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Create an effective order management system. Managing therapy production in smart execution of the client order



Support order

For closer production, orders are accompanied critical to fulfill orders at all stages of the order life cycle. The number of documents in translated production increases significantly (letters, contracts, design documentation, accounts and payment, overhead, acts of acceptance, invoice, etc.), and the labor intensity of the formation of these documents increases. The effective organization of therapy production is possible only with the competently built records of documents, the organization of a clear and coordinated work between the departments, ensuring the transparency of the processes in production.

  • Customer base, their classification and history of cooperation.
  • Correspondence, storage of scanned copies of documents (photos).
  • Support for multi-step and accumulative contracts.
  • Storage and working with applications to contracts.
  • Flexible description of the conditions and content of the contract.
  • Tracking the execution of the contract (in stages).
  • Tracking the payment of the contract (by stages).
  • Calculation of the value of the contract using various "calculators".
  • Preparation of package of documents for printing



Technological preparation

Most incoming orders contain new product nomenclature. Each new product requires a full technological study, which includes entering the structure of the product, creating a list of works in the order of their execution for each structure of the structure, setting the rules of time to perform each work, creating a list of materials necessary for the manufacture and norms of their consumption - which is very long and painstaking work. Smart Provides high efficiency of technological preparation, significantly reducing the time and complexity of the work performed.

  • Support for complex structures of products with large nesting;
  • For printed circuit boards - formation and storage of the structure of the package, support for DPP, MPP, GZPP;
  • Development of technological processes and saving them in the system as templates;
  • Storage of the whole history of the production of the product;
  • Technology load manager (it is possible to load from typical technologies and previously manufactured outfits, loading from similar products with the possibility of further correction);
  • Automatic selection of manufacturing technology based on the technology configurator;
  • Mounting technology generator based on parameters entered from design documentation;
  • Automated rationing of galvanic coating of products, based on the material of the workpiece, the composition of the coating and size of the product;
  • The possibility of rationing with different levels of detail - by work, by transitions;
  • Automated calculation of the norm-hours on operation based on equipment, tools, the number of passes, etc.
  • Automated selection of the size of the workpiece for the manufacture and optimization of the arrangement on it products, taking into account the magnitude of the gaps;
  • Accounting of the yield coefficient, when calculating the launched number of blanks;
  • Accounting of the production stage (preparation of production, production) and the type of calculation (on the product, on the workpiece, on the batch, etc.) when calculating the norm-hours;
  • Printing the route of manufacture on each product;


Calculation of the cost of manufacturing and pricing

Smart Fully automates the calculation of the cost of manufacturing products. For the operational receipt of the order value, special algorithms have been developed to calculate the cost of the order without carrying out technological preparation with an accuracy of 95%.

  • In the general case, the cost of manufacturing the product is made up from the cost of the work, the value of the materials, and the amount of overhead costs;
  • For printed circuit boards there are programmable "calculators", calculating the cost of manufacture in a number of technological parameters;
  • The ability to configure personal "calculators" for individual customers, the prices agreed with it;
  • The possibility of loading works and materials from the outfit, through a number of customizable algorithms, taking into account the type of acceptance, the type of order, etc.;
  • The ability to adjust the price under the customer;
  • The possibility of various accounting schemes for the cost of expensive and rarely used materials;
  • Automatic formation of price structure;
  • Ability to view the history of the sale price of previously manufactured products;
  • Automated pre-price formation for the customer with accuracy to 95% in a few minutes;
  • Formation and printing of a commercial offer to the customer for a different amount of products;
  • Forming a package of documents for military with decoding on work and materials;




PR O and C O D C T B O

Smart Provides continuous monitoring and production management. For complex technical products in production, the structure of products and the procedure for the manufacture of components are taken into account.
IN Smart A unique mechanism for managing marriage and surplus in production has been implemented. The more complicated the product or above the requirements for accuracy, the more possibly a potential marriage, which is critical when canceled production. The emergence of marriage leads to a deficit on the order, which must be eliminated by re-dial to production.

