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On the basics of social services for citizens in the Russian Federation (Articles 1 - 37)

THE RUSSIAN FEDERATION

THE FEDERAL LAW

On the basics of social services for citizens in the Russian Federation

Document with changes made:
(The official Internet portal of legal information www.pravo.gov.ru, 22.07.2014) (see the procedure for entry into force);
(Official Internet portal of legal information www.pravo.gov.ru, 11/14/2017, N 0001201711140081);
(Official Internet portal of legal information www.pravo.gov.ru, 05.12.2017, N 0001201712050094);
(The official Internet portal of legal information www.pravo.gov.ru, 02/05/2018, N 0001201802050041) (entered into force on May 1, 2018);
(Official Internet portal of legal information www.pravo.gov.ru, 07.03.2018, N 0001201803070037);
(Official Internet portal of legal information www.pravo.gov.ru, 01.05.2019, N 0001201905010034).
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Chapter 1. General Provisions (Articles 1 - 6)

Article 1. Subject of regulation of this Federal Law

1. This Federal Law establishes:

1) the legal, organizational and economic foundations of social services for citizens in the Russian Federation;

2) the powers of the federal bodies of state power and the powers of the bodies of state power of the constituent entities of the Russian Federation in the field of social services for citizens;

3) the rights and obligations of recipients of social services;

4) the rights and obligations of social service providers.

2. This Federal Law applies to citizens of the Russian Federation, to foreign citizens and stateless persons permanently residing in the territory of the Russian Federation, refugees (hereinafter referred to as citizens, citizens), as well as to legal entities, regardless of their organizational and legal form and individual entrepreneurs providing social services to citizens.

Article 2. Legal regulation of social services for citizens

Legal regulation of social services for citizens is carried out on the basis of this Federal Law, other federal laws and other regulatory legal acts of the Russian Federation, as well as laws and other regulatory legal acts of the constituent entities of the Russian Federation.

Article 3. Basic concepts used in this Federal Law

For the purposes of this Federal Law, the following basic concepts are used:

2) social service - an action or actions in the field of social services to provide constant, periodic, one-time assistance, including urgent assistance, to a citizen in order to improve his living conditions and (or) expand his ability to independently provide for his basic life needs;

3) recipient of social services - a citizen who is recognized as needing social services and to whom social services or social services are provided;

4) provider of social services - a legal entity, regardless of its organizational and legal form and (or) an individual entrepreneur, providing social services;

5) social service standard - the basic requirements for the volume, frequency and quality of the provision of social services to the recipient of social services, established for the types of social services;

6) prevention of circumstances that determine the need for social services - a system of measures aimed at identifying and eliminating the reasons that served as the basis for the deterioration of the living conditions of citizens, reducing their ability to independently provide for their basic living needs.

Article 4. Principles of social service

1. Social services are based on the observance of human rights and respect for the dignity of the individual, are humane and do not allow humiliation of the honor and dignity of a person.

2. Social services are also carried out on the following principles:

1) equal, free access of citizens to social services, regardless of their gender, race, age, nationality, language, origin, place of residence, attitude to religion, beliefs and membership of public associations;

2) targeting the provision of social services;

3) the proximity of providers of social services to the place of residence of recipients of social services, the sufficiency of the number of providers of social services to meet the needs of citizens in social services, the sufficiency of financial, material, technical, human and information resources from providers of social services;

4) preserving the stay of a citizen in a familiar favorable environment;

5) voluntariness;

6) confidentiality.

Article 5. Social service system

The social service system includes:

1) the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of social services (hereinafter referred to as the authorized federal executive body);

2) the government body of the constituent entity of the Russian Federation, authorized to exercise the powers provided for by this Federal Law in the field of social services on the territory of the constituent entity of the Russian Federation (hereinafter referred to as the authorized body of the constituent entity of the Russian Federation), including the recognition of citizens in need of social services, drawing up an individual program provision of social services (hereinafter referred to as an individual program);
Federal Law of November 14, 2017 N 324-FZ.

3) social service organizations under the jurisdiction of federal executive bodies;

4) social service organizations under the jurisdiction of the constituent entity of the Russian Federation (hereinafter referred to as social service organizations of the constituent entity of the Russian Federation);

5) non-governmental (commercial and non-commercial) social service organizations, including socially oriented non-commercial organizations that provide social services;

6) individual entrepreneurs providing social services;

7) organizations that are under the jurisdiction of the authorized body of the constituent entity of the Russian Federation and which, in accordance with this Federal Law, are empowered to recognize citizens in need of social services and draw up an individual program in the territories of one or more municipalities (hereinafter referred to as authorized organizations).
(Clause is additionally included from February 13, 2018 by Federal Law of November 14, 2017 N 324-FZ)

Article 6. Confidentiality of information about the recipient of social services

1. It is not allowed to disclose information classified by the legislation of the Russian Federation as information of a confidential nature or proprietary information about recipients of social services by persons who have become aware of this information in connection with the performance of professional, official and (or) other duties. Disclosure of information about the recipients of social services entails liability in accordance with the legislation of the Russian Federation.

2. With the consent of the recipient of social services or his legal representative, given in writing, it is allowed to transfer information about the recipient of social services to other persons, including officials, in the interests of the recipient of social services or his legal representative, including the media and the official website provider of social services in the information and telecommunications network "Internet" (hereinafter - the "Internet").

3. Provision of information about the recipient of social services without his consent or without the consent of his legal representative is allowed:

1) at the request of the bodies of inquiry and investigation, the court in connection with the conduct of an investigation or court proceedings, or at the request of the bodies of the prosecutor's office in connection with the exercise of prosecutorial supervision by them;

2) at the request of other bodies empowered to exercise state control (supervision) in the field of social services;

3) when processing personal data within the framework of interdepartmental information interaction, as well as when registering the subject of personal data on a single portal of state and municipal services and (or) regional portals of state and municipal services in accordance with the legislation on organizing the provision of state and municipal services;

4) in other cases established by the legislation of the Russian Federation.

Chapter 2. Powers of federal bodies of state power and bodies of state power of constituent entities of the Russian Federation in the field of social services (Articles 7 - 8)

Article 7. Powers of federal bodies of state power in the field of social services

1. The powers of federal government bodies in the field of social services include:

1) the establishment of the foundations of state policy and the foundations of legal regulation in the field of social services;

3) approval of an approximate list of social services by type of social services;

4) approval of the procedure for posting and updating information about the provider of social services, including requirements for the content and form of providing this information, on the official website of the provider of social services on the Internet;

5) management of federal property used in the field of social services;

6) maintaining a unified federal system of statistical accounting and reporting in the field of social services;

7) federal state control (supervision) in the field of social services;

7_1) creating conditions for organizing an independent assessment of the quality of the conditions for the provision of services by social service organizations;
Federal Law of July 21, 2014 N 256-FZ Federal Law of May 1, 2019 N 91-FZ.

8) international cooperation of the Russian Federation and the conclusion of international treaties of the Russian Federation in the field of social services;

9) other powers related to the sphere of social services and established by federal laws.

2. The powers of the authorized federal executive body include:

1) development and implementation of state policy in the field of social services, as well as the development of measures to improve social services;

2) coordination of activities in the field of social services carried out by federal executive bodies, executive bodies of state power of the constituent entities of the Russian Federation, all-Russian public organizations and other organizations operating in the field of social services;

3) methodological support of social services, including in the part related to the prevention of circumstances that determine the need for social services;

4) approval of the approximate nomenclature of social service organizations;

6) approval of the rules for organizing the activities of social service organizations, their structural divisions, which include the recommended staffing standards, a list of necessary equipment for equipping social service organizations, their structural divisions;

8) approval of the approximate procedure for the provision of social services;

9) approval of the procedure for monitoring social services in the constituent entities of the Russian Federation, as well as the forms of documents required for such monitoring;

11) approval of recommendations on the organization of interdepartmental interaction of the executive bodies of state power of the constituent entities of the Russian Federation in the provision of social services, as well as with assistance in the provision of medical, psychological, pedagogical, legal, social assistance, not related to social services (social support) (hereinafter also - social support);

13) approval of the application form for the provision of social services, the approximate form of the contract for the provision of social services, as well as the form of the individual program;
(Clause as amended by Federal Law of November 14, 2017 N 324-FZ.

14) approval of the procedure for sending citizens to stationary social service organizations with special social services;

15) approval of the approximate regulation on the board of trustees of a social service organization;

16) approval of the procedure for the provision of social services, as well as the procedure for approving the list of social services by type of social services by social service organizations under the jurisdiction of the federal executive body;

17) other powers stipulated by the regulatory legal acts of the Russian Federation.

Article 8. Powers of state authorities of constituent entities of the Russian Federation in the field of social services

The powers of the state authorities of the constituent entities of the Russian Federation in the field of social services include:

1) legal regulation and organization of social services in the constituent entities of the Russian Federation within the powers established by this Federal Law;

2) determination of the authorized body of the constituent entity of the Russian Federation, as well as, if necessary, the authorized organization;
(Clause as amended by Federal Law of November 14, 2017 N 324-FZ.

3) coordination of the activities of providers of social services, public organizations and other organizations operating in the field of social services in the constituent entity of the Russian Federation;

4) approval of the regulations for interdepartmental interaction of state authorities of the constituent entity of the Russian Federation in connection with the implementation of the powers of the constituent entity of the Russian Federation in the field of social services;

5) approval of the standards for the staffing of social service organizations of the constituent entity of the Russian Federation, standards for the provision of soft inventory and the area of ​​living quarters in the provision of social services by these organizations;

6) approval of food standards in social service organizations of the constituent entity of the Russian Federation;

7) formation and maintenance of the register of providers of social services and the register of recipients of social services;

8) development, financial support and implementation of regional programs of social services;

9) approval by the law of the constituent entity of the Russian Federation of the list of social services provided by providers of social services, taking into account the approximate list of social services by type of social services, approved in accordance with clause 3 of part 1 of article 7 of this Federal Law;

10) approval of the procedure for the provision of social services by providers of social services;

11) establishment of the procedure for approval of tariffs for social services on the basis of per capita financing standards for social services;

12) approval of the procedure for organizing the implementation of regional state control (supervision) in the field of social services, indicating the body of the constituent entity of the Russian Federation authorized to exercise such control;

13) setting the maximum per capita income for the provision of social services free of charge;

14) approval of the amount of payment for the provision of social services and the procedure for collecting it;

15) provision of free access to information about providers of social services, social services they provide, types of social services, terms, procedure and conditions for their provision, tariffs for these services, including through the media, including posting information on official websites on the Internet;

16) the establishment of measures of social support and incentives for employees of social service organizations of the constituent entity of the Russian Federation;

17) organization of vocational training, vocational education and additional vocational education for employees of social service providers;

18) keeping records and reporting in the field of social services in the constituent entity of the Russian Federation;

19) establishment of the procedure for the implementation of programs in the field of social services, including investment programs;

20) organization of support for socially oriented non-profit organizations, philanthropists and volunteers (volunteers) carrying out activities in the field of social services in the constituent entities of the Russian Federation in accordance with federal laws and laws of the constituent entities of the Russian Federation;
(Clause as amended by Federal Law of February 5, 2018 N 15-FZ.

21) development and implementation of measures for the formation and development of the market for social services, including the development of non-governmental organizations of social services;

22) development and testing of methods and technologies in the field of social services;

23) approval of the procedure for interdepartmental interaction of government bodies of the constituent entities of the Russian Federation in the provision of social services and social support;

24) approval of the nomenclature of social service organizations in the constituent entity of the Russian Federation;

24_1) creating conditions for organizing an independent assessment of the quality of the conditions for the provision of services by social service organizations;
(Clause is additionally included from January 1, 2015 by Federal Law of July 21, 2014 N 256-FZ; as amended by Federal Law of May 1, 2019 N 91-FZ.

25) other powers provided for by this Federal Law and other federal laws.

Chapter 3. Rights and obligations of recipients of social services (Articles 9 - 10)

Article 9. Rights of recipients of social services Recipients of social services have the right to:

Recipients of social services have the right to:

1) respectful and humane attitude;

2) receiving free of charge in an accessible form information about their rights and obligations, types of social services, terms, procedure and conditions for their provision, about tariffs for these services and their cost for the recipient of social services, about the possibility of receiving these services free of charge, and about social service providers;

3) selection of a provider or providers of social services;

4) refusal to provide social services;

5) protection of their rights and legitimate interests in accordance with the legislation of the Russian Federation;

6) participation in the preparation of individual programs;

7) ensuring the conditions of stay in social service organizations that meet sanitary and hygienic requirements, as well as for proper care;

8) free visits by legal representatives, lawyers, notaries, representatives of public and (or) other organizations, clergymen, as well as relatives and other persons in the daytime and in the evening;

9) social support in accordance with Article 22 of this Federal Law.

Article 10. Obligations of recipients of social services

Recipients of social services are required to:

1) provide, in accordance with the regulatory legal acts of the constituent entity of the Russian Federation, information and documents necessary for the provision of social services;

2) promptly inform the providers of social services about changes in the circumstances that determine the need for the provision of social services;

3) comply with the terms of the agreement on the provision of social services concluded with the provider of social services, including timely and in full pay the cost of the provided social services when they are provided for a fee or partial payment.

