home Training Escort and protection of cargoes. Business idea - escort service for guests of the city. Escort services. To be continued

Escort and protection of cargoes. Business idea - escort service for guests of the city. Escort services. To be continued

Many tourists and business people come to every major city every day, and not all of them are well oriented in this city. Time, as a rule, is short for visitors, and there are a lot of pressing issues (where to settle, dine, relax after work). Yes, most people prepare for the trip in advance: they book a hotel room, develop optimal routes. Most, but not all. And if we take into account that there are about 400 passengers in each train, 160 of them in compartment cars and 36 in SV cars, there is no doubt that the escort service for guests of the city will have enough customers.

Range of services

By and large, such a service is a mixture of a taxi and a city certificate. Its essence is as follows: the client orders an escort service by phone, say, for 3 days. At the station, he is met by a man with a sign on which the name of the client is written. The greeter becomes for a specified period (in this case, for 3 days) a personal driver and consultant to the customer on all issues regarding accommodation, food and recreation, offering options that are optimal in terms of price and quality. Thus, the client saves his time and receives the service of the level that he needs, at an affordable price.

How much can such services be valued? Everyone decides for himself, focusing on the price level and his costs. But it is worth considering that the rate should not be too high, for example, $ 20 per day plus gasoline costs. Medium-sized entrepreneurs or seconded employees of reputable firms who value their time are used to some comfort and therefore make up target audience such a service, this figure will not scare away. Moreover, such a fee will not be burdensome for city firms that do not have their own fleet of vehicles, but strive to adequately accept a business partner.

You will have to spend a decent amount on advertising, and even when things go well, you should not relax. In such a business, targeted advertising would be ideal. It is easy to organize: you need to print small flyers with a clear and understandable description of your services, as well as a phone number and distribute to the conductors with a request to hand these materials to passengers along with the bed. You can additionally motivate conductors with small commissions, for example, if an order comes from such and such a car, its conductor receives $ 1. But you will have to print new circulations of leaflets regularly.

Another major cost item is the wages of drivers. It is clear that they will have to pay more than ordinary taxi drivers, because such employees must be able to communicate with customers and have a significant amount of information. Also, you can not do without a dispatcher. Most likely, you will have to rent and equip an office and, of course, register a company. All this will require considerable funds, however, the enterprise will also bring significant profits.

To increase the profitability of the business, you can establish contacts with cafes and owners of apartments that are rented by the day - regular customers be sure to get a discount.

Comfortable transportation is relevant not only if it is necessary to deliver a person to the hospital. Accompanying a disabled person to a sanatorium will reduce the level of stress for him on the road.

For a seriously ill person, a person with disabilities, timely assistance and support is extremely important. All this makes it possible to provide professional social support for the disabled.

Transportation to the place of treatment and rest is implemented various methods. This may be escorting a disabled person of the 1st group to a sanatorium in a specialized car, on an airplane or train. The choice of transport is determined by the objective need, the financial capabilities of the customer of the service.

Accompanying a disabled person of group 2 to a sanatorium also has its own nuances. Usually people of this category are quite independent. For them, not so much medical as social support is relevant.

Specialists of the specialized company will help the disabled person comfortably endure the trip on any of the available modes of transport, as well as create the necessary conditions for social adaptation at the place of rest and treatment.

Accompanying disabled people of the 1st group in transport: specifics and features

Accompanying a disabled person of group 2, group 1, a seriously ill patient is a responsible job that requires a professional approach and the availability of appropriate resources. By entrusting transportation to professionals, you optimize time, financial costs, and most importantly, provide your relative with maximum comfort when moving.

Patronage Service " Social support» guarantees fast, careful transportation of a disabled person to the station, to the airport, to the hospital and back, to a sanatorium, or any other institution.

© Kidsway

Divorcing children to schools, taking them home, taking the elder to the pool, not being late for the choreography with the younger and not forgetting about their business is a difficult task. And not everyone can afford a babysitter. But there is a way out. We talked to Anna Filippova, the founder of the Kidsway service for accompanying children, the only such project in Russia, which has almost no competitors in the West.

Anna Filippova

founder of startup KidsWay

How was the idea to create a project to accompany children in a big city born?

The idea arose in mid-2015 when I was studying in Washington. My neighbor then hired a woman for her children, who took them to school and to all kinds of circles. That is, it was not a nanny in the usual sense of the word, but an attendant. At that time I did not plan to return to Russia, but it was this idea of my neighbor that completely turned my life around and made me come back.

