home facebook Social services for the care of the elderly paid services. What is the provision of social assistance to the elderly at home. The application must be accompanied by the following documents

Social services for the care of the elderly paid services. What is the provision of social assistance to the elderly at home. The application must be accompanied by the following documents

Some Muscovites have the right to issue free help social worker in Moscow. We understand what is needed for this and where to go

Photo: Roman IGNATIEV

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A retired family lives in our house. Since they have no close relatives, the neighbors help them in any way they can. Recently, my grandmother fell ill and now she cannot go outside without outside help. We heard that social workers help the elderly. I would like to know who is entitled to such a service and what is needed to arrange it?

Vera Egorova. Eastern District.

Free assistance of a social worker in Moscow is due to some residents in the centers social services or patronage departments at institutions of a stationary form of social service. As explained in the capital's mayor's office, citizens who have partially or completely lost the ability to self-service and need specialized care are entitled to social and medical, patronage, sanitary and hygienic services (see the list below). The following beneficiaries can receive them free of charge:

Injured in emergency situations armed interethnic (interethnic) conflicts;

Veterans of the Great Patriotic War;

Widows of the disabled and participants in the war, participants in the defense of Moscow;

Awarded with the badge "Inhabitant of besieged Leningrad";

Former minor prisoners of concentration camps, ghettos and other places of detention during the Great Patriotic War;

Citizens whose average per capita income on the date of applying for social services will be below one and a half of the subsistence minimum in Moscow per capita (now this amount is 15,786 rubles).

At home or in a social service center, free assistance from a social worker in Moscow is also provided to Muscovites:

Incapable of self-care due to old age, illness, disability, having no relatives who can provide them with assistance and care;

Being in a socially dangerous position or difficult life situation;

Minors, as well as adult incapacitated or partially capable citizens who are in a difficult life situation;

Disabled since childhood, who are in stationary social service institutions on a five-day stay.

WHAT CAN YOU GET

In the list of social-medical and sanitary-hygienic services:

Health monitoring;

Performing medical procedures, dressings, injections as prescribed by the attending physician;

Assistance in conducting a medical and social examination, if necessary - in hospitalization;

Hospital visit;

Assistance in obtaining vouchers for sanatoriums and rest homes. Full list- department of labor and social protection Moscow.

FOR ADDITIONAL SERVICES YOU WILL HAVE TO PAY

If desired, for partial or full payment, Muscovites can apply for the help of a social worker at home, whose average per capita income on the date of applying for social services exceeds one and a half of the subsistence level in Moscow per capita. For example, these may be elderly Muscovites and disabled people living in families with relatives of working age and having children of working age, as well as in other cases at their personal request. For a fee, social services can also be used by citizens who are on home-based care and wish to apply for assistance in excess of the territorial list of state-guaranteed social services.

The monthly payment for social services at home is calculated on the basis of tariffs for social services. The amount cannot exceed 50% of the difference between the average per capita income of the beneficiary and limit value per capita income to provide social services free of charge. A complete list of tariffs for social services is on the website.

In any case, in order to use these services, you must be recognized as needing social services and have an individual program for the provision of social services (ISPP).

THESE DOCUMENTS WILL BE USEFUL

Those wishing to receive an individual program of social services, you need to contact the department of social protection of your district with the following basic documents:

Personal statement of the beneficiary or his legal representative with a request to arrange social services;

Passport or other identification document, including a birth certificate for a minor under 14 years of age. The document must contain a note about the place of residence in Moscow. If such data is not there, then you will need a certificate confirming the place of residence in Moscow;

A document with data on circumstances that worsen or may worsen the living conditions of a citizen;

Medical report on the state of health, including the absence of diseases in which social services are not required;

Help of the federal public institution medical and social examination confirming disability (for a disabled person - a certificate of the provision of social services);

Conclusion of the medical commission of a neuropsychiatric dispensary or hospital with a detailed diagnosis and an indication of the recommended social service;

Certificate of income of a resident and members of his family for the last 12 calendar months preceding the application for registration of social services (except for data on the size of disability and (or) old-age pensions, which are paid by the department pension fund in Moscow and the Moscow region). If necessary, specialists may require additional certificates and extracts. Documents must be brought in originals or officially certified copies, or copies with the presentation of original documents.

If a person at a certain point in his life cannot take care of himself on his own, close people can help him. In the case when he is left alone, one can hope for specially created services to help the population.

The help of social service centers is available to everyone who needs care and support in difficult situations. To obtain a personal assistant, you must leave an application to the social protection center at the place of residence and obtain the appropriate conclusion of the medical commission. Service workers refer to this as enrollment in nursing home care services.

