home Internet professions Course work organization of the manager’s workplace. Basic requirements for organizing a manager's workplace. Manager's workplace and its rational organization.

Course work organization of the manager’s workplace. Basic requirements for organizing a manager's workplace. Manager's workplace and its rational organization.

To put it briefly, a workplace is an open or closed area of territory or space, equipped with the necessary production means, within which the employee is engaged in work activities. It can also be assigned to a group of employees. Typically, a certain part of the general production cycle is carried out at the workplace.

It is logical that in order to achieve high labor productivity, it is necessary to provide conditions under which his performance will be the highest.

Important! The employer should adapt workplaces, taking into account not only the specific type of activity and qualifications, but also the individual physical and psychological characteristics of each employee.

General requirements for workplace organization

These requirements are regulated by the Labor Code of the Russian Federation, Sanitary and Epidemiological Rules and Standards (SanPiN) and other legal documents.

The main goal of organizing a workplace is to ensure high-quality and efficient performance of work in compliance with established deadlines and with full use of the equipment assigned to the employee.

To achieve this, organizational, technical, ergonomic, sanitary, hygienic and economic requirements are imposed on the workplace.

What requirements must an employee’s workplace meet?

Occupational safety is a primary requirement!

The most important requirement when organizing a workplace is to ensure safe, comfortable working conditions and to prevent the occurrence of occupational diseases and accidents. This entire set of measures is called occupational safety and health.

In other words, labor protection, in essence, is a system of legislative acts in conjunction with socio-economic, organizational, technical, hygienic, therapeutic and preventive measures and means that ensure safe working conditions and the preservation of the health of enterprise employees.

To do this, it is necessary to create favorable working conditions in accordance with sanitary standards, safety regulations, ergonomics, and aesthetics.

Indoor microclimate

The legislation of our country strictly regulates the temperature and humidity of indoor air. In particular, when the average daily temperature outside is below 10°C, the amplitude of its fluctuations indoors should be 22-24°C. When the ambient temperature is higher than the specified value - 23-25°C. In case of temporary non-compliance with these conditions in one direction or another, the length of the working day is reduced (SanPiN 2.2.4.3359-16 dated June 21, 2016 No. 81).

Protection from the harmful effects of computer technology

Since today it is impossible to imagine office work without a PC, there are standards for employees who use computer equipment in their work. For example, when working with a computer with a flat-panel monitor, the workplace must have an area of at least 4.5 square meters. m, when using a kinescope monitor - 6 sq.m. After each hour of operation, the room must be ventilated (SanPiN 2.2.2/2.4.1340-03 dated May 30, 2003). The same regulatory act regulates the height, width and depth of the feet under the desk, and stipulates the mandatory presence of a footrest with a corrugated surface.

The level of electrostatic and electromagnetic fields, radiation and ultraviolet radiation, radio frequency ranges and other factors harmful to the health of employees are also regulated.

Attention! The use of copiers, printers and other office equipment is prohibited in basements, and for ordinary offices, appropriate standards for the distance between technical equipment have been established (SanPin 2.2.2. 1332-03).

Lighting requirements

Also, the relevant articles of SanPin establish standards for lighting. For example, the illumination in the room should be between 300 and 500 lux. When using artificial lighting, lighting parameters must ensure good visibility of the information displayed on the personal computer screen. For local lighting, lamps installed on work tables or specially equipped panels for vertical installation are recommended (SanPiN 2.2.1/2.1.1.).

Noise requirements

The maximum threshold for noise level is 80 decibels (SanPin 2.2.4. 3359-16).

Regulatory documents provide for the installation of special foundations or shock-absorbing pads under the main noise-producing equipment and other equipment, as well as the use of noise-absorbing materials.

Providing conditions for eating

The procedure for eating at the workplace is regulated by Article 108 of the Labor Code of the Russian Federation, SNiP 2.09.04-87:

if the number of employees is less than 10 people, a space of at least 6 square meters is required. m, equipped with a dining table;
with up to 29 employees, the required area is twice as large;
if the enterprise employs up to 200 employees, it is obligatory to have a canteen-serving area;
if the number of employees exceeds 200, the canteen must be provided with raw materials or semi-finished products.

Unregulated situations

If situations arise that are not regulated by sanitary and hygienic standards (the roof is leaking, the toilet is faulty, etc.), the employee has the right to refuse work. In this case, the employer is obliged to offer him other employment until the problem is completely eliminated. If such a decision is impossible, according to Article 157 of the Labor Code of the Russian Federation, the employer is obliged to declare downtime and pay a penalty in the amount of at least 2/3 of the employee’s average salary.

Of the ergonomic requirements for the workplace, the following should be additionally noted:

Selection of a rational location of the working surface and zone, taking into account the anthropometric data of a particular employee.
Provision of measures to prevent or reduce premature fatigue of an employee, the occurrence of a stressful situation in him, taking into account the physiological, psychophysiological characteristics of a person and his character. By the way, according to psychologists, workers who constantly use electronic computers in their work are much more exposed to stress than their less “advanced” colleagues.
Ensuring speed, safety and ease of maintenance in both normal and emergency operating conditions.

Technical parameters include equipment with innovative technology, devices, laboratory equipment, load-moving mechanisms, etc.

Employer's liability

According to the requirement of Article 209 of the Labor Code of the Russian Federation, the relevant federal executive body establishes the procedure for certification of workplaces in order to determine factors affecting the safety of working conditions in production. The employer is responsible for every violation of established legislation.

For the first violation, officials and individual entrepreneurs are warned or subject to a fine of 2,000 to 5,000 rubles. The same for organizations - a warning or a fine in the amount of 50-80 thousand rubles (Article 5.27.1 of the Code of Administrative Offenses of the Russian Federation, part 1).

In case of repeated violation, part 5 of this article already provides for more severe penalties:

officials are subject to a fine of 30-40 thousand rubles or disqualification from one to three years;
the fine for individual entrepreneurs is similar, or their activities may be administratively suspended for up to 90 days;
organizations can be fined 100-200 thousand rubles or also be subject to administrative suspension of their activities.

Instead of a conclusion

Based on the state of workplaces at a particular enterprise or office, one can judge not only the level of work organization and production culture in them, but also their solidity and the degree of trust potential and existing clients have in them.