Chapter 4. Rights, obligations and information transparency of providers of social services (Articles 11 - 13)

Article 11. Rights of providers of social services

1. Social service providers have the right to:

1) request the relevant state authorities, as well as local self-government bodies, and receive from the said bodies the information necessary for the organization of social services;

2) refuse to provide social services to a recipient of social services in case of violation by him of the terms of an agreement on the provision of social services concluded with the recipient of social services or his legal representative, as well as in the case provided for by Part 3 of Article 18 of this Federal Law;

3) be included in the register of providers of social services of the constituent entity of the Russian Federation;

4) receive, within two working days, information on their inclusion in the list of recommended providers of social services.

2. Providers of social services have the right to provide citizens at their request, expressed in writing or electronic form, additional social services for a fee.

Article 12. Obligations of social service providers

1. Social service providers are required to:

1) carry out its activities in accordance with this Federal Law, other federal laws, laws and other regulatory legal acts of the constituent entity of the Russian Federation;

2) provide social services to recipients of social services in accordance with individual programs and the terms of contracts concluded with recipients of social services or their legal representatives, on the basis of the requirements of this Federal Law;

3) provide urgent social services in accordance with Article 21 of this Federal Law;

4) provide free of charge in an accessible form to recipients of social services or their legal representatives information about their rights and obligations, types of social services, terms, procedure and conditions for their provision, tariffs for these services and their cost for the recipient of social services, or the opportunity to receive them for free;

5) use information about recipients of social services in accordance with the requirements for the protection of personal data established by the legislation of the Russian Federation on personal data;

6) provide the authorized body of a constituent entity of the Russian Federation with information for the formation of a register of recipients of social services;

7) carry out social support in accordance with Article 22 of this Federal Law;

8) to provide recipients of social services with assistance in undergoing medical and social expertise, conducted in accordance with the procedure established by the legislation of the Russian Federation by federal institutions of medical and social expertise;

9) provide recipients of social services with the opportunity to use communication services, including the Internet and postal services, when receiving services in social service organizations;

10) to allocate to spouses living in a social service organization, an isolated living quarters for cohabitation;

11) provide recipients of social services with the opportunity to freely visit them by legal representatives, lawyers, notaries, representatives of public and (or) other organizations, clergymen, as well as relatives and other persons in the daytime and in the evening;

12) ensure the safety of personal belongings and valuables of recipients of social services;

13) perform other duties related to the exercise of the rights of recipients of social services to social services.

2. Providers of social services in the provision of social services are not entitled to:

1) restrict the rights, freedoms and legitimate interests of recipients of social services, including when using medicinal products for medical use;

2) use physical or psychological violence against recipients of social services, allow them to be insulted, rough treatment of them;

3) to place disabled children who do not suffer from mental disorders in inpatient social service organizations intended for disabled children suffering from mental disorders, and vice versa.

Article 13. Information transparency of providers of social services

1. Social service providers form public information resources containing information about the activities of these providers, and provide access to these resources by placing them on information stands in the premises of social service providers, in the media, on the Internet, including the official website of the social service organization.

2. Social service providers ensure information is open and accessible:

1) on the date of state registration, on the founder (founders), on the location, branches (if any), mode, work schedule, contact numbers and e-mail addresses;

2) on the structure and on the governing bodies of the organization of social services;

3) on the form of social services, types of social services, the procedure and conditions for their provision, on tariffs for social services;

4) on the number of recipients of social services by forms of social services and types of social services at the expense of budget allocations from the budgets of the constituent entities of the Russian Federation and in accordance with agreements at the expense of individuals and (or) legal entities;

5) about the head, his deputies, heads of branches (if any), about the personal composition of employees (indicating, with their consent, the level of education, qualifications and work experience);

6) on the material and technical support for the provision of social services (the availability of equipped premises for the provision of social services, including libraries, sports facilities, the availability of training and education facilities, nutritional conditions and health protection for recipients of social services, access to information systems in the field of social service and the Internet);

7) on the number of vacant places for admitting recipients of social services in the form of social services, financed from budgetary allocations from the budgets of the constituent entities of the Russian Federation, as well as paid in accordance with agreements at the expense of individuals and (or) legal entities;

8) on the volume of social services provided at the expense of budgetary allocations from the budgets of the constituent entities of the Russian Federation and in accordance with agreements at the expense of individuals and (or) legal entities;

9) on the availability of licenses to carry out activities subject to licensing in accordance with the legislation of the Russian Federation;

10) on financial and economic activities;

11) on the internal regulations for recipients of social services, the internal labor regulations, the collective agreement;

12) on the availability of orders of the bodies exercising state control in the field of social services, and reports on the implementation of these orders;

12_1) on the conduct of an independent assessment of the quality of the conditions for the provision of services by social service organizations, which is determined by the authorized federal executive body;
(Clause is additionally included from January 1, 2015 by Federal Law of July 21, 2014 N 256-FZ; as amended by Federal Law of May 1, 2019 N 91-FZ.

13) about other information that is posted, published by decision of the provider of social services and (or) placement, the publication of which is mandatory in accordance with the legislation of the Russian Federation.

3. The information and documents specified in part 2 of this article shall be posted on the official website of the provider of social services on the Internet and updated within ten working days from the date of their creation, receipt or amendments to them. The procedure for posting on the official website of a provider of social services on the Internet and updating information about this provider (including the content of this information and the form of its provision) is approved by the authorized federal executive body.

4. The part is additionally included from January 1, 2015 by the Federal Law of July 21, 2014 N 256-FZ; Abolished from March 6, 2018 - ..

Chapter 5. Provision of social services (arts. 14-18)

Article 14. Application for the provision of social services

The basis for considering the issue of the provision of social services is a written or electronic application of a citizen or his legal representative for the provision of social services or an appeal in his interests of other citizens, an appeal of state bodies, local government bodies, public associations directly to the authorized body of a constituent entity of the Russian Federation or an authorized organization or a submitted statement or appeal within the framework of interagency cooperation.
(Article as amended by the Federal Law of November 14, 2017 N 324-FZ.

Article 15. Recognition of a citizen in need of social services

1. A citizen is recognized as needing social services if the following circumstances exist that worsen or may worsen the conditions of his life:

1) complete or partial loss of the ability or ability to carry out self-service, move independently, provide basic life needs due to illness, injury, age or disability;

2) the presence of a disabled or disabled person in the family, including a disabled child or disabled children who need constant outside care;

3) the presence of a child or children (including those under guardianship, guardianship) experiencing difficulties in social adaptation;

4) lack of opportunity to provide care (including temporary) for a disabled person, child, children, as well as lack of care over them;

5) the presence of an intra-family conflict, including with persons with drug or alcohol addiction, persons who are addicted to gambling, persons suffering from mental disorders, the presence of domestic violence;

6) lack of a definite place of residence, including for a person who has not reached the age of twenty-three and has completed his stay in an organization for orphans and children left without parental care;

7) lack of work and livelihood;

8) the presence of other circumstances, which are recognized worsening or capable of worsening the living conditions of citizens by the regulatory legal acts of the subject of the Russian Federation.

2. An authorized body of a constituent entity of the Russian Federation or an authorized organization makes a decision on recognizing a citizen in need of social service or on refusal of social service within five working days from the date of submission of the application. The applicant is informed about the decision taken in writing or electronically. The decision to provide urgent social services is taken immediately.
Federal Law of November 14, 2017 N 324-FZ.

3. The decision to refuse social services can be appealed against in court.

Article 16. Individual program

1. An individual program is a document that indicates the form of social services, types, volume, frequency, conditions, terms for the provision of social services, a list of recommended providers of social services, as well as social support measures carried out in accordance with Article 22 of this Federal Law.

2. An individual program is drawn up based on the needs of a citizen for social services, revised depending on changes in this need, but at least once every three years. The revision of the individual program is carried out taking into account the results of the implemented individual program.

3. An individual program for a citizen or his legal representative has a recommendatory character, for a social service provider it is mandatory.

4. The individual program is drawn up in two copies. A copy of the individual program, signed by an authorized body of a constituent entity of the Russian Federation or an authorized organization, is handed over to the citizen or his legal representative within a period of no more than ten working days from the date of the citizen's application for the provision of social services. The second copy of the individual program remains in the authorized body of the constituent entity of the Russian Federation or in an authorized organization.
(Part as amended by Federal Law of November 14, 2017 N 324-FZ.

5. In the event of a change in the place of residence of the recipient of social services, the individual program drawn up at the previous place of residence remains valid in the scope of the list of social services established in the constituent entity of the Russian Federation at the new place of residence, until an individual program for the new place of residence is drawn up within the time frame and within the order, which are established by this article.

Article 17. Agreement on the provision of social services

1. Social services are provided to a citizen on the basis of an agreement on the provision of social services, concluded between a social service provider and a citizen or his legal representative, within 24 hours from the date of submission of the individual program to the social service provider.

2. The essential terms of the contract for the provision of social services are the provisions determined by the individual program, as well as the cost of social services if they are provided for a fee or partial payment.

3. Relations associated with the execution of the contract for the provision of social services are regulated in accordance with the legislation of the Russian Federation.

Article 18. Refusal from social services, social services

1. A citizen or his legal representative has the right to refuse social services, social services. Refusal is made in writing and entered into the individual program.

2. The refusal of the recipient of social services or his legal representative from social services, social services releases the authorized body of the constituent entity of the Russian Federation and providers of social services from responsibility for the provision of social services, social services.

3. A citizen or a recipient of social services may be denied, including temporarily, in the provision of social services in a stationary form due to the presence of medical contraindications, the list of which is approved by the federal executive body responsible for the development and implementation of state policy and regulatory health regulation. Such a refusal is possible only if there is a corresponding conclusion of an authorized medical organization.

Chapter 6. Forms of social services, types of social services (Articles 19 - 22)

Article 19. Forms of social services

1. Social services are provided to their recipients in the form of social services at home, or in a semi-stationary form, or in a stationary form.

2. Social services in a semi-stationary form are provided to their recipients by a social service organization at a certain time of the day.

3. Social services in a stationary form are provided to their recipients with permanent, temporary (for a period determined by the individual program) or five days (per week) round-the-clock living in a social service organization. Recipients of social services in a stationary form are provided with residential premises, as well as premises for the provision of types of social services provided for in paragraphs 1-7 of Article 20 of this Federal Law.

4. When providing social services in a semi-stationary form or in a stationary form, the following must be provided:

1) the possibility of accompanying the recipient of social services when moving around the territory of a social service organization, as well as when using the services provided by such an organization;

2) the ability to independently move around the territory of a social service organization, enter, exit and move within such an organization (including for movement in wheelchairs), to rest in a sitting position, as well as accessible placement of equipment and information carriers;

3) duplicating text messages with voice messages, equipping a social service organization with signs made in dotted braille, familiarizing with their help with inscriptions, signs and other text and graphic information on the territory of such an organization, as well as admitting a tiflosurd interpreter, admitting guide dogs;

4) duplication of voice information with text information, inscriptions and (or) light signals, informing about the provided social services using the Russian sign language (sign language), admission of a sign language interpreter;

5) provision of other types of outside assistance.

5. Citizens from among persons released from places of detention, for whom, in accordance with the legislation of the Russian Federation, administrative supervision is established and who have partially or completely lost the ability to self-service, in the absence of medical contraindications and upon their personal application, are accepted for social services in stationary organizations social services with special social services in the manner prescribed by the regulatory legal acts of the constituent entities of the Russian Federation.

6. The issues of admission to inpatient social service organizations and discharge from such organizations of persons suffering from mental disorders are regulated by the legislation of the Russian Federation on psychiatric care.

Article 20. Types of social services

The following types of social services are provided to recipients of social services, taking into account their individual needs:

1) social services aimed at supporting the vital activity of recipients of social services in everyday life;

2) socio-medical, aimed at maintaining and preserving the health of recipients of social services by organizing care, providing assistance in carrying out health-improving activities, systematic monitoring of recipients of social services to identify deviations in their state of health;

3) socio-psychological, providing for assistance in correcting the psychological state of recipients of social services for adaptation in a social environment, including the provision of psychological assistance anonymously using a helpline;

4) socio-pedagogical, aimed at preventing deviations in the behavior and development of the personality of recipients of social services, the formation of their positive interests (including in the field of leisure), the organization of their leisure time, assistance to the family in raising children;

5) social and labor, aimed at assisting in employment and in solving other problems related to labor adaptation;

6) social and legal, aimed at providing assistance in obtaining legal services, including free of charge, in protecting the rights and legitimate interests of recipients of social services;

7) services in order to increase the communicative potential of recipients of social services with disabilities, including disabled children;

8) urgent social services.

Article 21. Urgent social services

1. Urgent social services include:

1) providing free hot meals or food sets;

2) provision of clothing, footwear and other essential items;

3) assistance in obtaining temporary accommodation;

4) assistance in obtaining legal assistance in order to protect the rights and legitimate interests of recipients of social services;

5) assistance in obtaining emergency psychological assistance with the involvement of psychologists and clergymen in this work;

6) other urgent social services.

2. The provision of urgent social services for the purpose of providing emergency care is carried out within the time limits determined by the need of the recipient of social services, without drawing up an individual program and without concluding an agreement on the provision of social services. The basis for the provision of urgent social services is the application of the recipient of social services, as well as the receipt from medical, educational or other organizations that are not part of the social service system, information about citizens in need of the provision of urgent social services. Confirmation of the provision of urgent social services is an act on the provision of urgent social services, containing information about the recipient and provider of these services, the types of urgent social services provided, the timing, date and conditions of their provision. The act on the provision of urgent social services is confirmed by the signature of the recipient.

Article 22. Assistance in the provision of medical, psychological, pedagogical, legal, social assistance, not related to social services (social support)

1. If necessary, citizens, including parents, guardians, trustees, and other legal representatives of minor children, are assisted in the provision of medical, psychological, pedagogical, legal, social assistance not related to social services (social support).

