2 pages)

— The administrator, in my opinion, has time to devote himself to more creative pursuits. Yes, again about the site)). Believe me, it’s more interesting and profitable. You can choose any topic. And according to publications, literally 3-5 articles per week. In 3 months, you will be able to forget about being an administrator and become your own director!

Cashier resume sample


(doc format | 2 pages)

— Do you know how to manage cash registers and count money? Then you can become a blogger on a financial topic, and simply write articles based on search queries. Don't like this topic? Choose any one that suits your heart. Read this blog, I write a lot about how to get a job from home...

Sample resume for sales consultant


(doc format | 2 pages)

— Depending on what you sell, you can do reviews of products via the Internet. For example, most recently in 2016 and will gain momentum in 2017 - product reviews and reviews. You can do them in video or text format. And besides this comparison of one and another product. And the profit will come from advertising. Start blogging today!

Designer resume sample


(doc format | 2 pages)

- Designer? And do you also know graphics programs? Yes, there is no price for you. There are not enough specialists on the Internet who can competently teach all the secrets of design. The use of a program such as Photoshop, and the ability to process images... as well as drawing - all this is cool, believe me! Not only can you become a leader in this topic, but you can also recommend courses to others and earn money. All this is done through your personal blog.

PC operator resume sample


(doc format | 2 pages)

— I remember holding a newspaper and choosing vacancies for a PC operator. I called different numbers, looking for better conditions. But you know, I admit, this is not a serious profession. It’s better to publish your knowledge on a blog about how to quickly type texts, or how to work in Word, Excel, etc. I’ll tell you a secret that courses in Word and Excel are very popular. Can you guess that you can take money for them and make money from it?))

Waiter resume sample


(doc format | 2 pages)

— Waiter, good job for students. Now is the time when you want to devote yourself to the profession and build a career. But there are no promising areas, much less big profits. And if after work or on weekends you have a couple of hours of free time, then start doing more serious things. You will need a computer and internet. Publish your diary online. And you won't go unnoticed. Use texts and photos. Video if desired. Talk about what you know and simply match your search queries to your thoughts. To not just name articles whatever you come up with, but exactly what people are looking for. You can do it!

Nanny resume sample


(doc format | 2 pages)

— And it’s simply a “sin” for nannies to be without a website)) Well, it’s possible to find a few hours a day. This is not about having to constantly work hard on the blog. No! The main thing is to start. And at the first stage, yes, you will need to pay more attention to your brainchild. But before you know it, you will create additional income via the Internet. For example, a topic about children, or cooking... or what is your hobby?

Programmer resume sample


(doc format | 2 pages)


— It’s hard to say about the programmer, since usually these people are heady, and are either already working on their project online, or working with a team, or, in extreme cases, for a lot of money in a good company. I mean a salary of 500,000 thousand rubles or more. But in any case, it is better to become your own boss and develop your own project on the topic of information marketing. Just don’t need to teach programming, since the market segment in this topic is narrow. But take a more general topic that you understand better than others... Why not?!

Driver resume sample


(doc format | 2 pages)


-What, he says... I work as a taxi driver and I like it)) But I heard about a taxi driver for whom I created a website in 3 months with an income of 80,000 thousand rubles. And this, with the average salary of a driver in his city being 12,000. Do you think he still works as a driver? You, too, think about it at your leisure. Or ask below...

Engineer resume sample


(doc format | 2 pages)

- read below...

Construction worker resume sample


(doc format | 2 pages)

— Construction is a separate issue. There are so many specialists there that they are a dime a dozen. Some are tilers, others are electricians, others are welders, finishers. And everyone understands their field better than others. Well, look, in his book he described how he created a blog for his dad, and he just published articles on electrics?)) Today the traffic of his project is 2400 visitors per day. Do you still doubt that your knowledge can be useful to someone? Then look at the Yandex Wordstat keyword statistics... What people are searching for on your topic. And how many people, for example, per day are looking for this or that request. To qualify, use quotation marks and an exclamation mark before the keyword. Like this: «! here is the key word » . Next, divide the resulting number of impressions per month (top) by 30 days and find out the average amount of demand per day.