2. Organization of workplaces for office employees

Principles of workplace organization

Workplace – employee work area, equipped

necessary means to perform official duties.

Workplace organization is a system of measures to equip

workplace means and objects of labor and their functional size

tion, taking into account the anthropometric data of the performer.

Organization of workplaces for office employees consists of ensuring a rational arrangement and layout of office premises, equipping workplaces with the necessary furniture and modern office equipment.

Basic factors in workplace design:

Technology and nature of the work performed;

Relationships in the labor process;

Fire safety and industrial sanitation rules;

Specific requirements of state supervisory authorities for special

social premises and services.

Place structural subdivisions as close to each other as possible

with a related nature of work, as well as workplaces of cooperation

those who have the most frequent business contacts with each other;

Departments that, due to the specifics of the work performed, are associated with

reception of third-party visitors: for example, personnel department, administrative department, department

MTO should be located in the lower floors of the building near the entrances;

When placing structural units, take into account the possibility

expansion, installation of additional equipment, as well as organizational

formation of new departments;

When placing a workplace, take into account the standard area on

one person working, correct lighting (natural light

should fall to the left or front), uncluttered space

(unnecessary items for immediate work operations),

free and safe access to places where funds are included in the network

Eliminate distractions and adverse effects of street traffic

irritants, and also, if possible, reduce thermal radiation from heating devices and light radiation from monitor screens, televisions and other audiovisual media;

Choose the shape and dimensions of furniture taking into account anthropometric indicators to ensure a comfortable position for the sitting body when working and create a good visual perception;

. seiso (Sweeping) “keeping clean” (cleaning) – keeping the workplace clean and tidy;

. seiketsu (Standardizing) “standardization” (maintaining order) –

a necessary condition for fulfilling the first three rules;

. shitsuke (Sustaining) “improvement” (habit formation) –

nurturing the habit of strictly following established rules, procedures and technological operations.

Creation of a comfortable psychological climate, stimulation

Increasing the productivity of office employees;

Reducing time and material costs;

Minimizing “idle operations” and labor costs;

Reducing the number of accidents.

Calculation of the area of office premises (according to V.V. Pirozhkov)

In the office premises, each employee must have the opportunity

free access to your workplace or public equipment

calling. Therefore, when placing workplaces and equipment, take into account

dimensions of passages and some other distances in service premises.

This is what they can be.

For example, passage width (cm):

for one person – 60;

for two people – 80;

for three people – 100;

between tables – 55–90;

between the wall and the table – 65–85;

between heating appliances and work table – 55.

Can be used to determine the required working area

places in each specific case summary calculation method:

where Total is the entire area of the workplace;

Pr – area required for the employee’s work and movement;

Po – area occupied by equipment;

Ppr – area of passages.

With this calculation method, you can also take into account the required area

for visitors and for equipment used collectively. When using

In the case of the summary method, calculations are carried out in accordance with the standards for individual

elements of the workplace.

The most convenient are rectangular rooms with a 1:1 ratio; 1:1.5 and maximum – 1:2;

minimum room height – 3.25 m;

minimum width – 2.5–3 m.

With two-sided natural lighting, the maximum width (depth) of the premises is 12–15 m, and with one-sided lighting – 6–7 m.

The minimum area per employee workplace (without PC) is 4.25 m2.

Factors in office space arrangement

An office should be both technologically advanced and comfortable, which is achieved not only by correctly calculating the area of employees’ workplaces, but also, above all, through a well-thought-out system for arranging office premises (in particular, their layout and equipment).

The following should be taken into account:

The need of office employees for privacy and concentration;

Types of labor processes used;

The need for meeting and reserve space

Depending on the main specifics of the office, the ratio of these factors

changes: for concentrated work with maximum concentration it is better

a separate office is all that is suitable, and for communication – open in one or another

To take these factors into account when arranging office space, three types of layouts are used: closed, open and combined.

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Rules for organizing the workplace

Labor productivity will be much higher if management takes into account some rules for the location of employees in the premises. Read how workplaces are organized in an enterprise or office.

Organization of a workplace in the office

The general rules for organizing the workplace of an office employee are to ensure the rational arrangement of the premises and equip them with the necessary furniture and office equipment. The following features are taken into account:

the relationship between people in the process of performing work duties;
the nature of the work performed;
fire safety and sanitation requirements.

Advice: In order for the organization of places to be effective, it is necessary to locate structural units related to the type of work closer to each other.

It is also important to take into account technical features - lighting, standard area per employee, free access to office equipment, etc.

Organization of workplaces in production premises

A workplace in production is an area assigned to one or more workers, which is equipped with all the necessary technological, auxiliary and other resources to ensure the work process.

An employee’s workplace in a production facility consists of several elements:

production area;
equipment;
storage places for workpieces, materials, products;
waste disposal area;
a place to store devices and tools necessary for work;
devices to ensure the safety of the work process and sanitary requirements.

The existing unsatisfactory organization and maintenance of workplaces is a common cause of occupational injuries. This issue should be carefully considered to avoid trouble.

Organization of the manager's workplace

The manager's place of work is his office. It must be equipped with the necessary tools, filing cabinets, etc. Everything in the office should be conveniently placed to maintain the manager’s performance.

The area of the office and its furnishings depend on the number of people who regularly come to this room - for meetings, meetings. The layout depends on the specifics of the manager’s work, as well as the requirements for his safety.

Requirements for workplace organization. Classification, equipment and safety of workplaces

The workplace is an organizationally indivisible element of the production process under specific conditions. It is serviced by one or more people, is designed to carry out various operations, and is equipped with appropriate devices and equipment depending on the specifics of the activity. In the Russian Federation, there are certain regulatory requirements for organizing workplaces. Let's take a closer look at them.

Legal aspect

The requirements for organizing the workplace are established in:

Labor Code of the Russian Federation.
Legislative acts of the subjects.
International and state standards.
Employment contract.
Collective agreement.

These acts contain rules, procedures, and establish criteria to ensure the preservation of the health and life of people in the course of their professional activities. Compliance with workplace organization requirements is the responsibility of every employer.