2. Social support is carried out by attracting organizations providing such assistance, on the basis of interagency cooperation in accordance with Article 28 of this Federal Law. Social support activities are reflected in the individual program.

Chapter 7. Organization of the provision of social services (Articles 23 - 29)

Article 23. Social service organizations

1. Social service organizations are organizations that provide social services at home, semi-stationary social services, stationary social services.

2. Social service organizations in the constituent entities of the Russian Federation are created and operate taking into account the guidelines for calculating the needs of the constituent entities of the Russian Federation in the development of a network of social service organizations and in accordance with the rules for organizing the activities of social service organizations and their structural units.

3. Boards of trustees are created in state social service organizations.

4. The structure, formation procedure, term of office, competence of the board of trustees and the procedure for making decisions are determined by the charter of the social service organization in accordance with the legislation of the Russian Federation on the basis of the approximate regulation on the board of trustees of the social service organization.

Article 23_1. Independent assessment of the quality of the conditions for the provision of services by social service organizations

(Name as amended by Federal Law of December 5, 2017 N 392-FZ.

1. An independent assessment of the quality of the conditions for the provision of services by social service organizations is one of the forms of public control and is carried out in order to provide recipients of social services with information on the quality of the conditions for the provision of services by social service organizations, as well as to improve the quality of their activities.
Federal Law of December 5, 2017 N 392-FZ.

2. An independent assessment of the quality of the conditions for the provision of services by social service organizations provides for an assessment of the conditions for the provision of services according to such general criteria as the openness and availability of information about the organization of social services; the comfort of the conditions for the provision of social services, including the waiting time for the provision of services; benevolence, politeness of employees of the organization of social services; satisfaction with the quality of the conditions for the provision of services, as well as the availability of services for people with disabilities.
(Part as amended by Federal Law of December 5, 2017 N 392-FZ.

3. An independent assessment of the quality of the conditions for the provision of services by social service organizations is carried out in accordance with the provisions of this article. When conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations, publicly available information about social service organizations is used, also posted in the form of open data.
(Part as amended by Federal Law of December 5, 2017 N 392-FZ.

4. The part has ceased to be in force on March 6, 2018 - Federal Law of December 5, 2017 N 392-FZ ..

5. In order to create conditions for organizing an independent assessment of the quality of the conditions for the provision of services by social service organizations:

1) At the request of the authorized federal executive body, the Public Chamber of the Russian Federation, no later than within one month from the date of receipt of the said application, forms veterans from among representatives of all-Russian public organizations created to protect the rights and interests of citizens, all-Russian public associations of disabled people, all-Russian public organizations of veterans the public council for an independent assessment of the quality of the conditions for the provision of services by social service organizations founded by the Russian Federation, as well as non-governmental social service organizations that provide social services at the expense of the federal budget, and approves its composition. The Public Chamber of the Russian Federation informs the authorized federal executive body of the composition of the public council created under this body for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations. The list of social service organizations in respect of which an independent assessment of the quality of the conditions for the provision of services by them is not carried out is approved by the authorized federal executive body with a preliminary discussion at the public council for an independent assessment of the quality of the conditions for the provision of services by social service organizations;

2) public chambers of the constituent entities of the Russian Federation, at the request of the authorized executive bodies of the constituent entities of the Russian Federation, no later than within one month from the date of receipt of the said application, are formed from representatives of public organizations created to protect the rights and interests of citizens, public associations of disabled people, public organizations of veterans public councils for an independent assessment of the quality of the conditions for the provision of services by social service organizations located in the territories of the constituent entities of the Russian Federation and the founders of which are constituent entities of the Russian Federation, as well as non-governmental social service organizations that provide social services at the expense of budgetary allocations from the budgets of the constituent entities of the Russian Federation, and approve their composition. The public chambers of the constituent entities of the Russian Federation inform the state authorities of the constituent entities of the Russian Federation about the composition of public councils created under these bodies for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations.
(Part 5 as amended by Federal Law of December 5, 2017 N 392-FZ.

5_1. The composition of the public council for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations (hereinafter - the public council for an independent assessment of quality) is approved for a period of three years. When forming a public council for an independent quality assessment for a new term, at least a third of its composition is changed. The public council for independent quality assessment cannot include representatives of state authorities, public associations operating in the field of social services, as well as heads (their deputies) and employees of social service organizations. At the same time, the public council for independent quality assessment involves representatives of public associations operating in the field of social services, the public chamber, to discuss and form the results of such an assessment. The number of members of the public council for independent quality assessment may not be less than five people. Members of the public council for independent quality assessment carry out their activities on a voluntary basis. Information on the activities of the relevant public council for independent quality assessment shall be posted on the Internet on the official website of the respectively authorized federal executive body, executive body of the constituent entity of the Russian Federation.
Federal Law of December 5, 2017 N 392-FZ)

5_2. The regulation on the public council for independent quality assessment is approved by the state authority under which the said public council was established.
from March 6, 2018 by the Federal Law of December 5, 2017 N 392-FZ)

6. Indicators characterizing the general criteria for assessing the quality of the conditions for the provision of services by social service organizations, in relation to which an independent assessment of the quality of the conditions for the provision of services is carried out, are established by the authorized federal executive body with a preliminary discussion at the public council for an independent assessment of quality.
(Part as amended by Federal Law of December 5, 2017 N 392-FZ.

7. The part has ceased to be in force on March 6, 2018 - Federal Law of December 5, 2017 N 392-FZ ..

8. The part became invalid on March 6, 2018 - Federal Law of December 5, 2017 N 392-FZ ..

9. An independent assessment of the quality of the conditions for the provision of services by social service organizations is carried out by public councils for an independent assessment of the quality no more than once a year and at least once every three years in relation to the same organization.
(Part as amended by Federal Law of December 5, 2017 N 392-FZ.

10. Community councils for independent quality assessment:
Federal Law of December 5, 2017 N 392-FZ.

1) determine the lists of social service organizations in respect of which an independent assessment is carried out;

( hereinafter - operator);
Federal Law of December 5, 2017 N 392-FZ.

3) repealed from March 6, 2018 - Federal Law of December 5, 2017 N 392-FZ;

4) carry out an independent assessment of the quality of the conditions for the provision of services by social service organizations, taking into account the information provided by the operator;
(Clause as amended by Federal Law of December 5, 2017 N 392-FZ.

5) submit, respectively, to the authorized federal executive body, authorized bodies of the constituent entities of the Russian Federation the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations, as well as proposals to improve the quality of their activities.
(Clause as amended by Federal Law of December 5, 2017 N 392-FZ.

11. The conclusion of state contracts for the performance of work, the provision of services for the collection and synthesis of information on the quality of the conditions for the provision of services by social service organizations is carried out in accordance with the legislation of the Russian Federation on the contract system in the procurement of goods, works, services to meet state and municipal needs. The authorized federal executive body, authorized public authorities of the constituent entities of the Russian Federation, based on the results of the conclusion of state contracts, draw up a decision on the determination of the operator responsible for collecting and summarizing information on the quality of the conditions for the provision of services by social service organizations, and also, if necessary, provide the operator with publicly available information on the activities of the data organizations, formed in accordance with state and departmental statistical reporting (if it is not posted on the official website of the organization).
(Part as amended by Federal Law of December 5, 2017 N 392-FZ.

12. Information on the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations received, respectively, by the authorized federal executive body and authorized bodies of the constituent entities of the Russian Federation shall be subject to mandatory review by these bodies within a month and taken into account by them when developing measures to improve the activities of social service organizations.
(Part as amended by Federal Law of December 5, 2017 N 392-FZ.

13. Information on the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations is posted accordingly:
(Paragraph as amended by Federal Law of December 5, 2017 N 392-FZ.

1) by the authorized federal executive body on the official website for posting information about state and municipal institutions on the Internet;

2) the authorized bodies of the constituent entities of the Russian Federation on their official websites and the official website for posting information about state and municipal institutions on the Internet.
(Clause as amended by Federal Law of December 5, 2017 N 392-FZ.

14. The composition of information on the results of an independent assessment & nbsp of the quality of the conditions for the provision of services by social service organizations, including uniform requirements for such information, & nbsp and the procedure for posting it on the official website for posting information about state and municipal institutions on the Internet are determined by the federal an executive authority.
(Part as amended by Federal Law of December 5, 2017 N 392-FZ.

15. The authorized federal executive body, authorized bodies of the constituent entities of the Russian Federation and social service organizations provide on their official websites on the Internet a technical opportunity to express opinions by recipients of services and other citizens about the quality of conditions for the provision of these services.
(Part as amended by Federal Law of December 5, 2017 N 392-FZ.

16. Monitoring compliance with procedures for an independent assessment of the quality of conditions for the provision of services by social service organizations is carried out in accordance with the legislation of the Russian Federation.
(Part as amended by Federal Law of December 5, 2017 N 392-FZ.

17. The heads of state social service organizations are responsible for failure to take measures to eliminate deficiencies identified in the course of an independent assessment of the quality of the conditions for the provision of services by social service organizations, in accordance with labor legislation. In employment contracts with heads of social service organizations, the performance indicators of managers include the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations and the implementation of a plan to eliminate the deficiencies identified in the course of such an assessment.
(The part is additionally included from March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ)

18. The results of an independent assessment of the quality of the conditions for the provision of services by social service organizations are taken into account when assessing the performance of the head of the authorized federal executive body, senior officials (heads of the highest executive bodies of state power) of the constituent entities of the Russian Federation and heads of executive bodies of the constituent entities of the Russian Federation.
(The part is additionally included from March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ)
(The article is additionally included from January 1, 2015 by the Federal Law of July 21, 2014 N 256-FZ)

Article 24. Information systems in the field of social services

1. Information systems in the field of social services (hereinafter referred to as information systems) collect, store, process and provide information about providers of social services (register of social service providers) and recipients of social services (register of recipients of social services) on the basis of data provided by providers social services.

2. Operators of information systems are the authorized body of the constituent entity of the Russian Federation and organizations with which the specified body has concluded agreements on the operation of information systems.

3. The information contained in information systems is used for the purpose of monitoring social services, exercising state control (supervision) in the field of social services in accordance with Article 33 of this Federal Law and for other purposes determined by the legislation of the Russian Federation.

Article 25. Register of providers of social services

1. The register of social service providers is formed in the constituent entity of the Russian Federation.

2. The inclusion of social service organizations in the register of social service providers is voluntary.

3. The register of social service providers contains the following information:

2) full and (if any) abbreviated name of the provider of social services;

3) the date of state registration of a legal entity, an individual entrepreneur, which are providers of social services;

4) the organizational and legal form of the provider of social services (for legal entities);

5) address (location, place of provision of social services), contact phone number, e-mail address of the social service provider;

6) surname, name, patronymic of the head of the social service provider;

7) information about licenses held by the social service provider (if necessary);

8) information about the forms of social services;

9) a list of provided social services by forms of social services and types of social services;

10) tariffs for provided social services by forms of social services and types of social services;

11) information on the total number of places intended for the provision of social services, on the availability of vacancies, including on the forms of social services;

12) information on the conditions for the provision of social services;

13) information on the results of the inspections carried out;

14) information on the work experience of the social service provider over the past five years;

15) other information determined by the Government of the Russian Federation.

4. The register of social service providers in the constituent entity of the Russian Federation is posted on the official website of the authorized body of the constituent entity of the Russian Federation on the Internet in accordance with the requirements of the legislation of the Russian Federation.

5. The provider of social services from the moment of its inclusion in the register of providers of social services is responsible for the accuracy and relevance of the information contained in this register.

6. Information about providers of social services is posted in the Unified State Information System for Social Security. The placement and receipt of this information in the Unified State Information System of Social Security are carried out in accordance with
(Part is additionally included by Federal Law of March 7, 2018 N 56-FZ)

Article 26. Register of recipients of social services

1. The register of recipients of social services is formed in the constituent entity of the Russian Federation on the basis of data provided by providers of social services.

2. The register of recipients of social services contains the following information about the recipient of social services:

1) the registration number of the account;

2) surname, name, patronymic;

3) date of birth;

5) address (place of residence), contact phone number;

6) insurance number of an individual personal account;

7) series, passport number or data of another identity document, date of issue of these documents and the name of the issuing authority;

8) the date of the request for the provision of social services;

9) date of registration and number of the individual program;

10) the name of the provider or the name of the providers of social services implementing the individual program;

11) a list of social services provided and provided to the recipient of social services in accordance with the concluded agreement on the provision of social services, indicating tariffs, the cost of social services for the recipient of social services, sources of funding, frequency and results of their provision;

12) other information determined by the Government of the Russian Federation.

3. Information about the recipients of social services, as well as about social services provided to them in accordance with this Federal Law, shall be posted in the Unified State Information System for Social Security. The placement and receipt of this information in the Unified State Information System of Social Security is carried out in accordance with the Federal Law of July 17, 1999 N 178-FZ "On State Social Assistance".
(Part is additionally included by Federal Law of March 7, 2018 N 56-FZ)

Article 27. Requirements for the procedure for the provision of social services

1. The procedure for the provision of social services is mandatory for providers of social services.

2. The procedure for the provision of social services is established by the forms of social services, types of social services and includes:

1) the name of the social service;

2) the standard of social services;

3) the rules for the provision of social services free of charge or for a fee or partial payment;

4) requirements for the activities of a social service provider in the field of social services;

5) a list of documents required for the provision of a social service, indicating the documents and information that must be submitted by the recipient of the social service, and documents that are to be submitted within the framework of interdepartmental information interaction or are submitted by the recipient of the social service on their own initiative;

6) other provisions depending on the form of social services, types of social services.