Sample resume for teacher, teacher


(doc format | 2 pages)

“And for teachers, I would like to say that a new era of teaching has arrived. That is, if in a class you teach 20 people at the same time, then on the Internet you can gather 1000 people at the same time and teach them. As a teacher at a university or school, you are on a salary, for example, but in the Internet sphere you are paid for each student. This can be either 1 thousand rubles for a training course or 30,000 rubles. for the training. How many can it take to fill a class out of 100 applicants?)) Start with a blog, right today!

Kindergarten teacher resume sample


(doc format | 2 pages)

— You can run a project about children, I publish several posts a week. Using search tips, you will start working on attracting visitors. After a while, a resume will no longer be needed))

Doctor resume sample


(doc format | 2 pages)

— I can’t say anything about doctors. After all, it all depends on the person himself and the doctor’s specialty. It’s one thing when you know from A to Z about the spine, and you can start a project on the topic of treating the spine or how to get rid of back pain... And it’s a completely different thing when you are a surgeon. Here, before downloading your resume, you can ask in the comments below, and I will give a recommendation based on your situation

Chef resume sample


(doc format | 2 pages)


— It’s difficult for those who don’t like to cook to run a culinary website. But chefs, with desire and passion for the profession, simply need to start publishing their recipes. There are already many video bloggers on YouTube, and there are many sites on this topic. But everyone can stand out among their competitors. Depends on desire and love for this business. Good cooks... you can count them on your fingers). And to make the project more profitable, try to choose a niche in cooking. That is, write not about all dishes, but those that are for healthy eating and weight loss. Or look for yourself, at blogs and about all the dishes, you can collect a lot of traffic and run ads quite well...

(doc format | 2 pages)

— To be honest, I don’t know how this matter can be transferred to the Internet. If only more general, write about trade, the layout of goods. Or take a more general topic. You need to look at the statistics and build on them. After all, you may like another direction, and choose a topic based on it... Ask below, I’ll tell you!

Supervisor resume sample


(doc format | 2 pages)

-It’s the same here as above...

Translator resume sample


(doc format | 2 pages)

- And modern translators do this - they keep a blog and publish posts like - how to learn English in 3 months, how to understand English, etc. That is, they cover keywords from their niche, and then write a blog. The blog attracts visitors who are included in subscription lists and information products are sold. They are building an information business through their own project. I recommend!

Download all resume forms for free. Updated 2018

Well, in conclusion, I decided to pack all the forms into one archive in zip format, so that you can select the appropriate template and change it for the vacancy you are looking for.

I wish you to get a good job in life, and most importantly, have a high salary.

(zip archive | 419 kb.)

Sincerely,
Denis Povaga

A resume is a short document that describes you and your professional skills.

When drawing up such an important document, be sure to write only the truth. Don't put yourself on a pedestal. It should be competent, clear and concise. Take care of your appearance, stick to the official style.

The volume of text is 1-2 sheets, no more. Print in an easy-to-read font, highlight important points and be sure to attach a photo. As for the photo, it should look something like a passport. Choose a suitable photo, with a suitable form of clothing, not necessarily full-length (unless it is mandatory for the employer), the background of the photo is preferably neutral. Without unnecessary pathos, you get a job, always remember this.

What information should be included in your resume?

The resume should be structured and there is a rough draft plan. Below is an example, try to stick to it.

  1. Personal data;
  2. Education;
  3. Experience;
  4. Labor skills;
  5. Achievements;
  6. PC proficiency;
  7. Personal qualities;
  8. Additional Information/

Let's look at each point in detail.

1. Personal data - what should be in this section?

  • Full name - write full last name, first name, patronymic.
  • Date of birth - indicate the date, month and year of birth in full (write in numbers).
  • Residence address - it is better to indicate the city and area of ​​residence, for personal purposes. confidentiality since you place it on the Internet portal.
  • Phone number - write your mobile number to quickly contact you.
  • Email - if you send out your resume yourself, a response will be sent to you by email.
  • Marital status - married/married, single/unmarried, if there are children and what year of birth (optional, but desirable).