At that moment I did not think about the scale. It's just that a person appeared in the team who made an association with the delivery of children like pizza around the city and said that this should be a huge success in our metropolis. Now he is a co-founder of the project. After that, I seriously thought about how big and serious this project could become. I began to study the market, look for competitors. Six months ago, as a result, we found them - however, in America. But they are still more like taxis for children.

Was it difficult to bring the project to life?

It is still too early to say that it is fully implemented. Despite the fact that it works without interruption, we still continue to face certain difficulties. Every day we try to fill our product with new interesting and useful details for parents, which are not visible at first glance, but at the same time greatly simplify the lives of our customers. This work is endless. In business, the main thing is not to stop, but to continue to develop it.

Are there any analogues of your project in Russia today?

At the planning stage, of course, I studied the Russian market and realized that it was completely empty. I did not take into account the bulletin boards on Avito. At the very beginning of the existence of Kidsway, many associated us with the Kidsout project. But we have completely different goals. Both projects are in high demand in Russia, but their functions do not overlap at all. Unlike babysitting, we only escort children around the city. With rare exceptions, when parents are late, our attendants can sit and play with the child for one to two hours. In addition, we are not a bulletin board where parents choose their nanny or babysitter, contact them on their own, often do not check their documents. These nannies do not bear any responsibility, because the parents do not conclude an agreement with them.

Each of our escorts goes through a very difficult check. We personally meet with everyone in advance, check their certificates of non-conviction, the presence of debts on loans, fines and accidents, proven experience in working with children and much more.

There are no accompanying men in our database. All women - only with Russian citizenship and experience working with children, aged 38-40 and older

We introduced such a qualifying qualification because we know that not every mother is ready to entrust a child to a student or a young person without pedagogical experience. We have teachers, including those from Moscow State University and MGIMO, educators, teachers, tutors with a free schedule, who manage to combine their main activities with work with us. Most of them are mothers of already grown children who know how to find an approach to children. different ages and temperament.

Parents communicate directly with the service, and not with the escorts themselves?

Yes, we remove this headache from them. The client solves any issue with the service and with the manager who works with him, and not with the accompanying person. We have developed a clear system of orders for the client, who does not have to contact our attendants and discuss the schedule on their own. All organizational nuances are solved through us.

How exactly does the ordering system work?

The manager, together with the client, schedules the child's trips for a month or for several months. After payment, all orders come to mobile app for accompanying persons who are “assigned” to the order. There are usually no more than three in case someone gets sick or someone's car breaks down. The attendants press the button the moment they arrive at the child and the moment they hand the child over to the teacher, coach or educator. Therefore, parents receive notifications about the movements of the child along with the accompanying person, and they remain calm about the logistics of their children.

Accompanying Kidsway with a child

How quickly and easily did Russian parents get used to this type of service, did they entrust their children to you right away?

At the very beginning, about two years ago, it was very difficult. At first, I explained for a long time what our project was about, because people did not understand what “Kidsway” was. Everyone is used to permanent nannies, but here suddenly - completely new service, allowing you to do without a permanent nanny and, accordingly, without a huge expense item. And of course, initially there was a problem of parents' trust in relation to us and our escorts. But there is a rumor about us, customers advise their friends and acquaintances our service. Therefore, now we have very loyal customers coming to us. For example, our very first client, who appeared at the beginning of the creation of the service, is still with us. And that says a lot.

We try to carefully and responsibly treat all inquiries and requests, we personally communicate with each of the parents and are constantly in touch with them. We invite parents to our office to get to know them. We talk about us over a cup of tea, answer their questions. And you know, then it's not just customers anymore. They become our friends with whom we have a very warm relationship.

Is it possible to organize an escort for two or more children? If so, how is pricing policy regulated in this case?

We proceed from the fact that the attendants have only two hands, so we carry only two children at a time.

Even if families with many children ask us to put a third child in a car, we are categorically against this, since the main thing in our work is safety

For the second child, of course, there is an additional charge. Because the attendant works with two children at the same time.

Approximately how much do your services cost?

Our price is not calculated by the number of trips. We work only according to a pre-compiled schedule: for nine months of the year, children have at least an approximate schedule, lessons and studios end at the same time. Therefore, at the very beginning, the client and I draw up a schedule, enter all routes into our calculation system, and issue an invoice for the month, taking into account the number of trips, the distance between points, the area, and also the time that the accompanying person needs to spend working with the child. The cost of our services also includes insurance for the child, boosters and child seats, optimization of all routes.