3. The social service standard includes:

1) a description of the social service, including its scope;

2) the timing of the provision of social services;

3) per capita standard for financing social services;

4) quality indicators and assessment of the results of the provision of social services;

5) the conditions for the provision of social services, including the conditions for the availability of the provision of social services for disabled people and other persons, taking into account the restrictions on their life;

6) other provisions necessary for the provision of social services.

Article 28. Interdepartmental interaction in the organization of social services in a constituent entity of the Russian Federation

1. Interdepartmental interaction in the organization of social services in the constituent entity of the Russian Federation and social support is carried out on the basis of the regulations for interdepartmental interaction, which determine the content and procedure for actions of state authorities of the constituent entity of the Russian Federation in connection with the exercise of the powers of the constituent entity of the Russian Federation established by this Federal Law.

2. The regulations for interagency interaction determine:

1) a list of public authorities of the constituent entity of the Russian Federation that carry out interdepartmental interaction;

2) the types of activities carried out by the state authorities of the constituent entity of the Russian Federation;

3) the procedure and forms of interagency interaction;

4) requirements for the content, forms and conditions of information exchange, including in electronic form;

5) a mechanism for the implementation of measures for social support, including the procedure for involving organizations in its implementation;

6) the procedure for exercising state control (supervision) and assessing the results of interdepartmental interaction.

Article 29. Prevention of circumstances that determine the need of a citizen in social services

1. Prevention of the circumstances that determine the need of a citizen in social services is carried out by:

1) examining the living conditions of a citizen, determining the reasons that affect the deterioration of these conditions;

2) analysis of data from state statistical reporting, conducting, if necessary, selective sociological surveys.

2. Measures to prevent the circumstances that determine the need of a citizen for social services are carried out, inter alia, within the framework of regional programs of social services approved by the state authorities of the constituent entities of the Russian Federation.

Chapter 8. Financing of social services and terms of payment for social services (Articles 30 - 32)

Article 30. Financial provision of social services

1. Sources of financial support for social services are:

1) funds from the budgets of the budgetary system of the Russian Federation;

2) charitable contributions and donations;

3) funds of recipients of social services in the provision of social services for a fee or partial payment;

4) income from entrepreneurial and other income-generating activities carried out by social service organizations, as well as other sources not prohibited by law.

2. Financial support for the activities of social service organizations under the jurisdiction of federal executive bodies is carried out in accordance with the budgetary legislation of the Russian Federation at the expense of the federal budget, as well as at the expense of recipients of social services when providing social services for a fee or partial payment.

3. Financial support for the activities of social service organizations of the constituent entity of the Russian Federation is carried out in accordance with the budgetary legislation of the Russian Federation at the expense of the budget of the constituent entity of the Russian Federation, as well as at the expense of recipients of social services when providing social services for a fee or partial payment.

4. Financial support for the provision of social services by non-governmental organizations, individual entrepreneurs engaged in social services, and socially-oriented non-profit organizations providing social services is carried out through the provision of subsidies from the corresponding budget of the budgetary system of the Russian Federation in accordance with the budget legislation of the Russian Federation, procurement of social services in accordance with the legislation of the Russian Federation on the contractual system in the field of procurement of goods, works, services to meet state and municipal needs, as well as at the expense of recipients of social services in the provision of social services for a fee or partial payment.

5. An authorized federal executive body, an authorized body of a constituent entity of the Russian Federation shall have the right to attract other sources of funding for social services, including for the implementation of joint projects in this area.

6. The procedure for spending the funds generated as a result of charging fees for the provision of social services is established:

1) by a federal executive body - for social service organizations under the jurisdiction of federal executive bodies;

2) by the authorized body of the constituent entity of the Russian Federation - for social service organizations of the constituent entity of the Russian Federation.

7. The procedure for spending funds resulting from the collection of fees for the provision of social services should provide for the possibility of using these funds for current activities, the development of a social service organization, and incentives for its employees.

8. If a citizen receives social services provided for by an individual program from a provider or providers of social services that are included in the register of providers of social services of the constituent entity of the Russian Federation, but do not participate in the fulfillment of a state task (order), the provider or providers of social services are paid compensation in the amount of and in the manner determined by the regulatory legal acts of the constituent entity of the Russian Federation.

Article 31. Provision of social services free of charge

1. Social services in the form of social services at home, in semi-stationary and stationary forms of social services are provided free of charge:

1) minor children;

2) persons affected by emergencies, armed interethnic (interethnic) conflicts.

2. Social services in the form of social services at home and in the semi-stationary form of social services are provided free of charge if, on the date of circulation, the average per capita income of the recipient of social services, calculated in accordance with the regulatory legal acts of the Russian Federation, is below the limit value or equal to the limit value of the average per capita income for provision social services free of charge, established by the law of the constituent entity of the Russian Federation.

3. Regulatory legal acts of the constituent entities of the Russian Federation may provide for other categories of citizens to whom social services are provided free of charge.

4. The procedure for determining the average per capita income for the provision of social services free of charge for the purposes of this Federal Law is established by the Government of the Russian Federation.

5. The size of the maximum per capita income for the provision of social services is established free of charge by the laws of the constituent entity of the Russian Federation and cannot be less than one and a half of the subsistence minimum established in the constituent entity of the Russian Federation for the main socio-demographic groups of the population.

Article 32. Determination of the amount of payment for the provision of social services

1. Social services in the form of social services at home and in the semi-stationary form of social services are provided for a fee or partial payment if, as of the date of circulation, the average per capita income of recipients of social services, calculated in accordance with Part 4 of Article 31 of this Federal Law, exceeds the maximum per capita income established by Part 5 of Article 31 of this Federal Law.

2. The amount of the monthly payment for the provision of social services in the form of social services at home and in the semi-stationary form of social services is calculated on the basis of tariffs for social services, but cannot exceed fifty percent of the difference between the average per capita income of a recipient of social services and the maximum per capita income established Part 5 of Article 31 of this Federal Law.

3. Social services in the stationary form of social services are provided to their recipients for a fee or partial payment, with the exception of recipients of social services specified in Parts 1 and 3 of Article 31 of this Federal Law.

4. The size of the monthly payment for the provision of social services in a stationary form of social services is calculated on the basis of tariffs for social services, but may not exceed seventy-five percent of the average per capita income of the recipient of social services, calculated in accordance with Part 4 of Article 31 of this Federal Law.

5. Payment for the provision of social services is made in accordance with the agreement on the provision of social services provided for in Article 17 of this Federal Law.

Chapter 9. Supervision in the field of social services (Articles 33 - 34)

Article 33. State control (supervision) in the field of social services

1. The provisions of the Federal Law of December 26, 2008 N 294-FZ "On the protection of the rights of legal entities and individual entrepreneurs when exercising state control (supervision) and municipal control ".

2. Regional state control in the field of social services is carried out by the authorized body of the constituent entity of the Russian Federation in the manner established by the state authority of the constituent entity of the Russian Federation.

Article 34. Public control in the field of social services

Public control in the field of social services is carried out by citizens, public and other organizations in accordance with the legislation of the Russian Federation on the protection of consumer rights. The state authorities of the constituent entities of the Russian Federation, within the established competence, provide assistance to citizens, public and other organizations in the implementation of public control in the field of social services.

Chapter 10. Final and Transitional Provisions (Articles 35 - 37)

Article 35. Transitional Provisions

1. The list of social services provided by providers of social services in the constituent entity of the Russian Federation approved by the state authority of the constituent entity of the Russian Federation in connection with the adoption of this Federal Law cannot be reduced in comparison with the list of social services established in the constituent entity of the Russian Federation as of December 31, 2014 services provided by social service organizations in the constituent entity of the Russian Federation.

2. Within the framework of continuing legal relations for recipients of social services for whom the right to receive social services arose in accordance with the procedure for the provision of social services in the constituent entity of the Russian Federation that was in force prior to the entry into force of this Federal Law, the newly established amount of payment for the provision of social services by providers of social services in a constituent entity of the Russian Federation and the conditions for its provision in accordance with this Federal Law cannot be higher than the amount of payment for the provision of relevant social services to these persons established as of December 31, 2014, and the conditions for the provision of relevant social services cannot be worsened in comparison with the terms established as of December 31, 2014.

Article 36. On recognition as invalid of certain legislative acts (provisions of legislative acts) of the Russian Federation

Declare invalid:

1) Federal Law of August 2, 1995 N 122-FZ "On social services for elderly citizens and the disabled" (Collected Legislation of the Russian Federation, 1995, N 32, Article 3198);

2) Federal Law of December 10, 1995 N 195-FZ "On the Fundamentals of Social Services to the Population in the Russian Federation" (Collected Legislation of the Russian Federation, 1995, N 50, Article 4872);

3) (Collected Legislation of the Russian Federation, 2002, N 28, Art.2791);

4) Clause 4 of Article 36 of the Federal Law of July 25, 2002 N 115-FZ "On the Legal Status of Foreign Citizens in the Russian Federation" (Collected Legislation of the Russian Federation, 2002, N 30, Art.3032);

5) Articles 17 and 23 of the Federal Law of January 10, 2003 N 15-FZ "On Amendments and Additions to Certain Legislative Acts of the Russian Federation in Connection with the Adoption of the Federal Law" On Licensing Certain Types of Activities "(Collected Legislation of the Russian Federation, 2003, 2, Article 167);

6) Articles 56 and 65 of the Federal Law of August 22, 2004 N 122-FZ "On Amendments to the Legislative Acts of the Russian Federation and Invalidation of Certain Legislative Acts of the Russian Federation in Connection with the Adoption of Federal Laws" On Amendments and Additions to the Federal Law "On the general principles of the organization of legislative (representative) and executive bodies of state power of the constituent entities of the Russian Federation" and "On the general principles of the organization of local self-government in the Russian Federation" (Collected Legislation of the Russian Federation, 2004, N 35, Article 3607);

7) (Collected Legislation of the Russian Federation, 2008, N 30, Art. 3616);

8) (Collected Legislation of the Russian Federation, 2011, N 48, Article 6727);

9) Articles 12 and 13 of the Federal Law of November 25, 2013 N 317-FZ "On Amending Certain Legislative Acts of the Russian Federation and Recognizing Certain Provisions of Legislative Acts of the Russian Federation on the Protection of the Health of Citizens in the Russian Federation" (Collected Legislation of the Russian Federation Federation, 2013, N 48, article 6165).

Article 37. Entry into force of this Federal Law

The president
Russian Federation
V. Putin

Moscow Kremlin
December 28, 2013
N 442-FZ



Document revision taking into account
changes and additions prepared
CJSC "Codex"

On the basics of social services for citizens in the Russian Federation (as amended on May 1, 2019)

"On the basics of social services for citizens in the Russian Federation"

Edition of 05/01/2019 - Valid from 05/12/2019

 Show changes

THE RUSSIAN FEDERATION

THE FEDERAL LAW

ON THE BASIS OF SOCIAL SERVICE OF CITIZENS IN THE RUSSIAN FEDERATION

Chapter 1. GENERAL PROVISIONS

Article 1. Subject of regulation of this Federal Law

1. This Federal Law establishes:

1) the legal, organizational and economic foundations of social services for citizens in the Russian Federation;

2) the powers of the federal bodies of state power and the powers of the bodies of state power of the constituent entities of the Russian Federation in the field of social services for citizens;

3) the rights and obligations of recipients of social services;

4) the rights and obligations of social service providers.

2. This Federal Law applies to citizens of the Russian Federation, to foreign citizens and stateless persons permanently residing in the territory of the Russian Federation, refugees (hereinafter referred to as citizens, citizens), as well as to legal entities, regardless of their organizational and legal form and individual entrepreneurs providing social services to citizens.

Article 2. Legal regulation of social services for citizens

Legal regulation of social services for citizens is carried out on the basis of this Federal Law, other federal laws and other regulatory legal acts of the Russian Federation, as well as laws and other regulatory legal acts of the constituent entities of the Russian Federation.

Article 3. Basic concepts used in this Federal Law

For the purposes of this Federal Law, the following basic concepts are used:

1) social services for citizens (hereinafter - social services) - activities for the provision of social services to citizens;

2) social service - an action or actions in the field of social services to provide constant, periodic, one-time assistance, including urgent assistance, to a citizen in order to improve his living conditions and (or) expand his ability to independently provide for his basic life needs;

3) recipient of social services - a citizen who is recognized as needing social services and to whom social services or social services are provided;

4) provider of social services - a legal entity, regardless of its organizational and legal form and (or) an individual entrepreneur, providing social services;

5) social service standard - the basic requirements for the volume, frequency and quality of the provision of social services to the recipient of social services, established for the types of social services;

6) prevention of circumstances that determine the need for social services - a system of measures aimed at identifying and eliminating the reasons that served as the basis for the deterioration of the living conditions of citizens, reducing their ability to independently provide for their basic living needs.

Article 4. Principles of social service

1. Social services are based on the observance of human rights and respect for the dignity of the individual, are humane and do not allow humiliation of the honor and dignity of a person.

2. Social services are also carried out on the following principles:

1) equal, free access of citizens to social services, regardless of their gender, race, age, nationality, language, origin, place of residence, attitude to religion, beliefs and membership in public associations;

2) targeting the provision of social services;

3) the proximity of providers of social services to the place of residence of recipients of social services, the sufficiency of the number of providers of social services to meet the needs of citizens in social services, the sufficiency of financial, material, technical, human and information resources from providers of social services;

4) preserving the stay of a citizen in a familiar favorable environment;

5) voluntariness;

6) confidentiality.