Running in production

  • When launching a new outfit in production, surplus checks in stock, when they are presented, the amount of manufacturing is reduced in the main outfit and the outfit is created;
  • Checking already manufactured products on other outfits. If there is a desired product in production, and there are alleged surplus, then a business process is launched on expectation of excess, and the amount to manufacture is reduced;

Dispatch

  • The possibility of organizing jobs for dispatching on work and by plots;
  • The ability to use one computer for several sites;
  • Automatic calculation of the day plan of work on the plots. Printing day plan;
  • Accounting of priorities for orders;
  • Using a barcode to quickly transition to the work performed on the product (order). Automatic filling of fields with calculated data;
  • Making information on the performance of work. The possibility of making various notes to work performed;
  • Separate performance of work - one work is carried out by several performers, each closes its number;
  • Partial performance of the work - the performer closes only the amount made by the amount, in this case only this amount comes to the next section;
  • If the marriage occurs, the amount of products manufactured on subsequent operations is automatically recalculated. If the amount of manufactured products is not enough, the dispatcher of the workshop and the technologist comes to a doubt to production;

Monitoring the current state of production

  • Many filters to select the analyzed orders;
  • Color coding of order states / works;
  • Various orders display modes: on control points, horizontal and vertical grouping of work;
  • Quantitative analysis: in production, married, in excess, handed over to the warehouse;
  • Context transition to associated objects;
  • Calculation of recruited and made H / h and volumes of workshops / employees;


Finished products warehouse

When scabbed production, the workflow in the warehouse of finished products increases significantly - for each order, the formation of your package of documents is required, tracking payment and shipment tracking, tracking the refund of signed documents.
Smart Provides automation of the filling of the receipt and shipping warehouse documents, reduces to a minimum, the likelihood of errors and the time spent on the preparation of documents. Monitoring the warehouse of finished products, allows you to quickly inform customers about the readiness of their products. Accounting for excessive makes it possible to use them in future orders, which minimizes the costs and terms of manufacturing products. Makers automates the conduct of warehouse accounting, the write-off of materials into production, consumption control of materials, ensures the possibility of replacing the missing material, to its analogues, carries out a timely reminder of the minimum residues in the warehouse Materials reduces the complexity of information entry and minimizes the number of errors.

  • Multi-chade record materials;
  • Accounting of materials at the weighted average price;
  • Calculation of remnants of materials for each warehouse;
  • Accounting for minimum residues in warehouses;
  • Work with the requirements for the purchase of materials for a specific order;
  • Magazines for purchasing requirements and on material reserve;
  • Formation of orders for suppliers;
  • Monitoring the requirements for the purchase and formation of orders for suppliers, taking into account the minimum residues in warehouses;
  • Write-off materials for a specific order;
  • The ability to reserve consumables and their write-off at the end of the month are proportional to the volume of orders;
  • Accounting for the movement of materials in a warehouse for the period;
  • Monitoring of consumption of materials;
  • Monitoring of davaline raw materials;
  • Import of davalic raw materials from the form of M-15 form;
  • The formation of a document for the return of Davalic raw materials in form M-15;


Production and Economic Analysis

  • An open list of basic indicators calculated according to the data in the system.
  • The possibility of hierarchical grouping of basic indicators.
  • Building financial and economic reports based on basic indicators.
  • Automatic construction of diagrams and graphs on basic indicators.
  • Decryption of each indicator to the level of primary documents.

Logistics proclaims the priority of the consumer in front of all other supply chain entities. Consumer order is a kind of signal that runs into action various logistics functions. Therefore, the speed and quality of information provided by order management system have an impact on the total costs and the level of efficiency of the entire logistics process. Orders management is carried out within the order cycle. From the standpoint of the consumer, the order cycle is a period of time from the time you send the order until the time of receipt of the goods. From the position of the manufacturer / seller, the order cycle is a period of time from the moment of receiving the order of the consumer and until the arrival of goods to it to unload. The structure of this cycle is presented in Fig. 3.1.

Order Management begins with the reception and processing of orders of consumers of material resources or finished products. Orders enter the organization from consumers by mail, telephone, telegraph, email, fax and courier. They can be speech and documented. The delivery order should contain all the necessary information: Order number, contact persons of both parties, the number of changes, the manufacturer's designation, the designation of the Customer, total from the beginning of the first delivery, confirmation of the last arrival and the contract number. This form allows you to significantly reduce the time and costs of telephone conversations regarding confirmation of the order.

Fig. 3.1. Logistics Order Management Cycle

After pre-processing, orders are transmitted by telecommunication networks to the organization's information and computing center in which a special program takes this order and automatically issues a confirmation of its acceptance. Specific production or commercial units of the enterprise are as a source of ordering for the supply of the supply.