The right to enjoy the benefits provided following groups citizens:

people who have lived to old age;
persons with disabilities;
citizens under the age of 18, as well as families raising children and in need of assistance;
a family in which three or more children grow up and are brought up;
other groups of people who find themselves in a difficult life situation.

Unhindered and extraordinary support is received by:

invalids and participants of the Great Patriotic War and persons equated to them;
single citizens of advanced age (80 and above) and people with disabilities after 70 years;
persons injured in hostilities;
elderly people living alone and people with disabilities who, due to circumstances, are deprived of assistance and unable to independently provide for their own care.

First of all, such a reception can count on:

spouses of deceased participants and invalids of the Great Patriotic War and war veterans who do not have a re-registered marriage;
persons affected by radiation as a result of the Chernobyl disaster and categories of people equated to them;
rehabilitated persons and citizens recognized as victims of political repression.

People living with relatives who are unable to properly care for persons in need of assistance for legitimate reasons can also rely on the support of social services (prolonged illness, retirement, frequent departures from home, etc.).

Information! If the beneficiary has a disease that requires constant treatment in hospitals, the provision of social assistance at home may be denied.

Responsibilities of a social worker

Each social worker has a list of obligations for home care to the elderly people assigned to him, the disabled, for example:

visit their wards 2 times a week;
purchase the necessary medicines in pharmacies, as well as purchase hot meals, necessary household goods and deliver them to the place of residence of the needy;
prepare food and hot drinks;
to feed the ward if he himself is not able to do it;
to clean the apartment;
deliver drinking water and buy fuel for stoves in a timely manner;
hand over things for cleaning and pick up from there;
pay utility bills in a timely manner;
assist in writing letters, as well as deliver other correspondence;
deliver to clinics for the necessary medical examinations;
support morally in difficult situations;
to assist in obtaining education, possible or mastering a profession in accordance with the capabilities of a person;
render legal services, draw up certificates, documents (if there is a power of attorney);
other services.

Information! These services are provided to these categories of citizens free of charge. If the beneficiary uses additional services that are not included in the list official duties social worker, he is charged a fee agreed in an agreement with the service center.

Citizens who require social assistance and care, but do not fall into any of the possible categories, can use the provision of one-time and additional services that are not included in the list of mandatory. Examples of such services: delivery of transport for the rehabilitation of those in need, home assistance in caring for children with disabilities or accompanying them to educational institutions, etc.

Need to know! Every social worker must have a register of purchases and services provided to the ward. Entries in it are kept under the signature of the beneficiary. Every month the document is checked by the heads of the center.

How to become a social worker?

Any citizen who has received a general education, as well as having a state-recognized diploma in a profession in this direction, can become a social worker. deep knowledge and vocational training social worker is not enough, it is necessary to develop personal qualities, such as the:

humanism;
a responsibility;
kindness and justice;
self-esteem and respect for the dignity of others;
tolerance, courtesy and ability to empathize with one's neighbor;
readiness to understand and help;
willingness to help and care;
emotional stability;
personal social activity.

Social worker rights

Federal Law No. 122-FZ of August 2, 1995 “On the Fundamentals of Social Services for the Population in Russian Federation"Article 36, paragraph 2" states: social workers - employees of state institutions, integrated social service centers have the right to:

for the purchase of work uniforms, footwear and accessories, or the payment of funds for their purchase;
without a queue to be served by state and municipal enterprises sale of goods, Catering, communications, bank branches and institutions that provide consulting legal services in the performance of official duties;
install out of order landline phone and buy on preferential terms a car to assist the elderly and the disabled, in the manner prescribed by the Government of the Russian Federation;
free travel on public transport;
compensation Money for the use of personal vehicles for work purposes.

Among other things, to official salary set by tariff category, is subject to the payment of funds for harmful and dangerous working conditions in the amount of 15% and an allowance for continuous experience work in the system: after the first 3 years in the amount of 20% and after 5 years of work - 30%.

Pay for labor

In 2018, the remuneration of this category of employees of state and municipal budget organizations, including institutions of social protection of the population, is carried out in accordance with the Unified tariff scale(ETC), approved by Decree of the Government of the Russian Federation dated 14.10 92 No 785 "On the division in the levels of remuneration of public sector employees ...".

Depending on the degree of qualification of the employee and the range of services provided, ratios in the size of tariff rates (salaries) for 18 categories of ETC were identified, differences were compared and taken into account job duties employees by the level of complexity, skills of the staff, specific job responsibilities of representatives of public sector.