Classification

Workplaces are differentiated depending on the degree of automation. In accordance with this criterion, jobs are distinguished:

With a manual method of performing operations.
Using power tools with external drive.
Machine-handmade. In this case, there is a machine/mechanism that operates with the direct participation of an employee.
Machine spaces. On them, the main activity is carried out by the installation, the control of which and auxiliary operations are performed by humans.
Automated places. On them, key operations are carried out by machines, and auxiliary operations are fully or partially mechanized.
Hardware places. They are equipped with special equipment on which production operations are carried out by exposing the object to electrical, physico-chemical or thermal energy.

Organization of the workplace: occupational safety requirements

Areas of professional activity are located outside the zone of movement of mechanisms, containers, goods, and movement of goods. At the same time, convenient monitoring of ongoing processes and management of operations should be ensured. The basic requirements for the organization of workplaces include the requirement to create free space between areas where employees carry out their activities. It is necessary for the free movement of people during operation of the equipment. Occupational safety requirements for the organization of workplaces include the obligation to place them along the technological process. In this case, counter flows should be excluded when moving containers, products, and waste. The path of movement of products should be as short as possible, and employee transitions should be kept to a minimum. The general requirements for the organization of the workplace of a mechanic and other specialists working at the machine, therefore, provide for the establishment of such a state of areas, as well as the distance between them, to ensure the free movement of people and vehicles, normal maintenance, repair and cleaning of equipment.

Position of employees during operations

Requirements for the organization of the workplace include the need to provide sufficient space for the rational placement of additional inventory, containers, and equipment. The area where professional activities are carried out must be convenient for a person. We are also talking about the employee’s postures in which operations are performed. They should not create difficulties for a person. Requirements for the organization of the workplace include provisions for the possibility of performing operations in a sitting position or when alternating standing and sitting positions. This is provided if the activity does not require constant movement. When performing operations in a sitting position, people should be provided with comfortable chairs.

Protection of cashiers from criminal attacks

This is ensured by equipping the premises with emergency lighting and installing a “panic button”. In the process of depositing funds into a banking organization or when transporting them from it, the employer is obliged to provide the employee with security and, if necessary, a car. The cashier and his accompanying persons, as well as the transport driver, are prohibited from:

Disclose the route of travel and the amount of transported funds.
Allow unauthorized persons into the vehicle interior.
Transport money by public or passing transport, as well as carry it on foot.
Carry out other assignments, be distracted from delivering cash to its destination.

Operations for wet-heat treatment of products

Workplaces for ironers are located in premises intended for receiving, maintaining and preparing goods for sale. Special surfaces are equipped with a figured removable wooden board. It is covered with cloth on both sides. On the right, at a slight inclination to the surface, a metal stand for the iron is installed on the table. It should have sides on three sides, the height of which is 30-40 mm. They are necessary to prevent the iron from falling. A stand 800 mm high is mounted in the right corner at the top of the surface. It is used to hang the iron cord. The ironing table should also have a device for attaching a fan and a trough to prevent items from hanging onto the floor during processing. In addition, a retractable bracket for hanging the iron, a fan with a hinge, buttons for turning it on/off, and a frame for a piece of fabric, with which you can check the cleanliness of the soleplate of the iron, are installed on the surface. The design of the desktop includes drawers for storing accessories, tools, a cabinet for storing personal belongings, a shelf for special pads, brushes, etc. There must be a dielectric mat on the floor. The workplace is also equipped with a chair with a lift-and-swivel mechanism and a semi-soft seat for short rest.

Warehouse room

The area of the workplace must be at least 6 square meters. m. To ensure normal conditions for the warehouseman to carry out his professional activities, insulated cabins are installed. The workplace can be enclosed by a glazed partition, the height of which is 1.8 m. The storekeeper’s room is located closer to the areas where picking, packing and sending products to the expedition is carried out. The workplace is equipped with a table and a lift-and-swivel chair. The storekeeper must have at his disposal the tools necessary to open the container (pliers, scissors, pliers, knives, etc.). Lamps are installed above the employee’s desk, where he completes documentation, as well as next to the filing cabinets.

Space for picker

The workplace is equipped with appropriate equipment, mechanisms and materials depending on the categories of goods. When picking large-sized products (refrigerators, furniture, etc.), the workplace occupies the entire warehouse area. In this case, operations are carried out using trucks or cargo trolleys equipped with lifting devices. The activities of the picker related to weighing are carried out using scales with a load capacity of 5-2000 kg. A studio must be installed at the workplace. The height of its seat is 400-450 mm, depth is 410-500 mm. In addition, local lighting is installed at the workplace.

Room for an employee servicing a freight elevator

The workplace is located on the platform on the main loading floor. If the duties of the elevator operator include escorting the cargo, then his area of activity extends to the cabin where objects are transported. At the workplace, install a bedside table for storing documentation and a first aid kit, a telephone or other means of communication, a stool, and an internal or external push-button system for controlling sound and light alarms. A dielectric mat and gloves, as well as a safety helmet, should be kept in the elevator machine room. The key to this room is given to the elevator operator.

Cleaner's area

The workplace of this employee is located directly near the area he serves. When planning the premises, it is necessary to provide passages for cleaning machines and passages for employees. The workplace is equipped with a cabinet with compartments in which detergents, work clothes, and equipment are placed.

Equipping spaces for VDT and PC users

For employees whose work involves the use of personal electronic computers and video display terminals, work tables are equipped, the height of which is adjustable within the range of 680-800 mm. If there is no corresponding mechanism, the surface is located at a distance of 725 mm from the floor. The height of the legroom is at least 600 mm, the width is at least 500, and the depth at the level of the knees is 450 mm and the outstretched legs are 650 mm. This is where the stand should be installed. Its width is no less than 300, and its depth is 400 mm. The stand should be adjustable in tilt angle up to 20 degrees. and height - up to 150 mm. A side is provided along the front edge, the height of which is 10 mm. The stand must have a corrugated surface. The work cross (chair) of the PC and VDT user is equipped with a lifting and rotating mechanism, and a back and seat adjustable in angle and height. Changing parameters should be easy. All mechanisms operate independently and reliably fix the selected position of the elements. The surface of the back, seat and other parts with which the employee is in direct contact must have a semi-soft, non-electrifying, non-slip, breathable coating that allows for easy cleaning from dirt. The monitor should be located at a distance of 600-700 mm from the employee’s eyes, taking into account the size of alphanumeric characters and signs.