Article 5. Social service system

The social service system includes:

1) the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of social services (hereinafter referred to as the authorized federal executive body);

2) the government body of the constituent entity of the Russian Federation, authorized to exercise the powers provided for by this Federal Law in the field of social services on the territory of the constituent entity of the Russian Federation (hereinafter referred to as the authorized body of the constituent entity of the Russian Federation), including the recognition of citizens in need of social services, drawing up an individual program provision of social services (hereinafter referred to as an individual program); (as amended by Federal Law of 14.11.2017 N 324-FZ)

3) social service organizations under the jurisdiction of federal executive bodies;

4) social service organizations under the jurisdiction of the constituent entity of the Russian Federation (hereinafter referred to as social service organizations of the constituent entity of the Russian Federation);

5) non-governmental (commercial and non-commercial) social service organizations, including socially oriented non-commercial organizations that provide social services;

6) individual entrepreneurs providing social services.

7) organizations that are under the jurisdiction of the authorized body of the constituent entity of the Russian Federation and which, in accordance with this Federal Law, are empowered to recognize citizens in need of social services and draw up an individual program in the territories of one or more municipalities (hereinafter referred to as authorized organizations). (as amended by Federal Law of 14.11.2017 N 324-FZ)

Article 6. Confidentiality of information about the recipient of social services

1. It is not allowed to disclose information classified by the legislation of the Russian Federation as information of a confidential nature or official information about recipients of social services by persons to whom this information became known in connection with the performance of professional, official and (or) other duties. Disclosure of information about the recipients of social services entails liability in accordance with the legislation of the Russian Federation.

2. With the consent of the recipient of social services or his legal representative, given in writing, it is allowed to transfer information about the recipient of social services to other persons, including officials, in the interests of the recipient of social services or his legal representative, including the media and the official website provider of social services in the information and telecommunications network "Internet" (hereinafter - the "Internet").

3. Provision of information about the recipient of social services without his consent or without the consent of his legal representative is allowed:

1) at the request of the bodies of inquiry and investigation, the court in connection with the conduct of an investigation or court proceedings, or at the request of the bodies of the prosecutor's office in connection with the exercise of prosecutorial supervision by them;

2) at the request of other bodies empowered to exercise state control (supervision) in the field of social services;

3) when processing personal data within the framework of interdepartmental information interaction, as well as when registering the subject of personal data on a single portal of state and municipal services and (or) regional portals of state and municipal services in accordance with the legislation on organizing the provision of state and municipal services;

4) in other cases established by the legislation of the Russian Federation.

Chapter 2. POWERS OF FEDERAL STATE AUTHORITIES AND STATE AUTHORITIES OF SUBJECTS OF THE RUSSIAN FEDERATION IN THE SPHERE OF SOCIAL SERVICE

Article 7. Powers of federal bodies of state power in the field of social services

1. The powers of federal government bodies in the field of social services include:

1) the establishment of the foundations of state policy and the foundations of legal regulation in the field of social services;

2) approval of guidelines for calculating per capita financing standards for social services;

3) approval of an approximate list of social services by type of social services;

4) approval of the procedure for posting and updating information about the provider of social services, including requirements for the content and form of providing this information, on the official website of the provider of social services on the Internet;

5) management of federal property used in the field of social services;

6) maintaining a unified federal system of statistical accounting and reporting in the field of social services;

7) federal state control (supervision) in the field of social services;

7.1) creating conditions for organizing an independent assessment of the quality of the conditions for the provision of services by social service organizations; (as amended by Federal Laws of 21.07.2014 N 256-FZ, of 01.05.2019 N 91-FZ)

8) international cooperation of the Russian Federation and the conclusion of international treaties of the Russian Federation in the field of social services;

9) other powers related to the sphere of social services and established by federal laws.

2. The powers of the authorized federal executive body include:

1) development and implementation of state policy in the field of social services, as well as the development of measures to improve social services;

2) coordination of activities in the field of social services carried out by federal executive bodies, executive bodies of state power of the constituent entities of the Russian Federation, all-Russian public organizations and other organizations operating in the field of social services;

3) methodological support of social services, including in the part related to the prevention of circumstances that determine the need for social services;

4) approval of the approximate nomenclature of social service organizations;

5) approval of guidelines for calculating the needs of the constituent entities of the Russian Federation in the development of a network of social service organizations;

6) approval of the rules for organizing the activities of social service organizations, their structural divisions, which include the recommended staffing standards, a list of necessary equipment for equipping social service organizations, their structural divisions;

8) approval of the approximate procedure for the provision of social services;

9) approval of the procedure for monitoring social services in the constituent entities of the Russian Federation, as well as the forms of documents required for such monitoring;

11) approval of recommendations on the organization of interdepartmental interaction of the executive bodies of state power of the constituent entities of the Russian Federation in the provision of social services, as well as with assistance in the provision of medical, psychological, pedagogical, legal, social assistance not related to social services (social support) (hereinafter also - social support);

13) approval of the application form for the provision of social services, the approximate form of the contract for the provision of social services, as well as the form of the individual program; (as amended by Federal Law of 14.11.2017 N 324-FZ)

14) approval of the procedure for sending citizens to stationary social service organizations with special social services;

15) approval of the approximate regulation on the board of trustees of a social service organization;

16) approval of the procedure for the provision of social services, as well as the procedure for approving the list of social services by type of social services by social service organizations under the jurisdiction of the federal executive body;

17) other powers stipulated by the regulatory legal acts of the Russian Federation.

Article 8. Powers of state authorities of constituent entities of the Russian Federation in the field of social services

The powers of the state authorities of the constituent entities of the Russian Federation in the field of social services include:

1) legal regulation and organization of social services in the constituent entities of the Russian Federation within the powers established by this Federal Law;

2) determination of the authorized body of the constituent entity of the Russian Federation, as well as, if necessary, the authorized organization; (as amended by Federal Law of 14.11.2017 N 324-FZ)

3) coordination of the activities of providers of social services, public organizations and other organizations operating in the field of social services in the constituent entity of the Russian Federation;

4) approval of the regulations for interdepartmental interaction of state authorities of the constituent entity of the Russian Federation in connection with the implementation of the powers of the constituent entity of the Russian Federation in the field of social services;

5) approval of the standards for the staffing of social service organizations of the constituent entity of the Russian Federation, standards for the provision of soft inventory and the area of ​​living quarters in the provision of social services by these organizations;

6) approval of food standards in social service organizations of the constituent entity of the Russian Federation;

7) formation and maintenance of the register of providers of social services and the register of recipients of social services;

8) development, financial support and implementation of regional programs of social services;

9) approval by the law of the constituent entity of the Russian Federation of the list of social services provided by providers of social services, taking into account the approximate list of social services by type of social services, approved in accordance with Part 1 of Article 7 of this Federal Law;

10) approval of the procedure for the provision of social services by providers of social services;

11) establishment of the procedure for approval of tariffs for social services on the basis of per capita financing standards for social services;

12) approval of the procedure for organizing the implementation of regional state control (supervision) in the field of social services, indicating the body of the constituent entity of the Russian Federation authorized to exercise such control;

13) setting the maximum per capita income for the provision of social services free of charge;

14) approval of the amount of payment for the provision of social services and the procedure for collecting it;

15) provision of free access to information about providers of social services, social services they provide, types of social services, terms, procedure and conditions for their provision, tariffs for these services, including through the media, including posting information on official websites on the Internet;

16) the establishment of measures of social support and incentives for employees of social service organizations of the constituent entity of the Russian Federation;

17) organization of vocational training, vocational education and additional vocational education for employees of social service providers;

18) keeping records and reporting in the field of social services in the constituent entity of the Russian Federation;

19) establishment of the procedure for the implementation of programs in the field of social services, including investment programs;

20) organization of support for socially oriented non-profit organizations, philanthropists and volunteers (volunteers) carrying out activities in the field of social services in the constituent entities of the Russian Federation in accordance with federal laws and laws of the constituent entities of the Russian Federation; (as amended by Federal Law of 05.02.2018 N 15-FZ)

21) development and implementation of measures for the formation and development of the market for social services, including the development of non-governmental organizations of social services;

22) development and testing of methods and technologies in the field of social services;

23) approval of the procedure for interdepartmental interaction of government bodies of the constituent entities of the Russian Federation in the provision of social services and social support;

24) approval of the nomenclature of social service organizations in the constituent entity of the Russian Federation;

24.1) creating conditions for organizing an independent assessment of the quality of the conditions for the provision of services by social service organizations; (as amended by Federal Laws of 21.07.2014 N 256-FZ, of 01.05.2019 N 91-FZ)

25) other powers provided for by this Federal Law and other federal laws.

Chapter 3. RIGHTS AND OBLIGATIONS OF THE RECEIVERS OF SOCIAL SERVICES

Article 9. Rights of recipients of social services

Recipients of social services have the right to:

1) respectful and humane attitude;

2) receiving free of charge in an accessible form information about their rights and obligations, types of social services, terms, procedure and conditions for their provision, about tariffs for these services and their cost for the recipient of social services, about the possibility of receiving these services free of charge, and about social service providers;

3) selection of a provider or providers of social services;

4) refusal to provide social services;

5) protection of their rights and legitimate interests in accordance with the legislation of the Russian Federation;

6) participation in the preparation of individual programs;

7) ensuring the conditions of stay in social service organizations that meet sanitary and hygienic requirements, as well as for proper care;

8) free visits by legal representatives, lawyers, notaries, representatives of public and (or) other organizations, clergymen, as well as relatives and other persons in the daytime and in the evening;

9) social support in accordance with this Federal Law.

Article 10. Obligations of recipients of social services

Recipients of social services are required to:

1) provide, in accordance with the regulatory legal acts of the constituent entity of the Russian Federation, information and documents necessary for the provision of social services;

2) promptly inform the providers of social services about changes in the circumstances that determine the need for the provision of social services;

3) comply with the terms of the agreement on the provision of social services concluded with the provider of social services, including timely and in full pay the cost of the provided social services when they are provided for a fee or partial payment.

Chapter 4. RIGHTS, OBLIGATIONS AND INFORMATION OPENNESS OF SOCIAL SERVICE PROVIDERS

Article 11. Rights of providers of social services

1. Social service providers have the right to:

1) request the relevant state authorities, as well as local self-government bodies, and receive from the said bodies the information necessary for the organization of social services;

3) be included in the register of providers of social services of the constituent entity of the Russian Federation;

4) receive, within two working days, information on their inclusion in the list of recommended providers of social services.

2. Providers of social services have the right to provide citizens at their request, expressed in writing or electronic form, additional social services for a fee.

Article 12. Obligations of social service providers

1. Social service providers are required to:

1) carry out its activities in accordance with this Federal Law, other federal laws, laws and other regulatory legal acts of the constituent entity of the Russian Federation;

2) provide social services to recipients of social services in accordance with individual programs and the terms of contracts concluded with recipients of social services or their legal representatives, on the basis of the requirements of this Federal Law;

3) provide urgent social services in accordance with this Federal Law;

4) provide free of charge in an accessible form to recipients of social services or their legal representatives information about their rights and obligations, types of social services, terms, procedure and conditions for their provision, tariffs for these services and their cost for the recipient of social services, or the opportunity to receive them for free;

5) use information about recipients of social services in accordance with the requirements for the protection of personal data established by the legislation of the Russian Federation on personal data;

6) provide the authorized body of a constituent entity of the Russian Federation with information for the formation of a register of recipients of social services;

7) carry out social support in accordance with this Federal Law;

8) to provide recipients of social services with assistance in undergoing medical and social expertise, conducted in accordance with the procedure established by the legislation of the Russian Federation by federal institutions of medical and social expertise;

9) provide recipients of social services with the opportunity to use communication services, including the Internet and postal services, when receiving services in social service organizations;

10) to allocate to spouses living in a social service organization, an isolated living quarters for cohabitation;

11) provide recipients of social services with the opportunity to freely visit them by legal representatives, lawyers, notaries, representatives of public and (or) other organizations, clergymen, as well as relatives and other persons in the daytime and in the evening;

12) ensure the safety of personal belongings and valuables of recipients of social services;

13) perform other duties related to the exercise of the rights of recipients of social services to social services.

2. Providers of social services in the provision of social services are not entitled to:

1) restrict the rights, freedoms and legitimate interests of recipients of social services, including when using medicinal products for medical use;

2) use physical or psychological violence against recipients of social services, allow them to be insulted, rough treatment of them;

3) to place disabled children who do not suffer from mental disorders in inpatient social service organizations intended for disabled children suffering from mental disorders, and vice versa.

Article 13. Information transparency of providers of social services

1. Social service providers form publicly available information resources containing information on the activities of these providers, and provide access to these resources by placing them on information stands in the premises of social service providers, in the media, on the Internet, including the official website of the social service organization.