For certain sources, orders are developed. The initial indicators when planning are these specification on the production of finished products, refined production indicators up to a week or replenishment plans. This allows you to produce and deliver goods exactly on time in accordance with the production plans of the customer. In the process of monitoring the order, the procedures for performing and delivering ordered products to consumers are carried out. They are accompanied by continuous control of deadlines, volumes and quality of delivery. The order management cycle is completed by drawing up an order execution report.

The main task of management of orders in the enterprise is to reduce the time of the logistics cycle of orders in order to improve the quality of customer service, reducing the level of inventory and general logistics costs. The logistics ordering cycle includes:

1) time for placing the order in the prescribed manner;

2) Time for delivery or order transmission to the supplier;

3) order execution time (waiting time time setting for execution, time execution time, downtime, service complex);

4) the delivery time of manufactured products to the customer;

5) Time to prepare products for consumption.

The maximum duration of the order execution cycle is determined by the time that the consumer is ready to wait since the placement of the order before receiving the goods (hours, days). The actual time execution date may exceed this time. In this case, there is a "break time of execution time". The purpose of the logistics service to reduce this gap. To do this, or reduce the time execution time from the supplier, or increase the consumer order cycle by receiving an earlier application. This is possible subject to the implementation of technology. EDI, TBL. and DPP..

Optimization of the duration of the logistics cycle of orders is an extremely important function of the organization's activities, since the results obtained guarantee to obtain competitive advantages.

Questions and tasks

1. Determine the concept of "order cycle" from the consumer's position and supplier.

2. Describe the structure of the logistics management cycle of orders.

3. Describer order processing processes.

4. What processes are included in the order execution cycle?

5. What is the main task of managing orders in the enterprise?

6. Develop a structural scheme of the logistics order cycle on time spending.

Logistics proclaims the priority of the consumer before all over the rest of the logistics system. Consumer order - ϶ᴛᴏ a kind of signal that runs into action various logistics functions. For this reason, the speed and quality of information provided by the orders management system have an impact on the total costs and the level of efficiency of the entire logistics process. So, slow and communication errors can lead to loss of part of consumers or to the overestimated costs for transportation, stocks and warehousing. For this reason, the fulfillment of the order of consumers should be carried out in ASAP mode ("as soon as possible").

Manage orders in the organization begins with the reception and processing of orders of consumers and material resources or finished products. This uses an integrated approach to order management. It involves the adoption of optimal procurement solutions and reserves of material resources, production, storage and distribution of finished products based on accurate prediction of consumer demand. This is possible, subject to the high availability of the organization to the supply of ordered goods, high quality supplies service, as well as the functioning of the logistics information system and basic logistics systems (MRP II, DRP II).

The main task of management of orders in the enterprise is to reduce the time of the logistics cycle of orders in order to improve the quality of consumer services, reducing the level of inventory and common logistics costs. The logistics order cycle in general includes:

1) Time to formulate the order and its design in the prescribed manner.

2) Delivery time or order transmission to the supplier.

3) order execution time (time waiting time for execution, time execution time, downtime, service complex).

4) the delivery time of manufactured products to the customer.

5) Time to prepare products for consumption.

The maximum duration of the order execution cycle is determined by time, ĸᴏᴛᴏᴩᴏᴇ the consumer is ready to wait since the placement of the order before receiving the goods (hours, days). The actual order execution time may exceed this time. In this case, there is a "break time of execution time". The purpose of the logistics service to reduce this gap. To do this, or reduce the time execution time from the supplier, or increase the consumer order cycle by receiving an earlier application. It should be noted that the stage of optimizing the logistics cycle of orders is extremely important for the organization's activities, since the results obtained guarantee it to obtain competitive advantages. It is important to note that to reduce the duration of the order cycle, improving the planning of the LS or supply chain is extremely important using electronic EDI data processing and using logistics information systems such as ERP.

The logistics management cycle of orders is a set of processing procedures and order execution (Fig. 4).

Fig. 4. Logistics order management cycle

Orders enroll in the organization of consumer resources or finished products by mail, telephone, telephone, email, fax and courier. ʜᴎʜᴎ are speech and documented. The delivery order must contain all the information necessary for the Supplier: Order number, contact persons of both parties, the number of changes, the manufacturer's designation, the designation of the Customer, is obtained from the beginning of the first delivery, confirmation of the last arrival and the contract number. This form makes it possible to significantly reduce the time and expenses for the telephone negotiations regarding confirmation of the acceptance of the order.