Example:

Ivanova Ivanna Ivanovna

Purpose of the resume: applicant for the position of HR inspector

photo Date of birth: November 19, 1977

Residence address: Rostov-on-Don, st. Lenina, 5, apt. 37.

Phone number: +7834764368

2. Education- In this paragraph, indicate what education you have. If there are several, please list them in order. The date of admission, date of graduation, name of the educational institution, faculty, specialty and qualification obtained are required.

Example:

2007–2009 Donetsk National Technical University

Faculty: retraining

Specialty: economist

Qualification: specialist

1995–2000 Donetsk National University

Faculty:

Specialty: psychologist

Qualification: specialist

3–4 Work experience, work skills - the work record should be briefly summarized.

  • Date of admission and date of dismissal from your position (the article under which your employment contract was terminated);
  • Name of the enterprise, company;
  • Position held;
  • Transfers, appointments, promotions (very important, you can track career growth).

After you have indicated the position, briefly describe the job responsibilities.

Many people recommend not writing job descriptions if you are applying for a position. But it’s better to write that in each company the operating principle is the same, but the job responsibilities are different. The employer must initially see what you did. For a better perception of your resume, combine work experience and work skills into one paragraph.

Example:

01.04.2005–01.08.2012

(7 years, 4 months) Phoenix LLC

Reason for dismissal: Article 38 of the Labor Code of Ukraine - personal desire.

Head of HR Department:

Conducting personnel records (hiring, dismissal, transfer, vacation, drawing up staffing);

Maintaining T2 cards.

5. Achievements - this section is very important. If the previous part of the resume is template, you should try harder here. Reflect all the achievements that you achieved in your previous job. The employer wants to see the result of your work. Describe specific data and preferably support it with numbers.

Just remember that the information contains trade secrets of your previous place of work. If you share such information, please do not provide exact details. And more specifics. Do not write: provision, promotion, implementation - this suggests that you were just about to do this and you were fired.

And if you write: provided, promoted, implemented and at the same time confirm in percentage terms, then they will be more interested in your personality. Your results are obvious. Therefore, you can be described as a productive and goal-oriented person.

It is better to give an example of achievements from your last place of work or previous one, but do not write ten years ago.

It is important to write down the achievements you have achieved in your profession. Do not write the success of the chief accountant if you worked as an economist. There are times when you want to change your occupation, then you need to bring your victories as close as possible to your new career growth goals.

There are professions where there are no outstanding services to the enterprise. The employee performs monotonous, monotonous work every day, then establish yourself as a reliable and responsible performer.

If you just graduated from a higher educational institution, and naturally, you have no achievements, then do not apply for a well-paid job. Many young professionals think that they “can do everything” after graduating from university.

Don't grab the stars from the sky, your achievement is the desire to learn and improve your level of knowledge.

  1. Increased product sales volumes by 15%;
  2. Increased marginal profit by 15%;
  3. Attracted potential clients and achieved a positive attitude towards our company. Has proven the status of a reliable partner. Sales area: Trained and shared experience with successful sales techniques;
  4. Developed an effective sales plan, due to which sales increased by 24%.

Administrative position:

  1. Worked her way up from secretary to regional director;
  2. Developed a comprehensive development plan for the branch;
  3. She organized the branch from scratch and brought it to a decent level of profit.

Technical specialties:

  1. Ensured information security;
  2. Organized the work of the department;
  3. Developed regulatory documents on information technology.

6. Computer skills. Do not write in this section - experienced user. Today, almost everyone has PC skills. Again you have to be specific. Describe what programs, office applications, systems you work with. It is imperative that you are an experienced Internet user; now they very often work through email, work on social networks, and so on.

Example:

Experienced user: MS Office (Word, Excel, Power Point, Access, Outlook), skills in working with the Internet (Internet Explorer, Opera, Mozilla Firefox) and email (Outlook Express), graphic editors (Photoshop, CorelDRAW), professional programs: CRM, BSCS, SAP, 1C:Enterprise 7 and 8. Knowledge of Windows and Linux operating systems.