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1. Define byConcept "Personal Management"

Personalmmanagement- consistent and targeted application of proven methods in everyday practice with the goal of optimal use of time, one’s own capabilities and conscious management of one’s activities.

Personal management is a field of knowledge that studies the organization of an employee’s personal work from the point of view of the methods, principles and work techniques used. Personal management allows you to best establish the interaction between the employee and the technical means used in the process of performing job duties. The key task of personal management is the rational organization of work of specialists and management personnel. One of the main directions for solving this problem is the optimal use of working time.

2. What factors determine the rational organization of a manager’s workplace? How does each of them affect the efficiency of his work?

Organization of the workplace - a system of measures to equip the workplace with means and objects of labor and their functional placement.

Goals of workplace organization:

1. Increased productivity

2. Improving the quality of work

3. Reducing manager fatigue and maintaining his performance

The workplace is the primary link in the production and technological structure of the enterprise, in which the production process, its maintenance and management are carried out. It is here that the three main elements of this process are combined and its main goal is achieved - the production of objects of labor, the provision of services or the technical and economic support and management of these processes. The efficiency of using labor itself, tools and means of production and, accordingly, labor productivity, the cost of output, its quality and many other economic indicators of the functioning of the enterprise largely depend on how workplaces are organized. The workplace consists of the following elements:

production area;

main equipment;

devices for storing materials, workpieces, finished products,

waste and defects;

devices for storing tools, equipment and accessories;

lifting and transport devices;

* devices for safety and ease of use. packaging shop foreman

Workplace is a part of the production area assigned to an individual worker or group of workers, equipped with the necessary technological, auxiliary, lifting and transport equipment, technological and organizational equipment, designed to perform a certain part of the production process.

Each workplace has its own specific characteristics associated with the peculiarities of the organization of the production process and the variety of forms of specific labor. The state of workplaces and their organization directly determine the level of labor organization in the enterprise. In addition, the organization of the workplace directly shapes the environment in which the employee is constantly located at work, which affects his well-being, mood, performance and, ultimately, labor productivity.

The organization of the workplace is a material basis that ensures the efficient use of equipment and labor. Its main goal is to ensure high-quality and efficient performance of work on time based on the full use of equipment, working hours, the use of rational techniques and methods of work, the creation of comfortable working conditions that ensure long-term preservation of workers’ performance. To achieve this goal, technical, organizational, economic and ergonomic requirements are imposed on the workplace.

From the technical side the workplace must be equipped with advanced equipment, the necessary technological and organizational equipment, tools, instrumentation provided by the technology, and lifting vehicles.

From the organizational side the equipment available at the workplace must be rationally located within the work area; an option was found for optimal maintenance of the workplace with raw materials, materials, workpieces, parts, tools, repair of equipment and accessories, and waste removal; Safe and healthy working conditions are provided for workers.

From the economic side The organization of the workplace should ensure optimal employment of workers, the highest possible level of labor productivity and quality of work.

Ergonomic requirements take place in the design of equipment, technological and organizational equipment, and workplace layout.

Ergonomics studies the influence exerted on the functional state and performance of a person by various factors in the working environment. The latter are taken into account when designing equipment, organizational and technological equipment, and when justifying the layout of workplaces. The correct layout should provide for such placement of the employee in the workplace area and such an arrangement of objects used in the work process in it that would provide the most comfortable working posture; the shortest and most convenient movement zones; the least tiring positions of the body, arms, legs and head during long repetition of certain movements.

Thus, the tasks of labor organization in the field of workplace organization are aimed at achieving a rational combination of the material elements of the production process and people, ensuring on this basis high productivity and favorable working conditions.

3. What zones can be identified in the manager’s office? What is the purpose of each of them?

The entire office is divided (conditionally) into three zones. The first zone is the manager’s workplace itself. The second zone is the zone for holding meetings, planning meetings, and product presentations. The third zone is a relaxation area, where there is a coffee table, a sofa and one or two comfortable armchairs. The desktop should be larger than regular tables. The working surface of the table should be hard and smooth, preferably made of wood. You should not cover the table with glass, as its shiny surface is harmful to your eyesight. The console (on the left) can accommodate a computer, phones and other items that can take up a lot of space on the desktop. The attachment in front of the desktop is needed for the official reception of visitors. The meeting table must be designed for a certain number of people (usually the number of participants in conferences, planning meetings (5 - 7 people) + 2 free seats). The chairs around the conference table should not be too comfortable or uncomfortable. Optimally - ordinary chairs with a soft seat. The recreation area is intended for informal receptions and relaxation for the manager. The office can also be supplemented with a stand where samples of manufactured products will be located. You also need a large wall clock that can be seen from anywhere in the office. Fresh flowers, curtains, thoughtful color design, all this creates comfort and coziness, which means it helps in work.

4. List the means of equipping the manager’s workplace

The equipment of a workplace is a set of main technological and auxiliary equipment, technological and organizational equipment, tools, technical documentation, communication and signaling equipment, and labor protection equipment located within the workplace. The set of these tools depends on the technological purpose of the workplace, the level of its specialization, and the system for servicing workplaces.

Specific types of equipment, which can be very diverse, must correspond to the characteristics of each workplace and ensure the rational use of working time, saving physiological effort, labor safety, comfort and efficiency.