After pre-processing, orders are transmitted by telecommunications networks to the information and computing center of the company in which a special program takes this order and automatically issues a confirmation of its acceptance for execution. Specific production or commercial subsections of the enterprise are as a source of completion of the purchase order. For definition sources, orders are developed. The initial indicators when planning are these specification on the production of finished products, refined production indicators up to a week or replenishment plans. This allows you to produce and deliver goods exactly on time in accordance with the production plans of the customer. In the process of monitoring the order, procedures for performing and delivery of ordered products are implemented to consumers. ʜᴎʜᴎ accompanied by continuous control of deadlines, volumes and quality of delivery. The order management cycle is completed by drawing up an order execution report.

The impeccable execution of orders is achieved through the use of information and computer technology SKALA. The SAP R / 3 information system, developed in Germany, allows the SCALA more flexibly to keep records of the movement of materials and money. It allows you to carry out daily planning of materials with automatic design of the purchase order and send it in electronic form to the supplier, and also allows you to make a system of orders more flexible to changes in the customer's program.

Recently, the effective technologies of production management technologies, first of all, mean MES class systems that bind together technological and business levels of enterprise management into a single information complex, while solving many of the most important tasks for the industrial enterprise. However, the maximum effect of the use of all automated systems present in the enterprise can only be obtained when creating a single information space (EIP), with which all listed systems can be prompt and timely exchange information. It is difficult to present effective automation of the production process without taking into account the planning of the provision of materials and components, the work of the warehouse and many other business processes that are inextricably linked with each other.

In this material, we will consider how the use of various control systems is reflected on the efficiency of production management.

Theoretical part

Purpose of various control systems, their functionality and application features

Most manufacturing enterprises around the world are confronted daily with a variety of tasks, the analysis and effective solution of which ensures a sustainable and competitive position of the enterprise in the market. Some are associated with the territorial distribution of production complexes and the increasing globalization of production. Others are a consequence of inconsistency of internal processes, and as a result, the lack of clearly exhaust procedures and effective interaction between units, the lack of objective information on the most important indicators of activity, which is directly affected by competitiveness on such indicators such as cost, quality and relevance of products. Third people arise from the need to coordinate their own business processes with the outside world - your customers, suppliers, partners, and distributors. Often, due to the lack of an objective picture of activities based on transparent financial and production indicators, it is difficult to respond to constantly changing market requirements and the developing conjuncture. Thus, the key guidelines for the work remains the collection and exchange of information, willingness to cooperate, flexibility, mobility and support of innovation.

The role of automation in the industrial sector. The tasks that it helps to solve.

Business processes characteristic of industrial sector

Business processes for the industrial sector are extremely diverse: production processes, material support processes, product sales processes, financial processes, production service processes, planning and resource management processes (providing production resources), processes of interaction between collective decision-making participants, design and technological processes Development.

In accordance with the definition of Denis Prudnikov, the expert of the company "KROK" (the largest Russian system integrator), unlike enterprises engaged in, for example, distribution, in the enterprises of the industrial sector as critical processes should be called all business processes related to production. The main processes are:

Production under the order
One of the most common business processes for medium and small enterprises (nevertheless, often the main and larger). Includes a plurality of subprocesses, such as: the formation of a price offer for the customer (pricing), assessing the needs for resources and materials, the formation of deficits and the creation of applications for the purchase, directly procurement and reception of materials on warehouses, drawing up (correction) of the main production plan and production Graphs, the launch of the order in production, accounting and dispatching of the production process, the management of quality control of products, the management of production warehouses and the shipment of the order to the customer. As part of this business process, the processes of configuration and product development under a specific client can also be used. A feature of this business process is the need to quickly respond to a changing stream of client orders and the formation of an optimal production process in order to maximize the level of customer service.

Production on a warehouse
This process is more characteristic of productions with a high degree of product production and the main difference is the lack of a constant flow of orders from customers, but a new business process appears - the formation of the market for the sale of finished products, otherwise the process consists of the same set of subprocesses as the production of under the order .

Development under the order
One of the most complex business processes affecting the design process of products. When using this business process, it is understood that the product (or part of it), ordered by the client, has no design and technological documentation for its production, which requires naturally its development. Otherwise, the process of production under the order is repeated.