7. Personal qualities. Whatever you write here, all the qualities are good. Particularly valued are: responsibility, punctuality, non-conflict, communication skills, diligence, accuracy. Any set of such qualities characterizes you on the positive side.

But no matter what you write when you come for an interview, the HR manager will determine your qualities at first glance. And sometimes they will make a discovery for you. Therefore, when compiling personal qualities, take into account the opinions of others and each profession has its own qualities.

Example:

Assistant manager: Accuracy, attentiveness, pleasant appearance, sociability, competent speech. Operator: Competent speech, resistance to stress, punctuality, responsibility.

Sales consultant: Friendliness, sociability, desire to earn money, high stress resistance.

8. Additional information. Here you can write information that will focus on your professional activities. Do not list personal qualities, professional skills, all this is stated above. You can mention language skills, driver's license.

As for hobbies, at the moment this is a very controversial issue. Some people believe that hobbies do not affect professional qualities. Let's look at this issue.

If you are a very young specialist, then the “Hobby” column will save your resume. Do not write in general phrases, show your individuality. Therefore, write hobbies that are related to professional education.

To make your resume stand out from others, write hobbies that highlight character, drive, and perseverance. Bottom line, you should write a hobby, but with extreme caution.

Example:

Additional Information:

Knowledge of foreign languages: English, Russian, Ukrainian fluently, Spanish, German with a dictionary. Driver's license: Category B, driving experience 10 years.

Hobbies: bead embroidery, chess, sports.

Let's look at the hobby example above:

  • Bead embroidery is a very painstaking and meticulous work, which means that the work will be approached seriously and carefully;
  • Chess - strategic thinking;
  • Sport - sporty healthy employee.

A resume is an art. Therefore, we hope that our writing instructions will help you achieve a successful job search.

The level of modern trade differs significantly from past relationships between sellers and buyers. At the moment, many professions with names that are unusual for domestic consumers have appeared on the labor market and in the global economy. In this regard, you can often hear the question: who is the supervisor and what does he do?

This is the name of a Western profession that has become part of the modern economic sector. In general, it represents leadership over a group of employees. Basically, specialists in this profession coordinate the work of promoters, managers and sales representatives. To understand in more detail what a supervisor means (who does what and who does what), it is worth considering the job description of this employee.

General provisions

The employee hired for this position is a low or middle level manager. His employment directly depends on the head of the sales department and the main management of the company. Once a supervisor receives this position, he is directly subordinate to these managers and has the opportunity to give orders to his own subordinates. In the absence of one of the subordinates, this employee must take their place, but only a person appointed by the director can take his position.

To obtain this position in the company, the applicant must obtain a higher professional education. Employers rarely pay attention to length of service. But if an employee only has a secondary specialized education and a certificate of completion of courses on working with subordinates, then his work experience in a managerial position must be at least one year. In his work, he must rely on legal and regulatory acts, orders from management, internal regulations, company charter and instructions.

Knowledge

The main purpose of conducting an interview for a supervisor is to test his knowledge and professionalism. An employee hired for this position must know labor law, the basics of entrepreneurship, doing business and market economics. Before starting to perform his functions, he must familiarize himself with the structure and staff of the company, find out the profile of its activities, specialization and think over the path of long-term development. In addition, the employee must find out how the organization’s personnel policy is maintained, what strategy it is developing according to and what technological processes are taking place at the enterprise.

In order to perform his duties efficiently, the supervisor must know general, labor and special psychology, sociology, the norm and time spent on the work of his subordinates, and methods for assessing the quality of their work. Also, his knowledge should include the ethics of business communication, methods by which personnel, organizational and management problems are solved, as well as the purpose and rules for using modern computer technology for information processing.

Functions

The very first thing a supervisor does is convey information to his subordinates about the tasks that they have to perform. It is this employee who checks whether they are ready to start work and distributes the total amount of work between them. He coordinates the work and in case of unforeseen circumstances or failure in the overall work process, he appoints a new executor to ensure the smooth completion of the assigned tasks. If necessary, the employee organizes the interchangeability of company employees, he must determine which tasks to complete as a priority, monitors that all employees comply with the work schedule, distributes personnel, assigns shifts to ensure that the expected volume of tasks is completed on time and at a high level.