Typical main equipment types are:

* main technological equipment, which is designed to perform the main work at a given workplace. These can be machines, mechanisms, units, apparatus, conveyor lines, counting and computing equipment, personal computers, printing and printing equipment, control panels, etc.;

* auxiliary equipment - individual lifting and transport devices, conveyors, carts, roller tables, slides for moving materials, etc.:

* technological equipment - working and measuring tools, fixtures, spare parts, office supplies for employees, replacement accessories such as cartridges, etc. for printing and printing equipment;

* working documentation and special literature - instructions, technological maps, safety regulations, file cabinets, files, reference books, manuals, etc.;

* organizational equipment, which includes work furniture (tables, workbenches, chairs, armchairs, cabinets, bedside tables, racks, shelves), clocks, means for placing technological equipment and working documents (cradles, music stands, filing cabinets), accessories such as stands, table attachments, armrests, footrests, stops;

* safety equipment - fences, screens, personal protective equipment (goggles, respirators, gloves, special clothing and shoes), fire protection equipment, exhaust ventilation, danger warning signs and graphics, etc.;

* means of lighting (general for the entire room and local for the working surface or space);

* means of communication with other workplaces and with the manager’s place;

* signaling devices (sound, light, signs) about malfunctions and emergency situations;

* working containers for raw materials, materials, semi-finished products, finished products, production waste (containers, pallets, boxes, boxes);

* means for maintaining a normal microclimate in the workplace;

* household products for caring for equipment and workplace (brushes, rags, dustpans, brooms, oil cans, trash cans, etc.)

There may be other types of equipment. The main requirement for the listed equipment and accessories is quality and ensuring high productivity.

Equipment is divided into permanent and temporary. Objects of permanent use include everything that should be in the workplace, regardless of the nature of the work performed:

* equipment;

* constantly used devices and tools;

* lifting and transport devices;

* auxiliary materials and tools for equipment care;

* permanent use inventory, etc.

Variables, in contrast to constants, are assigned to the workplace for one-time or random work:

* devices for this operation;

* working and measuring tools;

* containers for processing, storage and transfer of this specific product.

Main and auxiliary equipment must ensure: ease of maintenance, adjustment and repair; rational working posture (preferably variable) of the performer; safety of operation and repair; the possibility of using progressive techniques and methods of work; convenience and ease of control; saving the physiological efforts of workers and reducing the neuropsychic load on them.

The placement of organizational equipment must correspond to the sequence of work performed and be subordinated to the ease of use. It is necessary to provide for separate storage of documentation, cutting, measuring and auxiliary tools, spare parts and accessories.

Tables and racks on which objects of labor are stored should be located so as to correspond in height to or be slightly higher than the level of processing of parts, and the height of tables or racks for finished products should correspond to the level of its processing or be slightly lower than it.

Furniture, due to its dimensions, should not clutter up the workplace, and its quantity needs to be justified, while being guided by the need for rational use of production space.

workers, wooden footrests should be installed.

The choice of lighting means is of great importance. When lighting workplaces, it is necessary to ensure a sufficient level of general lighting, special lighting of the working surface or space, uniform lighting of different devices, contrast between work elements and the background, and absence of glare of light.

Test

1. Proper workplace lighting involves:

Answer: 1) Light supply to the work surface from the left side

2. The manager’s workplace includes the area:

1) collegial activities; 2) personal work; 3) friendly communication; 4) all answers are correct.

Answer: 4) all answers are correct

3. Personal management--This:

Answer: 2) managing oneself and one’s activities

4. Planning the personal work of a manager includes:

1) planning of management work; 2) planning the use of working time; 3) planning work on self-improvement; 4) all answers are correct.

Answer: 4) all answers are correct

5. Delegation- This:

Answer: 2) transferring tasks from the manager’s sphere of action to a subordinate;

6. The manager should plan to complete the most important work:

Answer: 1) before lunch;

7. Comprehensive plans must contain: 1) tasks designed for the future up to 10 years; 2) tasks calculated for a year; 3) monthly tasks; 4) all answers are correct.

Answer: 4) all answers are correct.

8. Self-improvement of a leader includes: 1) self-education;

2) improving work with information; 3) both answers are correct.

Answer: 3) both answers are correct.

9. Reading specialized literature can be done by: 1) careful study of the text; 2) a quick glance at the contents of the book; 3) both answers are correct.

Answer: 3) both answers are correct.

10. Memorization methods include: 1) method of systematic memorization; 2) use of a notebook; 3) retrospective review; 4) all answers are correct.

Answer: 4) all answers are correct.

11. You can train your memory by: 1) application of systematic memorization techniques; 2) exercises for concentration;

3) both answers are correct. Answer: 3) both answers are correct.

12. During meetings, the secretary should enter the room: 1) before the start of the meeting; 2) during breaks; 3) after the meeting is closed; 4) all answers are correct.

Answer: 4) all answers are correct.

13. When the manager receives visitors, the secretary must:

Answer: 2) forward them to the deputy head;

14. When composing a business letter, speech etiquette is observed: 1) when using pronouns; 2) when choosing the voice form of the verb; 3) when using introductory words; 4) all answers are correct.

Answer: 4) all answers are correct.

15. T The fax message must meet the following requirements:

Answer: 2) business letter;

16. The most convenient time to call your business partner is:

Answer: 2) middle of the working day;

17. You can relieve the stress of talking on the phone with an angry person in the following way:

Answer: 2) interrupt the interlocutor and ask if you can help him with anything;

18. Telephone message:

Answer: 1) is a legal legal document;

19. The advantage of a telephone message over a telegram is:

Answer: 1) the ability to transmit more extensive and comprehensive information;

20. The telephone message is transmitted on behalf of:

Answer: 2) an individual;

21. Term control is carried out by:

Answer: 2) secretary;

22. Typical deadlines for execution of documents are established:

Answer: 3) acts of the highest bodies of state power and administration.

23. Checking the progress of the task in the subsequent months of the current year should be carried out:

Answer: 2) at least once a month;

24. Self-control of a leader is: 1) control of the labor process;

2) target control; 3) both answers are correct.

Answer: 3) both answers are correct.

25. Target control--This:

Answer: 2) control of labor results;

26. To be able to listen means:

Answer: 1) ask questions as often as possible and constantly clarify what the interlocutor said;

27. To resolve the conflict it is necessary: 1) make changes to the real state of affairs in accordance with the opponent’s expectations; 2) try to change the opponent’s attitude towards the conflict; 3) both answers are correct.

Answer: 3) both answers are correct.

28. The effectiveness of public speaking depends on:

1) the competence of listeners in the issue that constitutes the subject of the speech; 2) the physical condition of the listeners; 3) audience interest in the information presented; 4) all answers are correct.

Answer: 4) all answers are correct.

29. During public speaking:

Answer: 3) examples, comparisons, definitions should be used;

30. "Public Relations"--This: 1) relationships that are formed within the organization (company); 2) expansion of partnerships and business development; 3) both answers are correct.

Answer: 3) both answers are correct.

31. The main tasks of PR are: 1) expansion of partnerships; 2) business development; 3) formation of a positive microclimate in the team; 4) creating a favorable public opinion about the company; 5) all answers are correct.

Answer: 5) all answers are correct.

32. PR promotes

Answer: 2) formation of a positive image of the company;

33. Media include: 1) press; 2) cinema; 3) theater; 4) all answers are correct.

Answer: 1) press;

34. Press release- This:

Answer: 1) a message containing important news (information) for a wide audience;

35. Press is:

Answer: 2) newspapers and magazines;

36. Current non-sensational information is:

Answer: 1) background;

37. The information package has one of the following names:

Answer: 2) media kit;

38. Background is:

Answer: 2) current information that does not contain sensations;

Bibliography

1. Seiwert L. “Your time is in your hands”, M.: Interexpert, 2005

2. Zudina L.A. “Organization of managerial work”: Textbook. Benefit. M., 2005.

3. Krichevsky R.L. “If you are a leader...” M.: Delo 2003

4. Kutepova K.V., Pobedinsky G.V. “Scientific organization of labor and labor regulation.” Textbook for universities. M., 2002

5. Ladanov I.D. “Practical Management”. M.: Elnik, 2004

2. The manager’s workplace and its rational organization

The manager's workplace is a separate part of the enterprise premises, equipped in accordance with the nature of the functions performed with the necessary means of labor. The rational organization of the manager’s workplace includes:

· selection of necessary labor tools;

· their rational placement;

· ensuring working conditions that contribute to maintaining the manager’s performance and preventing harm to his health.

The size of the area and equipment of the manager’s office depend on the number of participants in meetings or meetings held in the manager’s office, on the number of simultaneously arriving visitors, the nomenclature and volume of cases and documents, various technical means and working materials, tables, i.e. The layout of the manager's office may vary depending on the nature and volume of work. Several standard workplaces have been developed for various categories of managers, and you should familiarize yourself with these projects when deciding on a workplace.

When considering the issue of workplace organization, the following points must be taken into account:

1. Internal volume and shape of the cabinet.

Depending on the rank of the manager, the acceptable area will be from 20 to 50 m2 and the height of the office is at least 3.5 m. It is also of great importance, since the manager’s office is not just the place where he directly works, but also, as a rule, the place where planning meetings are held , meetings. Taking this into account, the most rational is a rectangular cabinet shape with an aspect ratio of 1:2.

2. Furniture.

The following points need to be taken into account here:

· anthropometric indicators (height, body length, arm length, etc.);

· ensuring a comfortable position of the human body, which creates conditions for less fatigue, good visual perception, freedom of movement and more;

· rational planning and arrangement of furniture;

· furniture should look aesthetically pleasing.

3. Equipment.

For normal work, a manager must have:

· stationery;

· two telephones (one telephone must be internal (meaning a telephone for communication within the organization), and the other for going outside the organization.

· computer.

· diary.

4. Color design of the office.

Color tones should not be harsh, soft. It is better to choose colors from light tones (pale green, yellow, beige); light colors not only help reduce fatigue, but also increase the volume of the office. It is also important that all surfaces are matte, because... Shiny surfaces are harmful to health.

Fig.1. An example of organizing a manager's workplace

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Personel assessment. Motivation and stimulation of personnel

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Workplace, structure of production operation

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The 5 “S” system is an instrumental lean manufacturing technique aimed at organizing an effective workspace. 5C provides an increase in performance in such areas as: productivity...

It is no secret that in the absence of favorable working conditions it is impossible to make an objective management decision, which in modern conditions acts as one of the most important factors in the functioning and development of a company. At the same time, how the manager himself knows how to organize his work and his workplace is of no small importance.

Introduction

Chapter 1. Features of organizing a manager’s workplace

1.1. Layout

1.2. Microclimatic conditions

1.3. Safety

Chapter 2. System for servicing executive workplaces

Conclusion

List of used literature

The work contains 1 file

Introduction

Chapter 1. Features of organizing a manager’s workplace

1.1. Layout

1.2. Microclimatic conditions

1.3. Safety

Chapter 2. System for servicing executive workplaces

Conclusion

List of used literature

INTRODUCTION

Rational organization of the workplace is of paramount importance for any type of activity. The saving of physical and mental energy and labor efficiency largely depend on the level of its equipment and maintenance system.

A manager's workplace is a place where his labor is applied, equipped with technical means and a service system designed to most effectively perform the duties assigned to him.

When thinking about a manager’s workplace, not many realize the importance of this task for the entire enterprise. This topic is relevant due to the fact that the success of the enterprise as a whole depends to some extent on the organization of the manager’s workplace. And this problem concerns every manager directly.

The rational organization of a manager’s workspace is one of the indicators of management culture, a criterion of an individual’s moral values. It determines the totality of knowledge and skills of a manager in relation to the organization of his activities and the formation of the image of a business person. Consequently, the modern organization of work, appearance, speech, and behavior of the manager must correspond to his workplace.

I believe that in modern conditions every manager should be able to properly organize his workplace, because it is part of his image and the image of the company.

CHAPTER 1. FEATURES OF ORGANIZING A MANAGER'S WORKPLACE

Workplace organization- this is a set of measures to equip the workplace with means and objects of labor and their placement in a certain order.

The main, “cross-cutting” areas of workplace organization, common for any workplace, are: specialization and equipment of workplaces; spatial layout of workplaces; workplace maintenance.

The rational organization of the manager's workplace ensures the creation of maximum convenience and favorable working conditions in managerial activities, and increases the content of the work. Currently, more than 5 thousand standard projects for organizing workplaces have been developed for various categories of administrative and managerial personnel.

When organizing workplaces for management personnel, it is necessary to comply with a number of economic, ergonomic and aesthetic requirements:

Material and moral interest.

The manager must create a system of motives that encourage employees to systematically improve the regime and conditions of their work.

Comfortable furniture.

The task is to choose the dimensions and shape of the furniture, taking into account the anthropometric data of the individual, and conveniently place it in the workplace.