The size wages specialists of public sector institutions is determined by the assigned category of remuneration ETC (according to the results of the certification commission), raises, allowances, additional payments and compensations provided for by the current documents. The amount of mandatory payments is established by the Government of the Russian Federation.

Organizations with ETS have the right to independently establish allowances, for example, for performing particularly difficult work, establish an additional payment (if the employee combines several professions), expand or increase the amount of work, replace an absent employee, and also pay a bonus. Incentive payments are unlimited by maximum levels. May be reduced or canceled when the quality of work decreases. The amounts of bonus payments are prescribed in the provision developed for this purpose.

What is special about social services for the care of the elderly?

The activities of such assistants are extensive, they can both carry out some tasks of a person, for example, go to the store, to the post office, pay receipts at the bank, or be more involved in the life of a lonely pensioner, for example, clean, cook, help with hygiene procedures.

That is, the nature of the work of social nurses depends on the needs of the client. Also, the assistant may not have a medical education, but if necessary, you can find social care with honey. service. Also, the assistant may not have a medical education, but if necessary, you can find social care for an elderly person with honey. service.

Sometimes the problem is that social services for the care of the elderly simply cannot cope with the needs of the population. There are often 15 or more people per worker who need to be bypassed daily! Therefore, they often perform their duties formally and are always in a hurry to have time to do everything on time. There can be no talk of any communication and careful attitude towards an elderly person. The account of such workers goes by minutes.

Private social care for the elderly

By hiring a private worker, you can be sure that he will give your loved one maximum attention and care. You choose which services you need in a particular case. Perhaps you should visit an elderly person once every few days, bring groceries and check mail? Or is supervision required every day, the nurse must measure blood pressure, cook food and make sure that the necessary medicines are taken? A private worker can be very variable. In addition, he is always in touch - your loved one can call him if necessary, ask for an unscheduled visit, complain about something with full confidence that he will be heard and the necessary actions will be taken. It's really good decision in conditions of a total shortage of social workers to care for the elderly.

What should you pay attention to when meeting with a future assistant?

special education;
work experience and references from previous duty stations;
advanced training, passing specialized trainings for social workers;
recruitment agency recommendations;
physical qualities, if there is a need for physical assistance to the elderly;
emotional compatibility.

And you can choose such an assistant from us. EasyCare offers the best workers for your loved ones - and at an affordable price. We guarantee their professionalism, knowledge of all the basics of care, respect for the elderly and responsiveness.

Price list for services of a social worker for the care of the elderly

Check out the cost of services in EasyCare. We have really qualified experienced workers who will help your loved one as much as it will be required.

from 200 rub.

from 800 rub.

from 1000 rub.

from 1200 rub.

from 1400 rub.

from 1600 rub.

from 1800 rub.

from 2000 rub.

from 2200 rub.

from 2400 rub.

Duty time (in hours):
from 400 rubles
	from 600 rubles

Benefits of Finding Workers with EasyCare

Why choose us to find social care for the elderly? EasyCare has a wealth of experience in finding and training professional carers and assistants. We have our own system for assessing and testing the professional suitability of personnel. We guarantee their integrity and professionalism. You will get to know the candidate only after our verification, which includes an analysis of his work experience, education, recommendations, as well as an internal interview in the company with an assessment of physical and moral qualities, emotional stability, empathy level, and so on. In addition, we provide training for successful candidates - so that they are ideal employees.

On the territory of the Russian Federation, every person who is of retirement age has the right to count on social assistance if there is an urgent need for this.

But how can it be provided? How to get it?

Do I have to pay for it or is it free? What legislation governs this issue?

Legislative regulation

Today, in the territory of the Russian Federation, there is a huge number of laws that regulate the issue of providing social assistance to the elderly and citizens with disabilities.

More specifically, these are legislative acts:

Types of social assistance

Due to physiological characteristics, the elderly are among the weakest group of the population. In this regard, they simply vitally need state support.

The provision of social assistance to elderly citizens is regulated by the current legislation and provides

In order to introduce the possibility of providing these types of assistance throughout the Russian Federation, special territorial centers were formed that not only provide assistance, but also identify older citizens who need one of these types of assistance.

Moreover, the territorial centers, when visiting or applying to such citizens, assess the need to provide this or that assistance.

What is included in this type of state support

According to the current legislation, social assistance at home may appear as follows:

assistance in organizing meals, leisure or everyday life;
providing all possible assistance in the purchase of food, personal hygiene products and other household chemicals;
assistance in the procurement of medicines;
if the person in need lives in a house without central heating (in a private house), then assistance can be provided in kindling the stove or delivering drinking water(if there is no running water);
assistance with cleaning the house, including assistance with cosmetic repairs;
help with payment utilities, a joint trip to various places of recreation, including spa treatments;
providing assistance in calling the attending physician at home.