Responsibilities

The supervisor's responsibilities include checking that his subordinates have all the necessary materials, technologies and information, without which they will not be able to perform the tasks assigned to them. He must prevent downtime in work and ensure that there are no emergency situations or stoppages in the work process.

The employee is obliged to eliminate and prevent conflicts between subordinates, to assess the quality of work of each subordinate individually in order to determine the rationality of assigning these tasks to him and whether it is possible to increase the number of his responsibilities. Thanks to his knowledge of psychology, he tests workers for loyalty, balance and degree of trust. The supervisor’s responsibilities also include analyzing employee behavior when working with clients, checking professional behavior and reporting to subordinates about the mistakes they have made and the need to correct them.

Other functions

Among the functions of this manager, it is worth highlighting providing subordinates with instructions regarding mandatory tasks, checking for readiness to perform various types of work, as well as monitoring the condition of employees, analyzing the ability of them to perform work without causing harm to the company, and in the event of the removal or replacement of an employee, he is obliged to notify his superiors about this management.

Ensures that the system of rewards and penalties for employees is applied in a timely and effective manner, and also conducts conversations with them, finds out the reasons for job dissatisfaction and helps in solving personal and corporate problems. If one of the employees is not able to cope with the tasks assigned to them, organizes special events to increase their professional skills and, if this does not help, submits a request to management to dismiss the lagging employee.

Other responsibilities

The supervisor's responsibilities include determining the criteria and requirements for applicants to get a job in the company and selecting candidates for the position. He must introduce new employees to the team, provide them with everything they need to navigate the new workplace, and explain the principles of the company’s personnel and labor policy.

In addition, he must ensure the interconnected work of his department with other divisions of the organization, keep records of the employment of his subordinates and the work performed by them. The employee must document the quality of the work, the timeliness of its completion, and the reasons for the violation of the work schedule for reporting to superiors. If necessary, independently solves some problems of his employees.

Rights

The supervisor's job description assumes that this employee has the right to gain access to all personal affairs of the personnel subordinate to him, to participate in the development and approval of company plans, including changes in company divisions. If changes occur in production policy, he has the right to convene an ad hoc meeting to explain the new data to his subordinates. In addition, his rights include the ability to demand from management to provide his department with all the necessary materials, resources and information necessary to complete the assigned tasks.

The sales supervisor can obtain from the accounting department any financial information related to his employees, and also make proposals for material incentives or penalties from specific workers for how well and timely they perform their duties and adhere to company rules.

An employee has the right to act as an intermediary between his subordinates and senior management in the process of resolving production issues and conflicts. He can improve his knowledge, familiarize himself with the necessary documentation, and also demand that he and his subordinates be provided with optimal working conditions in accordance with the current legislation of the country.

Responsibility

The supervisor profession assumes that an employee, having received a job, is responsible for the quality and timeliness of the performance of his duties, and is also responsible for the work of subordinate personnel, their improper performance of their functions and all offenses. In addition, he is responsible for any violations of current labor, administrative and criminal legislation in the course of his work activities. He may also be held accountable if his actions or the mistakes of his subordinates led to material damage to the company.

Supervisor skills

A candidate for this position must have certain skills and qualities. Employees with systems thinking are highly valued, who can not only look at the situation from the outside, but also make a forecast in which direction it will develop. It is very important to understand the structure of the trading business, to know the specifics of the area in which the company operates, as well as to have business speech and be able to negotiate.

As for personal qualities, employers really value resistance to stressful situations, exactingness, the ability to observe and analyze what is happening, as well as the ability to not lose performance even in stressful conditions. But, the most important thing that company managers look at is the leadership qualities of applicants and their ability to organize collective work. Well, since representatives of this profession are lower-level managers, the ability to listen and carry out instructions from management is valued no less than the rest.

Conclusion

Supervisors are lower-level managers, mostly subordinate to a small staff of sales employees. It is believed that this position is the beginning of a career path in the company and opens up great prospects for the person. It is by occupying this position in the company that employees begin their path to senior management positions and hone their management, planning and promotion skills.