Availability of office equipment.

The workplace must be equipped with appropriate office equipment, and therefore, a technology for its effective use must be created.

Favorable sanitary, hygienic and aesthetic working conditions.

The temperature, lighting, air humidity, color of walls, furniture, etc. must be optimal in the room.

Rational regime of work and rest.

The manager’s irregular working hours make it necessary to establish a flexible schedule for him to go to work, taking into account the person’s fatigue.

1.1.WORKPLACE LAYOUT

Before moving on to considering the organization of the workplace, it is necessary to find out what a manager’s workplace is. If we consider a manager’s workplace, we can say that this is his office in which he does most of his work. How the manager will work depends on what kind of office it will be. It is quite obvious that the better the workplace is adapted to perform the functions of a manager, the more productive and efficient the manager’s work will be.

When considering the issue of workplace organization, the following points must be taken into account:

Internal volume and shape of the cabinet. Depending on the rank of the manager, the acceptable area will be from 20 to 50 m2 and the height of the office is at least 3.5 m. The shape of the office is also of great importance, since the manager’s office is not just the place where he directly works, but also, as a rule, the place where planning meetings are held , meetings, conferences. Taking this into account, the most rational is a rectangular cabinet shape with an aspect ratio of 1:2;
Furniture. The following points need to be taken into account here:

Anthropometric indicators (meaning height, body length, arm length, etc.);
Ensuring a comfortable position of the human body, which creates conditions for less fatigue, good visual perception, freedom of movement and more;
Rational planning and arrangement of furniture;
Furniture should look aesthetically pleasing.

Equipment. For normal operation of a manager, you must have:

Stationery.
Two phones. One phone should be internal (meaning a phone for communication within the organization), and the other for going outside the organization. Moreover, the second telephone (for going outside the organization) should, if possible, be such that the secretary should answer the call first, and if necessary, switch the call to the manager. This will allow the manager to be less distracted.
Computer. Nowadays, it is impossible to imagine the normal work of a manager without a computer. Firstly, a computer allows you to make work virtually paperless, secondly, with the help of a computer you can quickly obtain information about the state of affairs on the market, thirdly, it allows you to keep abreast of affairs in the enterprise and much more. But here it is necessary to take into account that you can fully take advantage of the capabilities of a computer only if you have: good software, access to computer networks and, most importantly, the presence of a computer network within the organization.
Diary. A necessary thing that allows the manager not to forget appointments or other useful information.

Color design of the office. Color tones should not be harsh, soft. It is better to choose colors from light tones (pale green, yellow, beige); light colors not only help reduce fatigue, but also increase the volume of the office. It is also important that all surfaces are matte, because... Shiny surfaces are harmful to health.

Figure No. 1 shows one of the possible options for organizing a manager’s workplace.

Rice. 2. Scheme of organizing a manager’s workplace

Let us note some features. The entire office is divided (conditionally) into three zones. The first zone is the manager’s workplace itself. The second zone is the area for meetings, planning meetings, and product presentations. The third zone is a relaxation area, where there is a coffee table, a sofa and one or two comfortable armchairs.

The desktop should be larger than regular tables. The working surface of the table should be hard and smooth, preferably made of wood. You should not cover the table with glass, as its shiny surface is harmful to your eyesight. The console (on the left) can accommodate a computer, phones and other items that can take up a lot of space on the desktop. The attachment in front of the desktop is needed for the official reception of 1 - 3 visitors.

The meeting table should be designed for a certain number of people (usually the number of participants in conferences, planning meetings (5-7 people) + 2 free seats. The chairs around the conference table should not be too comfortable or uncomfortable. Optimally - ordinary chairs with a soft seat .

The recreation area is intended for informal receptions and relaxation for the manager.

The office can also be supplemented with a stand where samples of manufactured products will be located. You also need a large wall clock that can be seen from anywhere in the office. Fresh flowers, curtains, thoughtful color design, all this creates comfort and coziness, which means it helps in work.

The workplace of a middle manager - the head of a workshop, department, etc. - has some distinctive features. For such managers, the workplace is allocated in the most illuminated part of the office and is equipped with a work desk and possibly an extension table, an armchair, a table and a chair for visitors. The meeting area is organized with a special table, chairs and armchairs, and in the informal negotiation area there is a coffee table with two or three armchairs.

1.2.MICROCLIMATIC CONDITIONS OF THE WORKPLACE

The working conditions of a manager when working on a computer are characterized by the possibility of exposure to the following production factors: noise, heat generation, ionizing and non-ionizing radiation, and specific conditions of visual work.

The microclimate in the workplace has a great influence on the health and productivity of a manager. Because video terminals generate heat, this can lead to increased temperatures and decreased relative humidity in work areas, which can lead to skin irritation. In accordance with GOST 12.1.005-88, work performed by a manager who uses a computer falls into category 1a. For the room where the manager’s workplace is located, the following permissible microclimatic conditions given in Table 1 are accepted.

Table 1. Microclimatic conditions

Taking into account the specifics of the production process, i.e., high temperature and low humidity in the room, a ventilation system is organized based on one air conditioner with the ability to adjust the temperature and humidity of the air, and a supply ventilation system is also provided.

The heating of the premises is central water from city heating networks. It is possible to use an electric heater of medium power for a particularly cold period of time and during the mid-season heating shutdown.

The main sources of noise in a manager's workplace equipped with video terminals are copying equipment, printers, scanners, faxes, modems and air conditioning equipment; in the video terminals themselves - cooling system fans and transformers.

Characteristics of the workplace - a sample of this document is on our website - is in demand for various situations. For example, such a certificate is required when an employee registers a disability; it is also used when drawing up a workplace organization project. You will learn how to draw up this document from the article. When is it necessary to characterize working conditions in the workplace? Structure of a workplace characteristic Features of a sample workplace characteristic for MSEC Where can I find a sample of filling out a workplace characteristic for VTEK When is a characteristic of working conditions in the workplace needed? Characteristics of the workplace are necessary to describe the working conditions of the employee. This document is issued in the form of a certificate presented when registering disability, conducting certification and in other cases related to changes in working conditions, for example, for health reasons.