Most of the citizens with disabilities cannot provide themselves with full services, including basic hygiene. For this reason, a social worker must necessarily ensure proper care for such a category of citizens, taking into account his immediate state of health.

In this way, assistance may be in the following:

assistance in obtaining medical assistance in need;
assistance in obtaining hygiene procedures, including manipulation;
assistance in passing medical and social examination;
together with the needy trip to medical institutions to get the help you need.

It is also worth noting that assistance can be provided in other forms. For example, a social worker may assist in acquiring a secondary or higher education, assistance in paperwork, including assistance in legal matters.

Who provides this assistance

To apply for social assistance at home should apply at the place of residence in one of the following organizations:

district complex center;
center of social services for the population.

With the help of one of the above institutions, you can get all the help you need. It is enough to apply with the necessary package of documents and the corresponding application.

Provision procedure

Right to Consent

Citizens have the right to consent to the provision of social assistance at home, namely:

for the female category - the minimum age is 55 years;
for the male category - the minimum age is 60 years;
, regardless of age group.

A social worker is obliged to provide all necessary assistance to all citizens if they are unable to move independently, to provide for their vital needs in full.

Right of withdrawal

The very decision to provide this or that social assistance at home is made by a special commission, which has every right to refuse this assistance.

Citizens who have a contraindication to receiving social assistance have the right to refuse. But how can this manifest itself?

To such factors refer:

the presence of a mental illness, for which there is a threat to the life and health of a social worker;
propensity to drink alcohol;
drug addiction;
the presence of needy citizens of quarantine or venereal diseases;
a disease of tuberculosis or another similar disease that requires treatment in special institutions of a closed type.

In addition, a refusal can be issued due to the actual absence of free social workers (which is a very common type of refusal) or due to the lack of a meta-residence.

Restrictions on the rights of citizens in the provision of social services to them

According to federal law No. 122 upon receipt of social assistance, the needy may be sent by court decision to a special institution for further treatment or to a permanent place of residence.

It is worth noting that this can happen not only by a court decision (this is possible in the absence of any relatives), but also by the consent of his relatives.

The grounds for such a decision may be the lack of the possibility of self-care (the key is the impossibility of self-compliance elementary rules hygiene) or the possibility of independent active movement.

Design rules

To receive social assistance, you must contact the territorial body of social protection of the population either in district complex center.

This can be done both by the needy himself, and his close relatives or neighbors.

After treatment special commission makes a decision to provide a certain list of services that, in their opinion, are most necessary. If to speak in simple words, then this commission develops an individual program of social assistance and provides it for review to a social worker who will deal with this.

If we talk about the timing of consideration of the appeal, then, as a rule, the decision is made no later than 10 calendar days from the date of the appeal.

After the decision is made, it will be necessary to conclude an agreement on the provision of a certain list of social assistance.

Conditions

Contract for social assistance is directly between the needy (or his authorized representative) and the social body. The agreement provides for assistance from the moment of its signing until the end of the year. However, when the new year comes, this agreement is automatically renewed and it is not required to re-register it.

According to the contract, the social worker will have to visit the elderly citizen daily or several times a week - it all depends on how much it will be necessary for his state of health.

Payment

First of all, it must be remembered that social assistance can be provided either completely free of charge or subject to partial payment.

Since January 2015, the right to receive free social assistance has the right to calculate the category of citizens whose monthly income is lower or not more than the one established in a particular region of residence by local governments.

In addition to these citizens, guaranteed to receive social assistance at home have the right:

participants in the Second World War;
WWII invalids.

For all other categories of citizens, it is provided monthly fee for receiving social assistance. Despite what kind of assistance is provided under the contract, the average monthly payment does not exceed 250 rubles.

Documentation

When applying for social assistance, the employee social center provides a special form on which an application for assistance is written.

After that, in addition to this document, must be provided:

original and copy of the applicant's passport;
a document that approves the right to receive social assistance (certificate of a disabled person, and so on);
a power of attorney (if a trusted third party is involved in the execution) or another document if a close relative is involved in this;
an extract from the passport office on the presence of a place of residence;
a medical report signed by the chief physician and a rehabilitation program (if the person in need is a disabled person);
if, in addition to a pension, a citizen receives additional income that is subject to taxation.

As you can see, not so many documents are needed to apply for social assistance. But, as practice shows, it is very difficult to get it, and it is not known what this is connected with. According to statistics, in some regions there is a shortage of social workers, and in some they are refused without explanation.

A description of home care for people of retirement age is presented in the following video: