Tk boxberry tracking. Boxberry - pick-up points throughout Russia. Boxberry order tracking from iHerb

Select the desired pick-up point for the buyer of your online store on the map of Russia, or use the search by city name. The window that opens will contain all the necessary information. Each item has its own unique identification code, which is indicated in the "Delivery Address" field. Apart from the code, for the “pvz boxbury” and “pvz boxbury+” services, you do not need to indicate anything else in the “Delivery address” field.

The shelf life of the order at the point of issue is 7 days.

Boxberry pick-up points and delivery

* The Contractor measures the density of the Items transmitted by the Customer. In the event that the density of the Item is below 120 kg/m3, the Contractor uses increasing factors when calculating the basic tariff:

• For a density of up to 60 kg inclusive - a surcharge on the tariff of 60% (coefficient 1.6)
• For a density of more than 60 kg - up to 90 kg inclusive - surcharge on the tariff is 40% (coefficient 1.4)
• For a density of more than 90 kg - up to 120 kg inclusive - a surcharge on the tariff of 25% (coefficient 1.25)

About delivery by region

The cost of delivery to cities with remote postal codes increases by 50.

Additional delivery services:

* The Contractor measures the density of the Items transmitted by the Customer. In the case when the density of the Parcel is below 120 kg/m3.

When calculating the basic tariff, the Contractor uses increasing factors:

• For a density of up to 60 kg inclusive - a surcharge on the tariff of 60% (coefficient 1.6)
• For a density of more than 60 kg - up to 90 kg inclusive - surcharge on the tariff is 40% (coefficient 1.4)
• For a density of more than 90 kg - up to 120 kg inclusive - a surcharge on the tariff of 25% (coefficient 1.25)

Choose the right goods delivery service for your online store - call Algorithm.

Boxberry is a transport and logistics company that delivers goods (letters, parcels, parcels) for online stores or individuals. The company has an extensive network of branches or distribution points throughout the country.

There are also international offices that allow you to optimize the delivery of goods before they cross the Russian border. In this connection, the company also carries out customs clearance activities for cargo.

A noticeable advantage of the Boxberry company is the fact that services for the delivery of goods or postal items are carried out not only at the points of issue, but also with the help of a courier service. Thus, the customer, whether an online store or an individual, will receive their cargo on a convenient day and time at the specified address.

The main priorities in the company's activities are professionalism, reliability and efficiency. Boxberry's activities are aimed at creating the most favorable conditions for its customers for the delivery of goods.

The transport company Boxberry has its own website on the Internet, where you can track your order in real time using the shipment number. If you have any questions, you can contact the Boxberry hotline at any time, the numbers of which can be found in the directory or on the company’s website.

How to track a parcel

Currently, many stores and individuals order any product via the Internet. Many customers are constantly interested in where or at what stage the ordered product or postal item is located. Boxberry couldn't be simpler. You just need to have a device with Internet access and know the order number or invoice number (full number, including zeros). This way you can always track the entire order route, right down to the hour of delivery.

When working with Internet tracking, a situation may arise when the response “order not found” is received. Don't be afraid of this circumstance. All information about shipments is entered into the database only when a specific shipment arrives at the Boxberry warehouse. Sometimes, especially on the eve of weekends or holidays, information will be entered into the database on the next business day.

On the company’s website, when tracking a parcel, a detailed breakdown of delivery times (including remaining days) is given, a reminder is given about the final address (point of delivery), as well as the shelf life of the goods there.

Receive shipments

Individuals in whose name the cargo is sent can receive delivery in person at the delivery centers, or the company’s courier will deliver them to the specified address. In any case, you must have a passport in your hands, proving the identity of the citizen. This is the case if the goods have been paid for in advance.

In case of incorrectly entered passport data when ordering in a Russian online store, you will need to contact the seller of the product so that he makes the appropriate changes. If the order was made in a foreign online store, you need to go to your Boxberry personal account to correct the data.

You can also pay for goods at Boxberry branches, depending on the delivery conditions.

It must be remembered that the shelf life of ordered goods in Boxberry branches is limited. For different suppliers of goods they amount to a different number of days. You can obtain more information directly from the company's branches.

For individuals it is 5 working days. However, in any case, the shelf life can be extended; to do this, you need to contact the store where the goods were purchased.

If the goods are delivered to the specified address by a courier, he will first contact you by the specified telephone numbers as soon as the goods arrive at the Boxberry warehouse.

Purchasing goods from China

Many buyers in our country know that the cheapest and at the same time high-quality goods come to us from China. Users of online stores have already seen from their own experience that the most attractive platform is Aliexpress. It contains hundreds of thousands of different products produced by numerous Chinese companies.

It's hard to imagine what you can't buy on Aliexpress. Low prices, the presence of a Russian version of the trading platform, no cash on delivery and fast free delivery to the country, all this is very attractive to Russian buyers.

The most attractive way to receive goods from a price-time point of view is to order shipment to the border with Russia. This will take very little time, and then, with the help of Boxberry’s logistics connections, you can carry out targeted delivery to any point within the country. With minimal costs, delivery times will be reduced significantly.

Delivery to the point of issue.
This is an inexpensive and convenient way to receive your purchases. Choose a Boxberry branch located near your home or office and pick up your order on your way to work, home, or during your lunch break. All pick-up points are easy to find thanks to bright signs. They are easy to reach: there are major transport interchanges nearby. You can receive your items at a Boxberry pick-up point in just a few minutes: there are no queues and no additional paperwork required. You can find the nearest branch and find out its operating hours on the Boxberry website.

Express delivery.
This is a comfortable way to receive shipments in person. When ordering courier delivery, you will receive an SMS notification that the cargo has arrived in the city. After this, a Boxberry employee will contact you to agree on a delivery date and time. Delivery is made on working days. You can choose one of three time periods: from 10-00 to 14-00, from 14-00 to 18-00, from 10-00 to 18-00. The courier will additionally call you 30-60 minutes before arrival.

Important information:

1. Boxberry works with both individuals and legal entities.
2. The maximum amount of one order is 300,000 rubles.
3. The maximum weight of the order should not exceed 30 kg or 15 kg - this depends on the specific delivery point you choose.
4. The length of one side of the parcel should not exceed 120 cm.
5. All the necessary documents are already in the box with your order, the employee at the delivery point will give you a cash receipt.
6. Delivery times are always calculated in working days, so sometimes delays may occur.
7. It is allowed to open the original packaging and inspect the goods for compliance, but without starting the device, before paying for the order

To do this, you need to know your order number in the OLDI store (it starts with SchL and ends with -2018) and enter it in the appropriate field on the Boxberry website

While writing this post about delivery from the iHerb online store, 2 years have already passed, during which significant changes have occurred.
This publication contains the most up-to-date information about delivery methods, delivery times, the possibility of receiving free delivery, including for heavy goods, about restrictions on parcels introduced by iHerb and Russian customs, as well as, as a BONUS, my life tips related to various aspects of delivery of orders with iHerb. If the word lifehack is new to you, then I’ll explain that in slang it means life tricks or useful advice that helps solve some problems, thereby saving your resources, especially time and sometimes money.

DELIVERY METHODS AND COSTS TO RUSSIA

There are currently two ways to deliver orders to Russia:

PLACE OF RECEIPT: Russian Post Office.

LIMITATIONS: Maximum parcel weight: 1.8 kg and maximum order amount: $100 (after deducting loyalty bonuses).

Delivery times on average for Russia vary from 3 to 4 weeks. But it can take up to 12 weeks.

The COST of delivery is paid only and is calculated automatically in the cart in accordance with the cost, weight and parameters of the goods contained in the cart. General rule: the lighter and more expensive (closer to $100) the basket, the cheaper the delivery. The maximum tariff for this method from my experience is about $12.

IMPORTANT! If you lose a parcel delivered by Global Post, there is a high probability that the iHerb website will not reimburse you for the cost of the order, although you can find stories on the Internet when iHerb nevertheless agreed to fully refund the cost of the lost shipment.

PLACE OF RECEIPT: to choose from: delivery to the door (courier delivery) or self-collection at the point of issue (abbreviated as PVZ). This method is available in cities where there are Boxberry branches. You can view the list on the Boxberry website or when choosing this delivery method in the iHerb store.
RESTRICTIONS: Maximum parcel weight: 5 kg and maximum order amount: $150 (after deducting loyalty bonuses).