Analysis of the organization of the manager’s workplace

SNiP 18 degrees inflow 1.5 exhaust 1.5 70% 50 dB 200 lux - for fluorescent lamps, 75 lux - for incandescent lamps Requirements: simplicity of design, ease of use, good aesthetic design, size corresponds to the anthropometric data of the manager, height for average human height - 720 mm, with a high –750 mm “-“ in accordance with anthropometric data and special design, including a safe-type multifunctional telephone; Personal Computer; voice recording equipment; document processing tools; tools for computing operations; desk simulator for physical exercises; functional music; television, radio; solving personal problems during short breaks from work 20 sq. m.

Organization of the manager's workplace

Collection of internal and external information for decision-making, including: - familiarization with the progress of work at the enterprise - participation in work with clients (buyers, customers, agents) - work with correspondence - analysis of statements, complaints 3. Planning and organizational work - setting goals, reviewing draft plans and their approval - analytical work and adjusting decisions - work on organizing the labor process at the enterprise - organizational work on inventory management - carrying out various organizational and technical activities 4. Improving one’s qualifications, including: - reading economics, legislative, technical, special, departmental literature during official time - preparation for meetings - advanced training outside the enterprise (attending courses, seminars, experience exchange, etc.) 5.

How to write a workplace description - sample?

A comfortable seat will allow you to concentrate as much as possible on the work at hand, without being distracted by changing your posture.

The next zone is allocated for holding meetings. It is optimal to place a semicircular table in it, which allows employees to be seated at an equal distance from the boss, thereby ensuring equal visual contact and psychological comfort for those present.
Another zone is a resting place, used for relaxation of the manager, as well as for holding informal meetings.
Special chairs with dynamic seating allow you to sit in different balanced positions, conducive to rest and restoration of the body's performance.

Workplace – director of the enterprise

Organization of the workplace is a system of measures to equip the manager’s workplace with labor tools and their functional placement. Proper organization of the workplace not only allows you to create comfortable working conditions, which in itself is important, but also helps to increase the efficiency and quality of the manager’s work.

The rational organization of the manager’s workplace presupposes: compliance with sanitary and hygienic conditions; optimal layout of the work space and equipping it with furniture, various auxiliary devices and fixtures; optimal color scheme and design of the workroom; equipping with modern technical means. Sanitary and hygienic standards require ensuring the cleanliness of the workplace in the manager’s office, its illumination and maintaining optimal climatic conditions there.

Important

The best effect of artificial lighting is achieved by a combination of general (lamps installed on the ceiling) and local lighting (table lamps). An important condition for the rational organization of a manager’s workplace is the design and color scheme of the office space.

This is important both from the point of view of influencing the manager’s performance and from the point of view of creating his business image. The manager's workplace, as a rule, is designed in a strict classical style.

When creating a color scheme for a workroom, it is necessary to take into account the influence of a particular color scheme on a person’s vision and nervous system. The color interior, influencing the human psyche, can evoke a variety of feelings - from depression, alertness to lightness and uplift.

Design of a manager's workplace

Therefore, the area of the working room should be more than 20 m2, and the shape should preferably be rectangular with an aspect ratio of 2:1. Furniture should be selected not only taking into account anthropometric indicators, but also taking into account the possibility of its rational placement and combination with other design elements.

Computers placed on the desktop, using special software and a terminal version of the device, should provide the user with the ability to quickly obtain data about the situation in any area of the company and access external information sources. The use of modern telephone and loudspeaker communication devices allows for remote office meetings with the ability to mute subscribers or place them in standby mode.

Indicators of the workplace Regulatory (recommended) requirements Actual state of the workplace Mark of compliance with standards 1. Spatial layout of the workplace 1.1. Office area 1.2.
Cabinet form 1.3. Ceiling height 1.4. Ratio of window area to floor area 2. Sanitary requirements 2.1. Average air temperature 2.2. air exchange rate 2.3.air humidity 2.4.noise level 2.5. artificial lighting 3.

Office furniture 3.1.desk 3.2.auxiliary table for installing a personal computer and communication equipment 3.3. armchairs and chairs 3.4. filing cabinets 3.5. office equipment 4. Means of psychological relief 24 sq.m. (according to SNiP) rectangular with an aspect ratio of 1:1.5 or 1:2 2.80 1:10 - for office premises acc.

How to describe the workplace of an enterprise director, sample

If we consider the manager’s workplace, we can say that this is his office in which he does most of his work. How the manager will work depends on what kind of office it will be.
It is quite obvious that the better the workplace is adapted to perform the functions of a manager, the more productive and efficient the manager’s work will be; an example of a manager’s office is shown in Figure 1 (See Appendix 1). The manager's workplace is a separate part of the enterprise premises, equipped in accordance with the nature of the functions performed with the necessary means of labor. The rational organization of the manager's workplace includes: · selection of the necessary means of labor; · their rational placement; · ensuring working conditions that contribute to maintaining the manager’s performance and preventing harm to his health.
Proper organization of the employee's place of work is important for every enterprise. It is the initial link in the company’s production structure, necessary for management, maintenance or production itself. Proper organization of the workspace allows for the most efficient use of labor, means and tools of production, which ultimately affects the economic results of the enterprise. The manager's work space is a multifunctional room in the company, representing not only a place for management to work, but also an area for business meetings, negotiations, conferences and recreation. Organizing this type of space and equipping it with the necessary elements is a difficult task that requires a creative approach to its solution.

Attention

Preparation and execution of documents according to the compiled list. Managing personal affairs. Processing orders for personnel.

Documents: 1. Nomenclature of cases 2. Orders for personnel 3. Personal files of employees Workplace - sales and marketing specialist: Drawing up a list of documents for the department (nomenclature of cases) necessary for the functioning of the department.
Preparation and execution of documents according to the compiled list. Carrying out work to improve the range of goods sold, adjusting prices and price discounts, adjusting the price list. Organization and conduct of sales activities: drawing up a sales plan, drawing up a register of buyers, developing supply conditions, conducting business correspondence, drawing up supply agreements, concluding contracts, drawing up a sales report. Documents: 1. Nomenclature of cases 2. Price list taking into account price discounts - commercial offer 3.