We take payment a month in advance, so in some unforeseen situations, such as storm warnings and thunderstorms, which cannot be avoided and in which travel time with a child increases significantly, we do not raise the cost. Only in the summer we had a one-time test drive promotion so that new customers could try our service. But since autumn we have been working only according to the schedule. For those who want to roughly understand the price range, we have posted examples on the site with prices for Moscow districts, the number of children and the number of days per week for trips.

If several accompanying children are assigned, how do the children react to them? Does it happen that children refuse to go home with unfamiliar escorts?

No, we haven't had such problems yet. We have uniform standards for the recruitment of accompanying people in terms of driving experience, work experience, age, education, and so on. They know how to find mutual language with any child. Therefore, we only hire women with specialized education. Their task is to ensure the safety of the child on the road and look after him, help him get ready after training, dry his hair after the pool. Take care of their comfort. Therefore, two or three accompanying people distribute the schedule among themselves, and the children get used to them. All accompanying persons are instructed by us and they are all friendly and caring. Think of it like a personal driver.

Where do you look for employees and how do you select them?

Word of mouth, as in the case of customers, also works when searching for our employees. Those who work for us recommend our project to their colleagues with the same free schedule or to their girlfriends. Indeed, many middle-aged mothers who have preferred raising children to work and careers have free time and approach to children. They receive feedback from our wonderful children, they call us and are touched by their success. Very involved in work.

As for the selection, it is equivalent to the selection of personnel in serious large companies.

We do psychological testing. In addition, all our escorts undergo special trainings where we observe their work.

We fully vouch for the professionalism and experience of our employees.

How do you promote your project, which has no competitors yet and which itself is not yet very well known in the market?

When you make such a startup, you need to promote it very competently and smoothly so that the project does not suddenly become famous at a time when business processes have not yet been fully established. Otherwise, you will not be able to cope with the flow and disappoint customers. Therefore, we are still naturally growing our clientele with the help of recommendations and word of mouth, social networks and contextual advertising. We are gaining momentum gradually but surely. For example, we recently passed the acceleration of the IIDF (Internet Initiatives Development Fund - ed. note), received investments from the fund, as a result, they started talking about us in the press: they wrote on RBC, filmed a story on NTV.

Do you have plans to develop new services besides accompanying children?

We have found an excellent niche and do not plan to stop there. We receive a lot of requests for a franchise from the regions and countries of the near abroad, so it is possible that after a while we will expand our horizons and develop other markets. But in general, having studied the babysitting (that is, nannies) market, I understand that it is absolutely wild. It lacks a system of certification, inspections, training, and so on. Therefore, I would work in this direction. Maybe it will be something similar to the trade union of children's workers. But we are not talking about the next two years.

Group of companies Legis provides a range of services for the protection and escort of cargo. When performing these works, we use the solid experience of specialists accumulated over more than 25 years of activity, as well as a rich material and technical base, which allows us to achieve maximum efficiency service. The main routes for escorting cargo transportation pass through the territory of the Moscow and Leningrad regions, as well as the Krasnodar Territory. However, the geography of our services is not limited to these regions, and cargo escort from PSC Legis can be carried out throughout the territory Russian Federation. At the same time, PSC Legis guarantees the maximum reliability of the service and the high responsibility of the guards when escorting goods!

Here is a general overview of this area of our services. From it you will learn about what types of cargo escort are carried out by employees of the PSC Legis, what overall structure has this type of security service, you will find information about our tariffs for escorting cargo transportation, as well as what are the advantages of guarding and escorting cargo in Moscow, St. Petersburg, Krasnodar and other cities of the Russian Federation organized by our company.

Types and features of cargo escort and protection services

Cargo escort and protection is a service that is equally in demand among both individuals and companies or government agencies. During transportation, various types of cargo are not only at risk of damage, but can also be lost or stolen. Therefore, when deciding to transport goods over long or short distances, it is very important to take care of their safety. It is here that the best solution is to order the escort of goods by professionally trained security guards, as well as, if necessary, personal bodyguards for persons accompanying these goods. Such a service will be the most reliable guarantee of the integrity and safety of the delivery of your goods to the destination address.

Private security company Legis is one of the leaders Russian market cargo escort services using the most efficient technologies and individual approach to the wishes of each customer. Our specialists from maximum responsibility and reliability, they carry out such popular types of cargo escort in Russia, such as:

cargo escort by a cover vehicle (it is possible to use the customer's transport or our company's own escort with aggressive protection);
escort services for collectors (escort material assets, including armed protection of cargoes);
escort of valuable cargo, the significance of which requires a special approach to the organization of the trip;
escort of dangerous and special cargoes (oversized, bulky, heavy, cargo transportation by trawl) in compliance with all technical security measures.