Configuring under the order
This process also practically repeats the production process under the order, except that the Customer has the ability to change the geometric or other characteristics of the product (for example, amendments within the framework of the available, color change), which do not lead to the need to create a new set of design and technological documentation on The product (i.e., the need for a new development) ". Also widely used various logistics business processes associated with various purchases (under the order, warehouse, for specific work) and warehouse operations (for example, the distribution between storage sites).

Under the automation of the enterprise, you can understand various aspects. It is necessary to distinguish the automation of production processes ("automated technological process management system" or ACS TP) and full automation of production (previously - "ACS production" or ASUP, now - ERP-systems production modules

Below in more detail on these terms.

APCS

Automated process control system (ACU TP) - a complex of technical and software, designed to automate the management of technological equipment at industrial enterprises. Under the ACS, TP is usually understood as a comprehensive solution, which ensures the automation of the main operations of the technological process in production as a whole or some of its plot producing a relatively completed product.

Component parts of automatic control systems can be separate automatic control systems (SAU) and automated devices associated with a single complex, such as dispatch management and data collection systems (SCADA), distributed control systems (DCS), and other smaller control systems (for example, systems on programmable logical controllers (PLC)). As a rule, the ACS of TP has a unified system of operating technological process control in the form of one or more control panels, processing and archiving of the process information, typical automation elements: sensors, control devices, actuators. For information communication, all subsystems use industrial networks.

MES Functional Modules - Specialized application software designed to solve problems of synchronization, coordination, analysis and optimization of production output within any production.

The main difference between the MES from ERP is that MES systems are focused mainly on the automation of the production process. While modern manufacturing ERP systems include in addition to MES wider functionality, including financial, managerial processes.

Experts believe that only MES or SCADA systems are not enough to successfully automatize in industry: automation must be comprehensive and implemented at all levels. This is possible due to modern ERP systems.

The term ERP, came to us from the West, can be interpreted quite diverse, and often under ERP accept systems of a completely different class. ERP is a comprehensive system for managing business processes of the enterprise. This system is focused on planning and managing production, a financial unit, a warehouse, and other key processes. One of the key tasks of software products of this class is the construction of a single information space that provides a quick and convenient exchange of information between enterprise divisions, which allows management to promptly make management decisions based on transparent data obtained in real time.

Despite the partly conflicting attitude towards ERP systems, many manufacturing companies highly appreciate the capabilities that are opened with the implementation of the system of this class.

In particular, the implementation of ERP allows you to coordinate the complex structure of the business processes of the manufacturing enterprise, improves the efficiency of planning, optimizes complex relationships that determine the proposal, the demand and implementation of planned plans that ensure new, advanced levels of economic activity. ERP-Systems for the management of the enterprise help to achieve maximum efficiency within a specific production facility.

ERP solutions are highly integrated solutions for accounting and planning the resources of a distributed enterprise necessary to implement the full cycle of its activities. From receiving an order, its manufacture, shipment and compiling accountability. A distributed database with shared access provides the ability to obtain the necessary information from the required source to the time you need, thereby helping all users in the technological chain to make effective, reasonable solutions.

A significant advantage of the ERP system, in contrast to MES, is a latitude of processes coverage. If MES is focused more on production processes, the ERP system covers a wider range of circuits, including customer relationship management (CRM), supply chain management (SCM), sales management, planning and graph formation using MRP2 calculation, product lifecycle management (PLM), quality management (QPM, as well as other areas. In accordance with the statement of the research company Forrester Research, that corporate new generation systems will be developed not only with the possibility of change, they are also created for people. They will transform with development Platforms developed by such corporations as Microsoft, under the influence of social factors, as well as corporate Web 2.0 tools, which form a practical experience of the user.

Examples of efficient automation

In an effort to "settle the wave" new, promising ERP systems, the American company Howe Corporation, engaged in the production and supply of refrigeration equipment, decided to switch to a software solution based on a second-generation service-oriented architecture (SOA) and intended for developing companies in the internal and global market.

"We have chosen this ERP system, because they needed a scalable software solution that would develop with the development of our company," says Andrew Ortman, Sales and IT Manager at Howe Corporation. "Realizing that since the last update of our system has passed a lot of time, we decided that the company should start first.".

Howe decided to switch to a new ERP system to increase the final profitability due to the reduction of the loss of internal processes. In addition, howe expects cost cuts, thanks to the use of a platform embedded in Windows, compared with the previous UNIX operating system.

From the moment of the transition, howe has felt the advantages of information from first-hand, the real-time mode in the system, which made it possible to increase the efficiency of all divisions of the company. Thus, howe was able to significantly improve production operations.