Delivery times on average for Russia vary from 7 (mainly for Moscow and St. Petersburg) to 18 days. But it can take up to 8 weeks.

PRICE

1) Boxberry courier delivery - paid, is calculated automatically in the cart in accordance with the cost, weight and parameters of the goods contained in the cart.

From time to time, glitches occur on the iHerb website and this delivery method may be reflected as free, pay attention when ordering, perhaps you will get lucky somehow.

LIFKAH FROM COSMETIX. If you need courier delivery, but the site charges an expensive one, then you can order delivery to the point of issue (see below for which orders delivery to the pickup point is free), and upon arrival in your city, you can re-register for courier by phone. In my city the cost of the service is 250 rubles.

2) Delivery to Boxberry pick-up point - FREE for orders over $60 (there are exceptions, more details below) or for orders under $60 containing items marked “save shipping” (more details in the post on).

The cost of delivery of orders that do not fall under the free conditions is calculated automatically when placing an order in accordance with the cost, weight and parameters of the goods contained in the cart.

LIFKAH FROM COSMETIX. Be sure to check the shipping cost in your cart after proceeding to the checkout stage, as glitches occasionally occur and after clicking the “checkout” button, the shipping cost may change.

IMPORTANT! Receiving parcels from iHerb always occurs only upon presentation of the recipient's passport!

EXCEPTIONS TO FREE SHIPPING RULE WITH iHerb FOR ORDERS OVER $60

From May 1, 2017, an additional fee was introduced for the delivery of heavy goods. Even if the cart value is more than $60, a fee is charged, which is highlighted in red next to the paid item in the cart.

Based on personal experience, I have written simple recommendations that will help you achieve free delivery, although no tricks will help with some particularly heavy and cheap goods.

LIFKAH FROM COSMETIX: RULES FOR REDUCING OR NULLING DELIVERY FOR HEAVY GOODS.

1) The more items in a basket with heavy goods labeled “economical delivery” (for more details, see the publication on),the more the fee for heavy goods tends to 0.

2) The closer the order cost minus loyalty bonuses is to $150, the more the fee for heavy goods tends to 0.

3) The more light and expensive goods there are in a basket with heavy goods, the more the fee for heavy goods tends to 0. Those. The lower the total weight of the parcel and the higher the cost (remember about the threshold of 5 kg and $150), the greater the chance of receiving free delivery for heavy items.

4) The more heavy and cheap goods in the cart, the farther the delivery cost goes from 0. Try NOT to order several heavy and cheap items together.

5) Even little things with “economical delivery” sometimes save the situation. To do this we go to CHAPTER, select sorting by weight - “Lightest”, and start looking for what you need. Surely, among the huge number of little things, something will be useful for you and the cost of delivery.

Finally the last point. Even if you can’t manage to reset the delivery to zero, then think about it: sometimes an additional fee of 1-2 $ will be more expedient and will save money on buying unnecessary jars thrown into the parcel just to reduce the cost of delivery.

DELIVERY QUALITY

Regardless of the delivery option, all products from iHerb come in strong cardboard boxes. Almost always, fragile products are very well packaged and lined with packaging materials.
If the product is damaged or spilled during delivery, iHerb will compensate for the loss in full or in part. Read more about solving problems using .

TRACKING

Global Post packages only have limited tracking until the packages arrive in the destination country. Order status is not available in the destination country. Final delivery is carried out by the local postal service, in Russia this is Russian Post. I have come across information that sometimes parcels are still tracked on the official website of our mail or through numerous tracking sites. Upon arrival, wait for a notification in your mailbox.

Upon arrival, you will receive a notification via SMS and email. If you have chosen home delivery, the Boxberry manager will additionally contact you to agree on a delivery date. The tracking number (track) will be sent to you by email in the shipping letter, and you can also view it in your account. The track for Boxberry is essentially the order number with the addition of a hyphen and a zero, i.e. has the following form - 007007007-0

Order tracking becomes available a few days after shipment. Therefore, do not worry if the information on the parcel is not updated for several days or even a week from the date of payment.

LIFKAH FROM COSMETIX. In order to quickly find out information on the status of parcels, you can download a tracking application to your phone or use one of the sites that provide tracking services.