2. Social service providers ensure that information is open and accessible:

1) on the date of state registration, on the founder (founders), on the location, branches (if any), mode, work schedule, contact numbers and e-mail addresses;

2) on the structure and on the governing bodies of the organization of social services;

3) on the form of social services, types of social services, the procedure and conditions for their provision, on tariffs for social services;

4) on the number of recipients of social services by forms of social services and types of social services at the expense of budget allocations from the budgets of the constituent entities of the Russian Federation and in accordance with agreements at the expense of individuals and (or) legal entities;

5) about the head, his deputies, heads of branches (if any), about the personal composition of employees (indicating, with their consent, the level of education, qualifications and work experience);

6) on the material and technical support for the provision of social services (the availability of equipped premises for the provision of social services, including libraries, sports facilities, the availability of training and education facilities, nutritional conditions and health protection for recipients of social services, access to information systems in the field of social service and the Internet);

7) on the number of vacant places for admitting recipients of social services in the form of social services, financed from budgetary allocations from the budgets of the constituent entities of the Russian Federation, as well as paid in accordance with agreements at the expense of individuals and (or) legal entities;

8) on the volume of social services provided at the expense of budgetary allocations from the budgets of the constituent entities of the Russian Federation and in accordance with agreements at the expense of individuals and (or) legal entities;

9) on the availability of licenses to carry out activities subject to licensing in accordance with the legislation of the Russian Federation;

10) on financial and economic activities;

11) on the internal regulations for recipients of social services, the internal labor regulations, the collective agreement;

12) on the availability of orders of the bodies exercising state control in the field of social services, and reports on the implementation of these orders;

12.1) on conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations, which is determined by the authorized federal executive body; (as amended by Federal Laws of 21.07.2014 N 256-FZ, of 01.05.2019 N 91-FZ)

13) about other information that is posted, published by decision of the provider of social services and (or) placement, the publication of which is mandatory in accordance with the legislation of the Russian Federation.

3. The information and documents specified in part 2 of this article shall be posted on the official website of the provider of social services on the Internet and updated within ten working days from the date of their creation, receipt or amendments to them. The procedure for posting on the official website of a provider of social services on the Internet and updating information about this provider (including the content of this information and the form of its provision) is approved by the authorized federal executive body.

4. The part is no longer valid. (as amended by Federal Law of 05.12.2017 N 392-FZ)

Chapter 5. PROVISION OF SOCIAL SERVICE

Article 14. Application for the provision of social services

The basis for considering the issue of the provision of social services is a written or electronic application of a citizen or his legal representative for the provision of social services or an appeal in his interests of other citizens, an appeal of state bodies, local government bodies, public associations directly to the authorized body of a constituent entity of the Russian Federation or an authorized organization or a submitted statement or appeal within the framework of interagency cooperation. (as amended by Federal Law of 14.11.2017 N 324-FZ)

Article 15. Recognition of a citizen in need of social services

1. A citizen is recognized as needing social services if the following circumstances exist that worsen or may worsen the conditions of his life:

1) complete or partial loss of the ability or ability to carry out self-service, move independently, provide basic life needs due to illness, injury, age or disability;

2) the presence of a disabled or disabled person in the family, including a disabled child or disabled children who need constant outside care;

3) the presence of a child or children (including those under guardianship, guardianship) experiencing difficulties in social adaptation;

4) lack of opportunity to provide care (including temporary) for a disabled person, child, children, as well as lack of care over them;

5) the presence of an intra-family conflict, including with persons with drug or alcohol addiction, persons who are addicted to gambling, persons suffering from mental disorders, the presence of domestic violence;

6) lack of a definite place of residence, including for a person who has not reached the age of twenty-three and has completed his stay in an organization for orphans and children left without parental care;

7) lack of work and livelihood;

8) the presence of other circumstances, which are recognized worsening or capable of worsening the living conditions of citizens by the regulatory legal acts of the subject of the Russian Federation.

2. An authorized body of a constituent entity of the Russian Federation or an authorized organization makes a decision on recognizing a citizen in need of social service or on refusal of social service within five working days from the date of submission of the application. The applicant is informed about the decision taken in writing or electronically. The decision to provide urgent social services is taken immediately. (as amended by Federal Law of 14.11.2017 N 324-FZ)

3. The decision to refuse social services can be appealed against in court.

Article 16. Individual program

1. An individual program is a document that indicates the form of social services, types, volume, frequency, conditions, terms for the provision of social services, a list of recommended providers of social services, as well as social support measures carried out in accordance with this Federal Law.

2. An individual program is drawn up based on the needs of a citizen for social services, revised depending on changes in this need, but at least once every three years. The revision of the individual program is carried out taking into account the results of the implemented individual program.

3. An individual program for a citizen or his legal representative has a recommendatory character, for a social service provider it is mandatory.

4. The individual program is drawn up in two copies. A copy of the individual program, signed by an authorized body of a constituent entity of the Russian Federation or an authorized organization, is handed over to the citizen or his legal representative within a period of no more than ten working days from the date of the citizen's application for the provision of social services. The second copy of the individual program remains in the authorized body of the constituent entity of the Russian Federation or in an authorized organization. (as amended by Federal Law of 14.11.2017 N 324-FZ)

5. In the event of a change in the place of residence of the recipient of social services, the individual program drawn up at the previous place of residence remains in effect in the scope of the list of social services established in the constituent entity of the Russian Federation at the new place of residence, until an individual program for the new place of residence is drawn up in time and the order, which are established by this article.

Article 17. Agreement on the provision of social services

1. Social services are provided to a citizen on the basis of an agreement on the provision of social services, concluded between a social service provider and a citizen or his legal representative, within 24 hours from the date of submission of the individual program to the social service provider.

2. The essential terms of the contract for the provision of social services are the provisions determined by the individual program, as well as the cost of social services if they are provided for a fee or partial payment.

3. Relations associated with the execution of the contract for the provision of social services are regulated in accordance with the legislation of the Russian Federation.

Article 18. Refusal from social services, social services

1. A citizen or his legal representative has the right to refuse social services, social services. Refusal is made in writing and entered into the individual program.

2. The refusal of the recipient of social services or his legal representative from social services, social services releases the authorized body of the constituent entity of the Russian Federation and providers of social services from responsibility for the provision of social services, social services.

3. A citizen or a recipient of social services may be denied, including temporarily, in the provision of social services in a stationary form due to the presence of medical contraindications, the list of which is approved by the federal executive body responsible for the development and implementation of state policy and regulatory health regulation. Such a refusal is possible only if there is a corresponding conclusion of an authorized medical organization.

Chapter 6. FORMS OF SOCIAL SERVICE, TYPES OF SOCIAL SERVICES

Article 19. Forms of social services

1. Social services are provided to their recipients in the form of social services at home, or in a semi-stationary form, or in a stationary form.

2. Social services in a semi-stationary form are provided to their recipients by a social service organization at a certain time of the day.

3. Social services in a stationary form are provided to their recipients with permanent, temporary (for a period determined by the individual program) or five days (per week) round-the-clock living in a social service organization. The recipients of social services in a stationary form are provided with residential premises, as well as premises for the provision of types of social services provided for in paragraphs - Article 20 of this Federal Law.

4. When providing social services in a semi-stationary form or in a stationary form, the following must be provided:

1) the possibility of accompanying the recipient of social services when moving around the territory of a social service organization, as well as when using the services provided by such an organization;

2) the ability to independently move around the territory of a social service organization, enter, exit and move within such an organization (including for movement in wheelchairs), to rest in a sitting position, as well as accessible placement of equipment and information carriers;

3) duplicating text messages with voice messages, equipping a social service organization with signs made in dotted braille, familiarizing with their help with inscriptions, signs and other text and graphic information on the territory of such an organization, as well as admitting a tiflosurd interpreter, admitting guide dogs;

4) duplication of voice information with text information, inscriptions and (or) light signals, informing about the provided social services using the Russian sign language (sign language), admission of a sign language interpreter;

5) provision of other types of outside assistance.

5. Citizens from among persons released from places of confinement, for whom, in accordance with the legislation of the Russian Federation, administrative supervision is established and who have partially or completely lost the ability to self-service, in the absence of medical contraindications and upon their personal application, are accepted for social services in stationary organizations social services with special social services in the manner prescribed by the regulatory legal acts of the constituent entities of the Russian Federation.

6. The issues of admission to inpatient social service organizations and discharge from such organizations of persons suffering from mental disorders are regulated by the legislation of the Russian Federation on psychiatric care.

Article 20. Types of social services

The following types of social services are provided to recipients of social services, taking into account their individual needs:

1) social services aimed at supporting the vital activity of recipients of social services in everyday life;

2) socio-medical, aimed at maintaining and preserving the health of recipients of social services by organizing care, providing assistance in carrying out health-improving activities, systematic monitoring of recipients of social services to identify deviations in their state of health;

3) socio-psychological, providing for assistance in correcting the psychological state of recipients of social services for adaptation in a social environment, including the provision of psychological assistance anonymously using a helpline;

4) socio-pedagogical, aimed at preventing deviations in the behavior and development of the personality of recipients of social services, the formation of their positive interests (including in the field of leisure), the organization of their leisure time, assistance to the family in raising children;

5) social and labor, aimed at assisting in employment and in solving other problems related to labor adaptation;

6) social and legal, aimed at providing assistance in obtaining legal services, including free of charge, in protecting the rights and legitimate interests of recipients of social services;

7) services in order to increase the communicative potential of recipients of social services with disabilities, including disabled children;

8) urgent social services.

Article 21. Urgent social services

1. Urgent social services include:

1) providing free hot meals or food sets;

2) provision of clothing, footwear and other essential items;

3) assistance in obtaining temporary accommodation;

4) assistance in obtaining legal assistance in order to protect the rights and legitimate interests of recipients of social services;

5) assistance in obtaining emergency psychological assistance with the involvement of psychologists and clergymen in this work;

6) other urgent social services.

2. The provision of urgent social services for the purpose of providing emergency care is carried out within the time limits determined by the need of the recipient of social services, without drawing up an individual program and without concluding an agreement on the provision of social services. The basis for the provision of urgent social services is the application of the recipient of social services, as well as the receipt from medical, educational or other organizations that are not part of the social service system, information about citizens in need of the provision of urgent social services. Confirmation of the provision of urgent social services is an act on the provision of urgent social services, containing information about the recipient and provider of these services, the types of urgent social services provided, the timing, date and conditions of their provision. The act on the provision of urgent social services is confirmed by the signature of the recipient.

Article 22. Assistance in the provision of medical, psychological, pedagogical, legal, social assistance, not related to social services (social support)

1. If necessary, citizens, including parents, guardians, trustees, and other legal representatives of minor children, are assisted in the provision of medical, psychological, pedagogical, legal, social assistance not related to social services (social support).

2. Social support is carried out by attracting organizations providing such assistance, on the basis of interagency cooperation in accordance with this Federal Law. Social support activities are reflected in the individual program.

Chapter 7. ORGANIZATION OF PROVISION OF SOCIAL SERVICES

Article 23. Social service organizations

1. Social service organizations are organizations that provide social services at home, semi-stationary social services, stationary social services.

2. Social service organizations in the constituent entities of the Russian Federation are created and operate taking into account the guidelines for calculating the needs of the constituent entities of the Russian Federation in the development of a network of social service organizations and in accordance with the rules for organizing the activities of social service organizations and their structural units.

3. Boards of trustees are created in state social service organizations.

4. The structure, formation procedure, term of office, competence of the board of trustees and the procedure for making decisions are determined by the charter of the social service organization in accordance with the legislation of the Russian Federation on the basis of the approximate regulation on the board of trustees of the social service organization.

Article 23.1. Independent assessment of the quality of the conditions for the provision of services by social service organizations (as amended by Federal Laws of 21.07.2014 N 256-FZ, of 05.12.2017 N 392-FZ)

1. An independent assessment of the quality of the conditions for the provision of services by social service organizations is one of the forms of public control and is carried out in order to provide recipients of social services with information on the quality of the conditions for the provision of services by social service organizations, as well as to improve the quality of their activities. (as amended by Federal Law of 05.12.2017 N 392-FZ)

2. An independent assessment of the quality of the conditions for the provision of services by social service organizations provides for an assessment of the conditions for the provision of services according to such general criteria as the openness and availability of information about the organization of social services; the comfort of the conditions for the provision of social services, including the waiting time for the provision of services; benevolence, politeness of employees of the organization of social services; satisfaction with the quality of the conditions for the provision of services, as well as the availability of services for people with disabilities. (as amended by Federal Law of 05.12.2017 N 392-FZ)

3. An independent assessment of the quality of the conditions for the provision of services by social service organizations is carried out in accordance with the provisions of this article. When conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations, publicly available information about social service organizations is used, also posted in the form of open data. (as amended by Federal Law of 05.12.2017 N 392-FZ)

4. The part is no longer valid. (as amended by Federal Law of 05.12.2017 N 392-FZ)

5. In order to create conditions for organizing an independent assessment of the quality of the conditions for the provision of services by social service organizations: (as amended by Federal Law of 05.12.2017 N 392-FZ)

1) At the request of the authorized federal executive body, the Public Chamber of the Russian Federation, no later than within one month from the date of receipt of the said application, forms veterans from among representatives of all-Russian public organizations created to protect the rights and interests of citizens, all-Russian public associations of disabled people, all-Russian public organizations of veterans the public council for an independent assessment of the quality of the conditions for the provision of services by social service organizations founded by the Russian Federation, as well as non-governmental social service organizations that provide social services at the expense of the federal budget, and approves its composition. The Public Chamber of the Russian Federation informs the authorized federal executive body of the composition of the public council created under this body for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations. The list of social service organizations in respect of which an independent assessment of the quality of the conditions for the provision of services by them is not carried out is approved by the authorized federal executive body with a preliminary discussion at the public council for an independent assessment of the quality of the conditions for the provision of services by social service organizations; (as amended by Federal Law of 05.12.2017 N 392-FZ)