"Now we better control our reserves and know that we have and what is required," explains Ortman. "The new ERP system allowed us to abandon the methods of calendar planning having restrictions, and move to a reliable projection and calendar planning process that is suitable for planning both everyday and long-term business needs."

A big advantage for howe has become the opportunity to organize collaboration through business processes. In particular, the function of automatic routing increased the transparency of the production workshops. "Now we have received complete control over our products and operations," says Ortman. Earlier, HOWE staff should have been registered in manual projects, with the help of perfoch-roll. Product data management component (PDM) is a comprehensive solution that allows you to manage all aspects of the product life cycle.

The global strategy of the enterprise of the international company Alfa Laval (Lund Headquarters, Sweden), which is the world leader in the field of heat exchange, distribution and transportation of liquid substances, is the optimization of production processes to improve the results. In particular, the company's enterprises automate the calculation of the requirements in the components, the cost is calculated according to the model of the standard assessment of the directly product itself. After the release of each product, with the help of these accelerated procedures, the actual value is calculated, based on the value of the components acquired and spent in the production of components, and registration in the main book deflection of the standard cost from the actual value. All listed processes are fully automated.

As another example, we note that at the company Alfa Laval in Sofia (Bulgaria), the new ERP solution of EPICOR ISCALA was also introduced in production, which made it possible to improve the control over the spending of components, reduce production waste, to carry out the procurement of products directly under the issued orders. With the help of the full automation of the entire production process, the top management of the enterprise was also able to solve the tasks of minimizing the time of idle production and warehouse overflow.

The third example of effective management through the implementation of the ERP-system of a new generation at the production is IO Electronics (London, United Kingdom), the British provider of production solutions for companies - manufacturers of electronics and computing equipment. This company has chosen the ERP- solution for the successful implementation of a four-year plan of rapid development.

The IO Electronics team studied six different ERP solutions before stopping their choice. Many of the applicants satisfy the requirements of IO Electronics, but the main advantage of the selected solution was the presence of exceptional additional functions. Representatives of the company say that these functions will come in handy and now, in the future, when implementing a development plan. Among other advantages of the new solution, you can select the ability to adapt the system for the needs of each user and tight integration with Microsoft Outlook.

"Mastering the new territory and expansion of the business means that the exchange of information and communication within the company risk becoming defective, which can have a negative impact on performance indicators, - Andrew Cridland commented on Andrew Kridland (Andrew Cridland), director of IO Electronics, - the company's departments received Access to all information in real time. Each time after the task is completed, the ERP system is updated. Thus, we had the opportunity to track the course of production and location of the batch of goods on the territory of any of the objects. "

Another important task that the new ERP system was solved in IO Electronics was an excessive amount of stocks in the warehouse. The earlier decision was not able to unify the components of the same product from different suppliers, a single article, which led to the order of additional volumes of spare parts, because Existing volumes due to the difference in the articles of the components were unaccounted. As soon as the article in each product has become united at all stages of information processing, the enterprise management has the opportunity to optimize the number of spare parts in stock and not to produce their additional order without the need. The new ERP system solved this problem by introducing uniform articles for the same components of each product, which, in turn, improved production planning and allowed the company to provide the optimal availability of spare parts.

conclusions

In order to be successful and efficient, the automation of the manufacturing enterprise should be a systematic, consistent, complex and logical process. Such a process should not pass chaotically, from the case towards the case, or be similar to "saving holes". At the same time, it is very important to standardize internal processes, enterprises, since the work of each division ultimately affects the result and competitive position in the market. Of course, you can fully modernize the equipment, but if you do not conduct training, there will be no sense in the modernization. The production process itself is not a separate use of technologies, but a set of decisions consisting of financial indicators, planning, logistics linked to a single system, a single organism.

Automation of the enterprise is the most important stage of the technological development of humanity. But in order to fully use industrial automation systems, it is necessary to accurately and correct tasks. For example, a decrease in the associated capital by reducing warehouse residues, a decrease in financial losses due to timely payment, promptly displaying the results of business processes to make a decision by management.