For the provision of each of these types of services, we use specially developed programs. Such experience, accumulated over a long period of existence of the PSC Legis, allows us to achieve maximum efficiency and reliability of cargo escort and protection in Moscow, St. Petersburg or Krasnodar.

Order service

The structure of the service of protection and escort of goods and valuables

The specifics of our cargo security escort services is that we apply A complex approach to complete each task. The service consists of an optimal combination of all or some of the components listed below:

Armed cargo escort. In the arsenal of our employees there are pistols IZH 71, GOR Saiga and several other models of weapons recognized as the most effective in escorting cargo and providing other security services. Note that all guards have a permit to carry and use weapons (license), pass special training, comply with safety requirements and use the weapons entrusted to them only in exceptional cases, provided for by the rules of armed cargo protection.
Remote control of movement. Employees who carry out the protection of transportation cargoes regularly inform the dispatcher of the security service about the location of the cargo and the condition of the vehicles. In this case, communication is carried out using special technical means, including GPS-navigation, which provide not only continuity, but also guarantee the confidentiality of communication.
Route optimization. Before proceeding directly to the protection of the transportation of goods, our logisticians conduct a detailed analysis of all possible routes for safety. Naturally, they choose not the shortest, but the most reliable and safe routes, which further enhances the efficiency of cargo escort services by the PSC Legis specialists. It should also be noted here that we provide security for goods that are delivered to Russian facilities located anywhere in the country where roads, railways, water or air routes are laid.

An integrated approach to the provision of services for the escort and protection of goods by our employees is combined with the individual fulfillment of the requirements of each customer. Before our specialists proceed directly to the implementation of the protection and escort of goods in Moscow, St. Petersburg or Krasnodar, the manager of the Legis company conducts preliminary negotiations with the client to clarify his wishes.

At the same stage, the cost of cargo escort is determined. All calculations are made in rubles, and you can find the prices for basic services in the table below. However, in most cases, the transportation security price list is used only as a basis, since almost any transportation has its own nuances. Therefore, our specialist will help you calculate the exact cost after a detailed consideration of your request.

Only after this is a contract drawn up, which clearly and specifically indicates the number of security team specialists, their equipment, a calculator for the cost of the service and working hours. We carry out with full responsibility all the points of this document concluded between the PSC Legis and the client.

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Ensuring the protection of cargo during transportation: the benefits of services from PSC Legis

High responsibility and a combination of an integrated and personal approach in the provision of cargo escort services are just some of the many advantages of our service. Among other features of our offer, we can distinguish reasonable prices for the protection of goods. When calculating the cost of cargo escort by security, our specialists always analyze Current state security services market. Therefore, the price of cargo escort offered to you will necessarily correspond to the average prices for St. Petersburg, Krasnodar or Moscow.

The next important advantage of our cargo protection services during transportation is the possibility of long-term cooperation. An agreement for the provision of security services for cargo escort can be drawn up for a one-time cargo escort or have or provide a service on an ongoing basis. Naturally, with regular cooperation, we offer customers profitable terms, which you can learn from a conversation with our consultant on the protection and escort of goods.

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We provide services to accompany the elderly to clinics, shops, places of recreation. We will accompany you on walks around the city, as well as on trips out of town. You can not be afraid for your loved ones, because our nurses always have a first aid kit with them and will be able to provide first aid in any unforeseen situations. We also have a team strong men, which help to lower and raise a sick person without an elevator. Give care to people close to you!

Accompanying the elderly on a walk

Our company provides caregivers who help your relative walk down the street. Carers of the company Mentor" help an elderly person get dressed, go down to the street, get into a car or a stroller chair. You you can order a nurse with a personal car, and then your relative can travel around the city comfortably. We will help an elderly person to visit nature, we will take a short tour of the city, we will visit the places he wanted to visit. Give a holiday to your loved one. We carry out both one-time walks, and with the frequency you need.

Accompanying an elderly person to the theater, museum, concert hall

We will help your relative to attend various entertainment events, help you get ready, get dressed, go down to vehicle. Pick up and drop off from the event. Company "Mentor" take care of your elderly relative during the whole trip.

Our company has professional guides, you can order an escort of an elderly person by a guide.

Escorting an elderly person to the store

We will help an elderly person to visit any store. If this grocery store, then we will help you choose good products, help you bring them home. We also accompany older people to clothing stores, help them choose and try on.

You can check the cost of accompanying a nurse with our manager, the price depends on the duration and complexity of the trip. You can find approximate prices in the section.

Take care of your elderly relative, let him feel young again. Our Mentor company is ready to provide 12% discount to all new customers, we also have discounts for regular customers.