2) public chambers of the constituent entities of the Russian Federation, at the request of the authorized executive bodies of the constituent entities of the Russian Federation, no later than within one month from the date of receipt of the said application, are formed from representatives of public organizations created to protect the rights and interests of citizens, public associations of disabled people, public organizations of veterans public councils for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations located in the territories of the constituent entities of the Russian Federation and whose founders are constituent entities of the Russian Federation, as well as non-governmental social service organizations that provide social services at the expense of budgetary allocations from the budgets of the constituent entities of the Russian Federation, and approve their composition. The public chambers of the constituent entities of the Russian Federation inform the state authorities of the constituent entities of the Russian Federation about the composition of public councils created under these bodies for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations. (as amended by Federal Law of 05.12.2017 N 392-FZ)

5 (1). The composition of the public council for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations (hereinafter - the public council for independent assessment

quality) is approved for a period of three years. When forming a public council for an independent quality assessment for a new term, at least a third of its composition is changed. The public council for independent quality assessment cannot include representatives of state authorities, public associations operating in the field of social services, as well as heads (their deputies) and employees of social service organizations. At the same time, the public council for independent quality assessment involves representatives of public associations operating in the field of social services, the public chamber, to discuss and form the results of such an assessment. The number of members of the public council for independent quality assessment may not be less than five people. Members of the public council for independent quality assessment carry out their activities on a voluntary basis. Information on the activities of the relevant public council for independent quality assessment shall be posted on the Internet on the official website of the respectively authorized federal executive body, executive body of the constituent entity of the Russian Federation. (as amended by Federal Law of 05.12.2017 N 392-FZ)

5 (2). The regulation on the public council for independent quality assessment is approved by the state authority under which the said public council was established. (as amended by Federal Law of 05.12.2017 N 392-FZ)

6. Indicators characterizing the general criteria for assessing the quality of the conditions for the provision of services by social service organizations, in relation to which an independent assessment of the quality of the conditions for the provision of services is carried out, are established by the authorized federal executive body with a preliminary discussion at the public council for the independent assessment of quality. (as amended by Federal Law of 05.12.2017 N 392-FZ)

7.- 8. The units are no longer valid. (as amended by Federal Law of 05.12.2017 N 392-FZ)

9. An independent assessment of the quality of the conditions for the provision of services by social service organizations is carried out by public councils for an independent assessment of the quality no more than once a year and at least once every three years in relation to the same organization. (as amended by Federal Law of 05.12.2017 N 392-FZ)

10. Public councils for independent quality assessment: (as amended by Federal Law of 05.12.2017 N 392-FZ)

1) determine the lists of social service organizations in respect of which an independent assessment is carried out;

( hereinafter - operator); (as amended by Federal Law of 05.12.2017 N 392-FZ)

3) the clause is no longer valid. (as amended by Federal Law of 05.12.2017 N 392-FZ)

4) carry out an independent assessment of the quality of the conditions for the provision of services by social service organizations, taking into account the information provided by the operator; (as amended by Federal Law of 05.12.2017 N 392-FZ)

5) submit, respectively, to the authorized federal executive body, authorized bodies of the constituent entities of the Russian Federation the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations, as well as proposals to improve the quality of their activities. (as amended by Federal Law of 05.12.2017 N 392-FZ)

11. The conclusion of state contracts for the performance of work, the provision of services for the collection and generalization of information on the quality of the conditions for the provision of services by social service organizations is carried out in accordance with the legislation of the Russian Federation on the contract system in the field of procurement of goods, works, services to meet state and municipal needs. The authorized federal executive body, authorized public authorities of the constituent entities of the Russian Federation, based on the results of the conclusion of state contracts, draw up a decision on the determination of the operator responsible for collecting and summarizing information on the quality of the conditions for the provision of services by social service organizations, and also, if necessary, provide the operator with publicly available information on the activities of the data organizations, formed in accordance with state and departmental statistical reporting (if it is not posted on the official website of the organization). (as amended by Federal Law of 05.12.2017 N 392-FZ)

12. The information received, respectively, by the authorized federal executive body, authorized bodies of the constituent entities of the Russian Federation on the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations shall be subject to mandatory review by these bodies within a month and taken into account by them when developing measures to improve the activities of social service organizations and assess activities of their leaders. (as amended by Federal Law of 05.12.2017 N 392-FZ)

13. Information on the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations is posted accordingly: (as amended by Federal Law of 05.12.2017 N 392-FZ)

1) by the authorized federal executive body on the official website for posting information about state and municipal institutions on the Internet;

2) the authorized bodies of the constituent entities of the Russian Federation on their official websites and the official website for posting information about state and municipal institutions on the Internet. (as amended by Federal Law of 05.12.2017 N 392-FZ)

14. The composition of information on the results of an independent assessment of the quality of conditions for the provision of services by social service organizations, including uniform requirements for such information, and the procedure for posting it on the official website for posting information about state and municipal institutions on the Internet are determined by the federal body authorized by the Government of the Russian Federation executive power. (as amended by Federal Law of 05.12.2017 N 392-FZ)

15. The authorized federal executive body, authorized bodies of the constituent entities of the Russian Federation and social service organizations provide on their official websites on the Internet a technical opportunity to express opinions by recipients of services and other citizens about the quality of conditions for the provision of these services. (as amended by Federal Law of 05.12.2017 N 392-FZ)

16. Monitoring compliance with procedures for an independent assessment of the quality of conditions for the provision of services by social service organizations is carried out in accordance with the legislation of the Russian Federation. (as amended by Federal Law of 05.12.2017 N 392-FZ)

17. The heads of state social service organizations are responsible for failure to take measures to eliminate deficiencies identified in the course of an independent assessment of the quality of the conditions for the provision of services by social service organizations, in accordance with labor legislation. In employment contracts with heads of social service organizations, the performance indicators of managers include the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations and the implementation of a plan to eliminate the deficiencies identified in the course of such an assessment. (as amended by Federal Law of 05.12.2017 N 392-FZ)

18. The results of an independent assessment of the quality of the conditions for the provision of services by social service organizations are taken into account when assessing the performance of the head of the authorized federal executive body, senior officials (heads of the highest executive bodies of state power) of the constituent entities of the Russian Federation and heads of executive bodies of the constituent entities of the Russian Federation. (as amended by Federal Law of 05.12.2017 N 392-FZ)

Article 24. Information systems in the field of social services

1. Information systems in the field of social services (hereinafter referred to as information systems) collect, store, process and provide information about providers of social services (register of social service providers) and recipients of social services (register of recipients of social services) on the basis of data provided by providers social services.

2. Operators of information systems are the authorized body of the constituent entity of the Russian Federation and organizations with which the specified body has concluded agreements on the operation of information systems.

3. The information contained in information systems is used for the purpose of monitoring social services, exercising state control (supervision) in the field of social services in accordance with this Federal Law and for other purposes determined by the legislation of the Russian Federation.

Article 25. Register of providers of social services

1. The register of social service providers is formed in the constituent entity of the Russian Federation.

2. The inclusion of social service organizations in the register of social service providers is voluntary.

3. The register of social service providers contains the following information:

2) full and (if any) abbreviated name of the provider of social services;

3) the date of state registration of a legal entity, an individual entrepreneur, which are providers of social services;

4) the organizational and legal form of the provider of social services (for legal entities);

5) address (location, place of provision of social services), contact phone number, e-mail address of the social service provider;

6) surname, name, patronymic of the head of the social service provider;

7) information about licenses held by the social service provider (if necessary);

8) information about the forms of social services;

9) a list of provided social services by forms of social services and types of social services;

10) tariffs for provided social services by forms of social services and types of social services;

11) information on the total number of places intended for the provision of social services, on the availability of vacancies, including on the forms of social services;

12) information on the conditions for the provision of social services;

13) information on the results of the inspections carried out;

14) information on the work experience of the social service provider over the past five years;

15) other information determined by the Government of the Russian Federation.

4. The register of social service providers in the constituent entity of the Russian Federation is posted on the official website of the authorized body of the constituent entity of the Russian Federation on the Internet in accordance with the requirements of the legislation of the Russian Federation.

5. The provider of social services from the moment of its inclusion in the register of providers of social services is responsible for the accuracy and relevance of the information contained in this register.

6. Information about providers of social services is posted in the Unified State Information System for Social Security. The placement and receipt of this information in the Unified State Information System of Social Security are carried out in accordance with the Federal Law of July 17, 1999 N 178-FZ (as amended by Federal Law dated 07.03.2018 N 56-FZ)

Article 26. Register of recipients of social services

1. The register of recipients of social services is formed in the constituent entity of the Russian Federation on the basis of data provided by providers of social services.

2. The register of recipients of social services contains the following information about the recipient of social services:

1) the registration number of the account;

2) surname, name, patronymic;

3) date of birth;

4) gender;

5) address (place of residence), contact phone number;

6) insurance number of an individual personal account;

7) series, passport number or data of another identity document, date of issue of these documents and the name of the issuing authority;

8) the date of the request for the provision of social services;

9) date of registration and number of the individual program;

10) the name of the provider or the name of the providers of social services implementing the individual program;

11) a list of social services provided and provided to the recipient of social services in accordance with the concluded agreement on the provision of social services, indicating the tariffs, the cost of social services for the recipient of social services, sources of funding, frequency and results of their provision;

12) other information determined by the Government of the Russian Federation.

3. Information about the recipients of social services, as well as about social services provided to them in accordance with this Federal Law, shall be posted in the Unified State Information System for Social Security. The placement and receipt of this information in the Unified State Information System of Social Security is carried out in accordance with the Federal Law of July 17, 1999 N 178-FZ "On State Social Assistance". (as amended by Federal Law dated 07.03.2018 N 56-FZ)

Article 27. Requirements for the procedure for the provision of social services

1. The procedure for the provision of social services is mandatory for providers of social services.

2. The procedure for the provision of social services is established by the forms of social services, types of social services and includes:

1) the name of the social service;

2) the standard of social services;

3) the rules for the provision of social services free of charge or for a fee or partial payment;

4) requirements for the activities of a social service provider in the field of social services;

5) a list of documents required for the provision of a social service, indicating the documents and information that must be submitted by the recipient of the social service, and documents that are to be submitted within the framework of interdepartmental information interaction or submitted by the recipient of the social service on its own initiative;

6) other provisions depending on the form of social services, types of social services.

3. The social service standard includes:

1) a description of the social service, including its scope;

2) the timing of the provision of social services;

3) per capita standard for financing social services;

4) quality indicators and assessment of the results of the provision of social services;

5) the conditions for the provision of social services, including the conditions for the availability of the provision of social services for disabled people and other persons, taking into account the restrictions on their life;

6) other provisions necessary for the provision of social services.

Article 28. Interdepartmental interaction in the organization of social services in a constituent entity of the Russian Federation

1. Interdepartmental interaction in the organization of social services in the constituent entity of the Russian Federation and social support is carried out on the basis of the regulations for interdepartmental interaction, which determine the content and procedure for actions of state authorities of the constituent entity of the Russian Federation in connection with the exercise of the powers of the constituent entity of the Russian Federation established by this Federal Law.

2. The regulations for interagency interaction determine:

1) a list of public authorities of the constituent entity of the Russian Federation that carry out interdepartmental interaction;

2) the types of activities carried out by the state authorities of the constituent entity of the Russian Federation;

3) the procedure and forms of interagency interaction;

4) requirements for the content, forms and conditions of information exchange, including in electronic form;

5) a mechanism for the implementation of measures for social support, including the procedure for involving organizations in its implementation;

6) the procedure for exercising state control (supervision) and assessing the results of interdepartmental interaction.

Article 29. Prevention of circumstances that determine the need of a citizen in social services

1. Prevention of the circumstances that determine the need of a citizen in social services is carried out by:

1) examining the living conditions of a citizen, determining the reasons that affect the deterioration of these conditions;

2) analysis of data from state statistical reporting, conducting, if necessary, selective sociological surveys.

2. Measures to prevent the circumstances that determine the need of a citizen for social services are carried out, inter alia, within the framework of regional programs of social services approved by the state authorities of the constituent entities of the Russian Federation.

Chapter 8. FINANCING OF SOCIAL SERVICES AND TERMS OF PAYMENT FOR SOCIAL SERVICES

Article 30. Financial provision of social services

1. Sources of financial support for social services are:

1) funds from the budgets of the budgetary system of the Russian Federation;

2) charitable contributions and donations;

3) funds of recipients of social services in the provision of social services for a fee or partial payment;

4) income from entrepreneurial and other income-generating activities carried out by social service organizations, as well as other sources not prohibited by law.

2. Financial support for the activities of social service organizations under the jurisdiction of federal executive bodies is carried out in accordance with the budgetary legislation of the Russian Federation at the expense of the federal budget, as well as at the expense of recipients of social services when providing social services for a fee or partial payment.

3. Financial support for the activities of social service organizations of the constituent entity of the Russian Federation is carried out in accordance with the budgetary legislation of the Russian Federation at the expense of the budget of the constituent entity of the Russian Federation, as well as at the expense of recipients of social services when providing social services for a fee or partial payment.

4. Financial support for the provision of social services by non-governmental organizations, individual entrepreneurs engaged in social services, and socially-oriented non-profit organizations providing social services is carried out through the provision of subsidies from the corresponding budget of the budgetary system of the Russian Federation in accordance with the budget legislation of the Russian Federation, procurement of social services in accordance with the legislation of the Russian Federation on the contractual system in the field of procurement of goods, works, services to meet state and municipal needs, as well as at the expense of recipients of social services in the provision of social services for a fee or partial payment.

5. An authorized federal executive body, an authorized body of a constituent entity of the Russian Federation shall have the right to attract other sources of funding for social services, including for the implementation of joint projects in this area.