According to Denis Prudnikov, using the enterprise-oriented resource management systems, namely supported by the main business processes of the manufacturing enterprise, such as volumetric and operational planning, accounting for workplaces (MES interfaces), integration with Systems of design and technological preparation of production, it is possible to solve a set of typical problems and tasks at various levels of enterprise management, for example:

  • reduce production costs by creating a schedule optimized for equipment taking into account technological restrictions and synchronized for resources and materials;
  • reduce the warehouse stocks of finished products and provide production under the order, and not to the warehouse using the shipping date as a reference point;
  • reduce raw materials and materials by planning equipment loading, synchronized with the need for materials and their presence in stock;
  • reduce unfinished production, planning production orders for semi-finished products so as to reduce their waiting time in the processing queue in the next stage;
  • reduce the amount of reference using the optimization criteria associated with a decrease in the number of technological transitions;
  • reduce fines for the delay in the shipment of finished products and reduce the transportation costs for urgent delivery by planning production to the shipping date;
  • increase productivity due to the optimal use of all employed in the production of equipment units, balance of their download and reduce the time of finding orders in production;
  • improve customer service quality using real production plans and increasing the number of orders performed exactly on time,
  • accelerate the conclusion to the market of new products due to a transparent and inseparable chain of processes, ranging from receiving design and technological documentation before the launch of products into the production and shipment of finished products to the customer.

It should be emphasized that the automation of an industrial enterprise should be comprehensive and implemented at all levels. For the successful automation of the company's work is not enough only mes or only SCADA systems. Need a modern ERP system.

With the help of technologies that optimize processes within the enterprise that ensures the speed and accuracy of the exchange of information, the management of any production company has high chances of achieving success in the competition in the world market, expand the geography of activities, choose the most successful strategy and eliminate the inefficient links in the enterprise supply chain.

The means of achieving a leading position in the industry is the coordination of complex relationships defining the proposal, the demand and implementation of the planned plans that ensure the achievement of new, advanced levels of economic activity.

SCADA (Abbr. From English Supervisory Control and Data Acquisition, Dispatch Management and Data Collection) - software package designed to develop or ensure the real-time work of the collection, processing, display and archiving information about the monitoring or control object. SCADA may be part of ACS TP, ASKUE, environmental monitoring systems, scientific experiment, building automation, etc. SCADA systems are used in all sectors of the economy where the operator control of the technological processes in real time is required.

MES (Abbr. From English Manufacturing Execution System, Production Executive System) - Specialized Application Software, designed to solve problems of synchronization, coordination, analysis and optimization of output within any production. Since 2004, the term decrypts as English. Manufacturing Enterprise Solutions - Corporate Production Management Systems. MES systems refer to the class of workshop level management systems.

ERP (Abbr. From English Enterprise Resource Planning, enterprise resource planning) - organizational strategy for the integration of production and operations, labor resource management, financial management and assets management, focused on continuous balancing and optimizing the company's resources through a specialized integrated application package providing General model of data and processes for all areas of activity. ERP system-program package implements ERP strategy.

CAD (Abbr. From English, "Automated Design System") - an automated system that implements the information technology for performing design functions is an organizational and technical system designed to automate the design process consisting of personnel and a complex of technical, software and other automation equipment His activities. Also, the abbreviation of CAD is widely used to designate such systems.

Epicor 9 Manufacturing - solution for manufacturing enterprises. Effective investment in the future of your company. Epicor client success stories. Moscow, 2012

System "PS: Control Furniture Factory" has a specialized module "Warehouse Management (WMS)", which provides:

  • separate accounting contour ("Order Scheme")
  • addressive warehouse
  • products in several packages; Partial Acceptance / Shipment
  • serial Accounting - Creating "Containers" (Palletizing) with Shk
  • controlling loading and inventory with the use of SC and TSD

The task of management of warehouses is included in the circle of basic tasks for any manufacturing company.

The implementation of the warehouse management system allows to increase the efficiency of the company in general, increase the speed and accuracy of operations, minimize the losses associated with the "human factor".

The furniture industry is characterized by high dynamics of warehouse operations, the complexity of identifying products, which, being packed in the boxes, do not differ externally. One product may consist of several packages. In some cases, parts from different products of one order can enter into one package. All this creates conditions for errors that lead to direct and indirect (reputational) costs. If there are wide geography of sales, the price of error increases repeatedly.

System "PS: Control of the Furniture Factory 3.0 ERP", in addition to the "Standard" functions of warehouse accounting, supports a number of "advanced", allowing to bring warehouse management to a new quality level. Consider them in more detail.

"Order Scheme": Separated Warehouse Accounting

So-called The "Order Scheme" assumes a separate, additional to the main, accounting of residues in the warehouses by storekeepers. We will call it extended Warehouse Accounting (RSU).