6. The procedure for spending the funds generated as a result of charging fees for the provision of social services is established:

1) by a federal executive body - for social service organizations under the jurisdiction of federal executive bodies;

2) by the authorized body of the constituent entity of the Russian Federation - for social service organizations of the constituent entity of the Russian Federation.

7. The procedure for spending funds resulting from the collection of fees for the provision of social services should provide for the possibility of using these funds for current activities, the development of a social service organization, and incentives for its employees.

8. If a citizen receives social services provided for by an individual program from a provider or providers of social services that are included in the register of providers of social services of the constituent entity of the Russian Federation, but do not participate in the fulfillment of a state task (order), the provider or providers of social services are paid compensation in the amount of and in the manner determined by the regulatory legal acts of the constituent entity of the Russian Federation.

Article 31. Provision of social services free of charge

1. Social services in the form of social services at home, in semi-stationary and stationary forms of social services are provided free of charge:

1) minor children;

2) persons affected by emergencies, armed interethnic (interethnic) conflicts.

2. Social services in the form of social services at home and in the semi-stationary form of social services are provided free of charge if, on the date of circulation, the average per capita income of the recipient of social services, calculated in accordance with the regulatory legal acts of the Russian Federation, is below the limit value or equal to the limit value of the average per capita income for provision social services free of charge, established by the law of the constituent entity of the Russian Federation.

3. Regulatory legal acts of the constituent entities of the Russian Federation may provide for other categories of citizens to whom social services are provided free of charge.

4. The procedure for determining the average per capita income for the provision of social services free of charge for the purposes of this Federal Law is established by the Government of the Russian Federation.

5. The size of the maximum per capita income for the provision of social services is established free of charge by the laws of the constituent entity of the Russian Federation and cannot be less than one and a half of the subsistence minimum established in the constituent entity of the Russian Federation for the main socio-demographic groups of the population.

Article 32. Determination of the amount of payment for the provision of social services

1. Social services in the form of social services at home and in the semi-stationary form of social services are provided for a fee or partial payment if, as of the date of application, the average per capita income of recipients of social services, calculated in accordance with Article 31 of this Federal Law, exceeds the maximum per capita income established part 5

4. The amount of the monthly payment for the provision of social services in a stationary form of social services is calculated on the basis of tariffs for social services, but may not exceed seventy-five percent of the average per capita income of the recipient of social services, calculated in accordance with this Federal Law.

Chapter 9. CONTROL IN THE SPHERE OF SOCIAL SERVICE

Article 33. State control (supervision) in the field of social services

1. The provisions of the Federal Law of December 26, 2008 N 294-FZ "On the protection of the rights of legal entities and individual entrepreneurs when exercising state control (supervision) and municipal control ".

2. Regional state control in the field of social services is carried out by the authorized body of the constituent entity of the Russian Federation in the manner established by the state authority of the constituent entity of the Russian Federation.

Article 34. Public control in the field of social services

Public control in the field of social services is carried out by citizens, public and other organizations in accordance with the legislation of the Russian Federation on the protection of consumer rights. The state authorities of the constituent entities of the Russian Federation, within the established competence, provide assistance to citizens, public and other organizations in the implementation of public control in the field of social services.

Chapter 10. FINAL AND TRANSITIONAL PROVISIONS

Article 35. Transitional Provisions

1. The list of social services provided by providers of social services in the constituent entity of the Russian Federation approved by the state authority of the constituent entity of the Russian Federation in connection with the adoption of this Federal Law cannot be reduced in comparison with the list of social services established in the constituent entity of the Russian Federation as of December 31, 2014 services provided by social service organizations in the constituent entity of the Russian Federation.

2. Within the framework of continuing legal relations for recipients of social services, for whom the right to receive social services arose in accordance with the procedure for the provision of social services in the constituent entity of the Russian Federation in force prior to the entry into force of this Federal Law, the newly established amount of payment for the provision of social services by social providers services in a constituent entity of the Russian Federation and the conditions for its provision in accordance with this Federal Law cannot be higher than the amount of payment for the provision of relevant social services to these persons established as of December 31, 2014, and the conditions for the provision of relevant social services cannot be worsened in comparison with the terms established as of December 31, 2014.

Article 37. Entry into force of this Federal Law

The president
Russian Federation
V. PUTIN

Moscow Kremlin

According to the Constitution, the Russian Federation is a socially oriented state. That is why all categories of citizens should be provided with high-quality social services, the procedure for the provision of which is regulated in 442-FZ. Some of the provisions of this normative act will be discussed in the article.

What is the law about?

Federal Law No. 442-FZ sets forth a number of goals and objectives that are binding on the relevant subjects. Here you should pay attention to:

• legal, economic, organizational and other foundations of services for citizens in the provision of social benefits;
• a number of powers and responsibilities of both recipients and suppliers in the area under consideration;
• a number of rights of federal and regional authorities, etc.

What, according to 442-FZ, is social services for Russian citizens? Article 3 refers to the activities of officials to provide a range of useful services to the public. It is worth noting that social services must strictly comply with certain standards, that is, the requirements for the frequency, volume and quality of a particular service.

On the principles of social service

Such an important and vast area as the provision of social services to the population must necessarily be based on a number of principles, ideas and conditions. The most important principle here is, of course, the protection of human and civil rights. Work in this area should be humane in nature, and also should not allow humiliation of the personality and dignity of this or that person.

You should also pay attention to the following principles:

• voluntariness and confidentiality;
• targeting the provision of services;
• equal access of all groups of the population to social services;
• territorial proximity of service providers to the recipients' residences, etc.

The functioning of the system under consideration will be impossible if at least one of the presented principles disappears.

About the service system

Article 5 No. 442-FZ "On the Foundations of Social Services" provides a description of the structure in the area under consideration, which includes a number of government agencies, organizations and non-profit enterprises.

The government, as the main executive authority, is the most important body in the field of social services. It is the government that is called upon to implement and develop government policy and regulations throughout the system. gives orders to regional bodies - the administrations of Russian subjects. In addition, the government controls various private, commercial and non-commercial organizations. The system can also include ordinary citizens who are individual entrepreneurs - but only those who are engaged in social services.

On the responsibilities of the subjects of the system

According to chapters 3 and 4 No. 442-FZ, both recipients and providers of services in the social sphere have a number of mandatory functions. To begin with, it is worth examining the obligations of recipients, enshrined in article 10 of the regulatory act in question. Here are the highlights:

• submission to government agencies of all necessary documentation;
• timely notification of suppliers about changes in circumstances that determine the need for the provision of services;
• compliance with the conditions specified in the contract with the supplier.

According to Article 12 of Federal Law No. 442-FZ, service providers have the following responsibilities:

• exercise of their professional functions in strict accordance with the law;
• implementation of social support;
• lawful use of recipient information;
• provision of urgent services, etc.

It is also worth noting that service providers should not restrict the rights or freedoms of people, use any kind of violence, allow rough treatment, etc.

On the rights of the subjects of the system

What are social service providers entitled to? Here it is worth paying attention to Article 11 No. 442-FZ, which states the following:

• the ability to carry out requests for all the necessary information from public authorities;
• the ability to be included in the register of suppliers - federal or regional type;
• the right to refuse to the recipient of services or the applicant in the event that the contract was incorrectly executed or all the necessary documentation was not provided.

The recipients of the services have the right to a humane and respectful attitude, to a free choice of a provider, to receive information in a free and accessible form about their duties and powers, to participate in the preparation of individual programs and much more.

On forms of social services

In what types and forms can the system of providing social services be expressed? Article 19 No. 442-FZ "On social services" refers to the provision of services at home, in stationary or semi-stationary forms.

Home services do not have a time frame, but other types of services must be strictly regulated by certain hours. It should also be noted that the purchasers of social services in stationary or semi-stationary forms must be provided with:

• the possibility of escorting when moving around the territory of the provision of services;
• the right to travel independently;
• the ability to receive duplicate texts with voice messages, and vice versa;
• the right to receive other types of assistance in accordance with the law.

The social services themselves can be of social, household, medical, psychological, labor or other nature.

In the coming year, serious changes await social services for the population. On January 1, the Federal Law of December 28, 2013 No. 442-FZ "On the Basics of Social Services for Citizens in the Russian Federation" entered into force, which introduces significant changes to the system and procedure for providing social services. Some aspects of the new law are commented today by the Minister of Social, Demographic and Family Policy of the Samara Region Marina Yurievna Antimonova:

- First, about the most important thing: in accordance with the Federal Law, the list of providers of social services is expanding. Along with state institutions, social services to the population will be provided by non-state suppliers - commercial and non-profit organizations, individual entrepreneurs.

Under the new legislation, social service institutions are becoming providers of social services and are losing the authority to recognize citizens in need of social services. Now the authorized body will recognize citizens in need of social services (the commission for recognizing citizens in need of social services).

In the field of social services for the population, an emphasis is placed on prevention and an individual approach. A new element in the system of social services is “social support”, the essence of which is to assist citizens through interagency interaction in obtaining various types of services: legal, medical, psychological, pedagogical, as well as social assistance not related to social services.
The grounds for recognizing citizens in need of social services have been determined. This is the presence of circumstances that worsen or may worsen the living conditions of a person.

According to the law, payment for the provision of social services provided in semi-stationary conditions and at home is based on a targeted approach to their recipients and depends on the level of their average per capita income. Now, social services will be received free of charge by citizens whose average per capita income does not exceed 1.5 times the subsistence level. Also, the law establishes the maximum amount of payments for social services.

It is envisaged to create information resources in the field of social services - a register of providers of social services and a register of recipients of social services.

1 question: who is eligible for social services under the new law?

Answer: Citizens recognized as needing social services from among citizens of the Russian Federation, foreign citizens and stateless persons permanently residing in the territory of the Russian Federation, refugees have the right to social services. These are elderly people, disabled people, children with disabilities, including disabled children, children and families in difficult life situations, citizens without a fixed abode.

2. Question: who will provide social services after the entry into force of Federal Law No. 442-FZ?

Answer: In addition to the public sector, non-governmental organizations (commercial or non-profit organizations), as well as individual entrepreneurs providing social services, included in the register of social service providers, will be involved in the social services sector.

3. Question: who maintains the register of social service providers?

Answer: The register of suppliers is formed and maintained by the Ministry of Social, Demographic and Family Policy of the Samara Region.

4. Question: where can i go to get social services?

Answer: You can apply to consider the issue of providing social services to the commission for recognizing citizens in need of social services, which will be created in each municipal formation, to the Ministry of Social, Demographic and Family Policy of the Samara Region, as well as directly to the provider of social services.

5. Question: where can a citizen find out information about organizations providing social services?

Answer: Information about providers of social services (location, contact information, information about the forms of social services, about the types of social services provided, as well as the amount of payment, etc.) will be located on the official website of the Ministry of Social, Demographic and Family Policy of the Samara Region, websites and information social service providers' stands.

6. Question: who can apply for social services?

Answer: For the provision of social services, a citizen or his legal representative can apply himself or at his request other citizens, state bodies, local self-government bodies, public associations.

7. Question: in what case can the provision of social services be denied?

Answer: A decision to refuse social services is possible if a citizen (or a recipient of social services) has medical contraindications, confirmed by the appropriate conclusion of a medical organization.

8. Question: in what case is a citizen recognized as needing social services?

Answer: A citizen is recognized as needing social services if he has circumstances that worsen or may worsen the conditions of his life. Such circumstances, for example, include: complete or partial loss of the ability to carry out self-service; the presence in the family of a disabled person and disabled people (including a disabled child) who need constant outside care; the presence of a child or children experiencing difficulties in social adaptation; the presence of intra-family conflict, as well as domestic violence; lack of a definite place of residence; lack of work and livelihood.

9. Question: who is entitled to free social services?

Answer: In accordance with federal legislation, the following categories of citizens have been established who have the right to free social services: minor children, persons affected by emergencies, armed interethnic (interethnic) conflicts, as well as persons with an average per capita income at the date of treatment that is less than or equal to the established limiting value. In the Samara region, this size is one and a half the cost of living. For example: today the value of the subsistence minimum for pensioners is 6082 rubles, respectively, the one and a half value will be 9123 rubles (6082 × 1.5), thus, senior citizens and disabled people of the Samara region, whose average per capita income will be equal to or below 9123 rubles, will receive social home and semi-stationary services are free of charge. The region also provides for additional categories of citizens, which include: persons who have been recognized as disabled for the first time, within the framework of the recommendations of an individual rehabilitation program for a disabled person in organizations that provide rehabilitation services; persons without a fixed place of residence and occupation in semi-stationary and stationary forms of social services; women with children, pregnant women and adult citizens from among orphans, children left without parental care, who find themselves in a difficult life situation, in social hotels or departments that provide social services in stationary conditions.

10. Question: Will there be any changes in payment for the provision of social services?

Answer: From January 1, 2015, the limits of the monthly payment for the provision of social services have been approved. For the provision of home and semi-stationary services, the fee will be no more than 50% of the difference between the recipient's average per capita income and the maximum per capita income for the provision of social services free of charge (one and a half times the subsistence level). In stationary form, the payment limit is no more than 75% of the average per capita income of the recipient of social services.

For example, the average per capita income of a recipient of social services at home as of 01.01.2015 is 10,123 rubles, the current subsistence level is 6082 rubles, the maximum per capita income of the recipient will be 9,123 rubles. (6082 × 1.5). 10123-9123 = 1000 rubles. difference. 50% of the difference - 500 rubles. This means that the recipient of social services can receive services in excess of 500 rubles, but will pay only 500 rubles.