In the presence of the RSU, the change in the main residues does not lead to the automatic change in the "warehouse". The latter are changing only on the fact of the shipholder and only after the design of special documents - "commodity orders". Thus, the storekeners can be full-fledged materially responsible persons, and the remains of the warehouse are always relevant.

The fact that both accounts are the main and extended are conducted in a single information base, provides transparent control of discrepancies to the couch with two levels of accounting.

In addition, advanced warehouse accounting provides the following features:

Bar chock

Bar coding technology makes it possible to significantly speed up the process of identifying nomenclature positions, as well as reduce the number of errors.

Purchased positions - at the time of receipt, and produced - on the fact of release / packaging are marked with barcodes. In addition, for purchased positions - goods and materials can be used on their packages of barcodes.

The barcode can contain not only product information and version option, but also the batch number (series), the identifier (number) of the package, etc.

The use of barcode equipment - SC scanners or data collection terminals (TSD) allows you to automate the warehouse operations of acceptance, move, configuration (assembly) of the order, shipment. It is possible 2 approaches:

  • filling a document in the information system according to bar coding
  • control of completeness / correctness of the execution of a particular operation, relative to the "plan" (an order for accepting, ordering, shipping invoice).

"Address" warehouse

The "address" warehouse involves its separation on an arbitrary number of zones (places) of storage, up to the construction of the three-dimensional structure of the "Rack / Row / Cell" cells. We will call such storage locations by "cells".

Cells can be specialized - intended for TMTs of a certain type or universal.

There are two approaches to the storage of TMTs at the address warehouse. The first provides for the choice of the place of the storage of the information system received by the TMC. To do this, the system must accurately describe the characteristics of the cells and packaging of TMC (first of all, dimensional), as well as the logic of filling the cells. In the second, a simpler case, the cell selection carries out a storekeeper, noting the placement of one or another TMC in the system.

In any case, if you need to ship, the system can provide the storekener with current information on the location of the required TMC.

To perform any operations, be it storage, recess or optimization (moving between cells within the warehouse) effectively applies bar coding technology. SC labeling can have not only TMC, but also cells. Especially useful for the "address" warehouse Terminals of data collection with screens, allowing to visually see the list of TMTS and cells - both to be "processing" and already "processed".

Serial account

Along with the TMT, in some cases, in some cases there is a need to account for the series. As a series, both manufacturing parties and serial numbers of specific copies of products can act as production.

Serial accounting of materials is used for tissues and other materials, where there may be differences between the shades between the series (parties) of the same color. A series of products / semi-finished products can also guarantee the unity of the shade and have, in addition, binding to the Contractor is an employee or a brigade. The latter will be useful in the event of quality issues.

Packaging

Furniture production products are often packaged in several packs. At the same time, at the main accounting level it is convenient to deal with a single nomenclature position. At the level of the warehouse, it is necessary to work with packages by placing them in various cells, controlling the loading of packaging.

The same position may have several papification schemes, especially during transition periods. Serial and typical products have, as a rule, a fixed set of packages. At the same time, customized products can have a completely arbitrary set of packages. In some cases, parts from various products of one order can be included in one package (for example, glass of all order cabinets).

There are situations where a part of the product packaging is shipped (for example, packaging with the details of the case without facades). Such facts are useful to reflect and track in the information system.

"Containers". Installation of orders

One of the most important warehouse tasks is to pick up the order. In a fully automated version, the system displays the storekener on the TSD screen list of the required packages and cells, from where they should be taken. As "testing" (recess and scanning), the list of positions is reduced.

A lot of packages collected by one or another order can be combined in the information system in a "container", which is physically supplied with the corresponding label with the barcode. Large orders can be compiled on several pallets, i.e. Consistence of several "containers". The system stores information about the composition of containers. When reading the barcode pallets, for example, when loading the machine - the system understands which set of packages of which TMC is under what order is loaded.

Features of implementation

Initially, the apparent simple, task of building an effective warehouse management system, as we see, has a lot of aspects and options. Nevertheless, its decision will give a tangible economic effect, to bring the work of one of the key functions of the company to a new quality level.

The key to success in our case is to use a powerful specialized software product, as well as a rich experience of solving this task in various variations. Specialized warehouse management module included in the software product "PS: control of the ERP furniture factory", with proper introduction, is able to close all the questions listed in this article.